I used my automatic start and came outside and got in the car and my rear windshield cracked.
2020 Acura RDX visibility complaints
Page 2 of 5: complaints 11 to 40 of 102, newest first, as owners wrote them.
My back window just shattered on its own while the car was sitting in the driveway. It wasn't running, and nothing hit it. The glass just suddenly cracked and spidered everywhere without any warning
Rear windshield shattered on its own, without impact from any object
The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common with the Acura RDX model from years 2019-2023 there was even a Technical Service Bulletin (TSB) on May 20th, 2023 involving 'Rear Windshield Glass Shattering' caused by 'Incorrect specification for the rear defroster grid' showing that the company is aware of this issue.
Sometime between 9pm on January 13th and 8:45am on January 14th, the rear glass of my 2020 Acura RDX shattered inside our closed, insulated garage. No cause could be found inside or around the garage and I googled and found out the rear defroster grid causes stress on the class and is actually quite common. I also have a video but it’s too large to upload.
I am the owner of a 2020 Acura RDX. Approximately 64,000 miles. Car was parked in my driveway. My wife heard a loud bang. Back windshield shattered. Pieces of glass inside and outside the vehicle. The window had no prior dents or cracks.
On January 6, 2026, as I left my house and was driving to work, I heard a loud gunshot/explosion sound. The trunk window had a whole and it started to shatter. The window completely shattered and fell. No evidence of a rock hitting the window was present. The temperature was 45 degrees. The coldness was not an issue, as this car has been in below 0 degree weather. I called Acura dealership. They told me they had never heard of this issue and didn’t offer to inspect the vehicle. I had to find a fix outside of Acura. No warning lights or prior failure issues with windows. The defroster was not on either.
The whole rear glass unexpectantly shattered. My Car was parked in the driveway and I found it this way later in the day. The whole rear hatchback glass was shattered everywhere. Glass pieces were starting to fall inside. I called the my local Acura dealer Bobby Rahal and they said this was problem with the RDX but Acura was not covering them. He said there is a TSB tech. service bulletin. This is a very dangerous defect that needs to be recalled.
The contact owns a 2020 Acura RDX. The contact stated upon closing the driver's side door, the rear windshield shattered suddenly. The contact stated that there were shattered pieces of glass in the rear seats of the vehicle and his daughter car seat. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The contact related the failure to TSB Number: 22-014(Rear Windshield Glass Shattering); however, the vehicle was not covered. The manufacturer was notified but no assistance was provided. The failure mileage was 102,000.
My rear windshield spontaneously shattered with me sitting in my driver's seat in a parking lot. I just started my car, put on my seat belt when I heard this loud noise and saw the rear windshield shattered. I found no object in my car that could have caused the problem like a rock.
While entering the vehicle in the parking lock, I closed the driver door and the rear view mirror shattered completely on it own.
I was leaving noticed I could not see out of back windshield. Thought it was ice and put on the defroster. Went to scrape ice and noticed the windshield was shattered in pieces. Did not see any object around vehicle that could have hit or fell on it yo cause damage.
Rear windshield shattered while parked. There was no accident/impact. Just spontaneously shattered.
On November 22, 2025, at approximately 10:30 a.m., I visited Chandler Mall and remained there for about an hour and a half. When I returned to my vehicle and began backing out of the parking space, I noticed that my rear window was completely shattered. I immediately put the car back in park and got out to inspect the damage. Pieces of glass along the edges of the window were continuing to fall. There were no signs of vandalism—no rocks, objects, or visible fingerprints. I filed a report to determine whether security cameras may have captured any incident that could have caused the rear windshield to break, but so far no suspects have been identified. I am now waiting for the replacement part and an installation appointment with Safelite. Based on others’ experiences, some people have reported hearing loose glass inside the trunk door after similar issues, which is discouraging. I am hoping to have the rear windshield replaced without further problems or risk of future shattering.
Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.
Drove vehicle to work in the morning and had the front and rear defroster on (they turned on automatically due to exterior temperatures when I used autostart on my AcuraLink app). When I got to work, I parked my vehicle and had no issues at that point. But, in the afternoon when I came out to my car the rear window had spontaneously combusted. There were no obvious signs of damage, nothing on the ground that would have fallen, and nothing around. When I got home I did some searching and found that Acura is aware of this issue and had issued a TSB to fix the windows, but that they are no longer doing so under warranty. The TSB is related to the window defogger, which can apparently malfunction and overheat, causing thermal contraction/expansion to break the glass. I had glass all over the inside of my car. Imagine if I were driving it and it exploded, it could have harmed me or worse - I could have been so surprised/startled that I swerved and wrecked, possibly harming others as well. This is a disaster. There's no recall on this? There's no requirement to continue to fix a well-known problem spanning several years (2019-2023 I believe)? They are just replacing the window and apparently, some of the windows being used still have the defective defogger. I'm lucky to be alive and typing this.
The vehicle was parked overnight safely as always outside of my home. The rear tailgate windshield shattered without warning, incident or contact. The vehicle was inspected and the windshield was replaced by an automobile window company in Maryland.
Rear windshield broke with out any impact.
While at work the rear windshield exploded. I had the workplace look at their camera's. They said that it looked normal, no one drove next to my car and it was by itself.
While my wife was driving on the highway going about 50mph, the rear window suddenly shattered without any apparent cause, startling her. Fortunately, she didn't yank on the steering wheel and was able to pull over safely. After conducting some research, I discovered that this is a known issue affecting 2019–2023 Acura RDX models and is currently the subject of a pending class action lawsuit. The window was inspected and will be replaced by our car insurance.
My back window on my 2020 Acura RDX shattered while it was parked at school. When I opened my passenger door to put my backpack in, I heard some cracking. I walked around the front of my car and when I opened my driver's side door, I heard and saw the back window glass falling inside and outside of my car. I viewed the cameras at school and could tell the glass had cracked earlier, but believe the hole in the glass occurred from a combination of the pressure change opening my door and the vibration from shutting the door. One of my fellow teachers who came out while I was looking at the damage searched online and discovered it is a known problem for my year and model car. I called the service department at my local Acura dealership and immediately drove there. The service tech told me that he believed it would be covered since it is a known issue although my car is out of warranty. Acura posted a Service Bulletin (22-014) on October 28, 2022 that includes the VIN of my car in the affected vehicles. The bulletin states that the rear glass can shatter or break with no external impact due to incorrect specification of the rear defroster grid. The service manager called me the next afternoon to tell me he spoke to an Acura rep and they would only cover half. I am responsible for paying almost $400 to repair my back window that Acura knows is a safety issue to break since there has not been an official recall. It is not safe to operate a vehicle with a broken back window, in addition to the issues of weather exposure and not being able to secure the vehicle from others being able to access it. This repair should be covered by Acura since they are clearly aware of this issue and my car was included in the affected vehicles, even though my car is not under warranty anymore. Windows breaking are a safety issue and should be covered by the manufacturer due to their negligence.
The contact owns a 2020 Acura RDX. The contact stated that while the vehicle was turned off and unoccupied, the rear glass exploded. The contact stated that there was a video of the failure showing that the windshield was not impacted by any objects for the rear glass to shatter. The vehicle was taken to a glass specialist, where the rear glass was replaced. The manufacturer was notified of the failure. The failure mileage was 25,000.
Rear windows broken by itself. No known cause while driving. I heard a bang but didnt realize at first what it was until I pulled over and looked at the car. I had it replaced at safelite. Waited 2 weeks. There is glass in my tailgate which is impossible to remove. Did not know others had this issue as well until recently saw it online. Honda needs to address this issue.
Open the driver door to start the Vehicle and while closing the door the Back windshield shatter.
The contact owns a 2020 Acura RDX. The contact stated that after starting the vehicle, the vehicle started to warm up and the contact heard a loud pop coming from the rear glass. The contact stated that upon inspection, the contact became aware that the rear glass had shattered. No warning lights were illuminated. The contact called a glass repair company, and the glass was replaced. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
Rear window randomly shattered. I was just sitting at a red light and it shattered. Nothing hit it or damaged it. I read online this is a reoccurring problem others have experienced with 2019 models and newer. This needs to be addressed. If I was going down the road this could have caused an accident.
The contact owns a 2020 Acura RDX. The contact stated while driving 25 MPH, there was a popping sound coming from the rear of the vehicle and the contact became aware that the rear window glass had shattered. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall for the failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
The rear windshield glass shattered while the car was parked in an open area. There wasn't an impact incident of any type. Acura is aware of the issue on this model of RDX (there's a service bulletin) but is refusing to cover the repair out of warranty. I know hundreds of owners have already filed complaints but wanted to add our incident as well.
The rear windshield completely shattered after getting in the vehicle and shutting the drivers side door. The vehicle was off and not in motion. There were no warnings, or other symptoms or any other indicators that this was a faulty windshield. The weather has been below freezing for the last 4 days. The problem has not been confirmed or reproduced nor inspected as this just happened and was unexpected. Thankfully the vehicle was off, however this could have impacted my safety and those around me if I had been driving.
My windshield completely shattered while parked out of no where. This could’ve been a huge safety hazard if I was driving or had my children in the car. I am very disappointed to see this is very common for other RDX owners when it is such a hazardous situations for many! This needs to be recalled!! These car are expensive enough to have to deal with this dangerous and expensive issue that isn’t caused by the owner, but a manufacture issues!
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Acura RDX?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history