The Audi has problems filling fuel, it doesn't allow you to put any gallon of gasoline, the gasoline gun jumps, I don't know what's going on.
2015 Audi A3 fuel system problems
22 complaints (24% of all complaints for this car). Typical mileage when it fails: 83,500.
- owner complaints
- 22
- of this car's complaints
- 24%
- typical mileage
- 83,500
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Audi A3 fuel system problems in other years
Specific symptoms reported on the 2015 Audi A3 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 or Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V‑647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V‑647.
Recall number 24V110000 · Recall details
Related investigations
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V‑647. Recall 16V‑647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V‑647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V‑647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V‑110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V‑110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V‑647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ23007
What 2015 Audi A3 owners say
Most recent owner complaints, unedited.
The contact owns a 2015 Audi A3. The contact stated that the dealer had previously repaired the vehicle under the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline); however, the vehicle was not driven until a year later after the recall repair due to medical issues. The contact stated that while refueling the vehicle, fuel was backing up in the fuel filler neck. Additionally, while driving at an undisclosed speed, the vehicle stalled and failed to exceed 30 MPH. There was a fuel odor coming from the vehicle, and the fuel and check engine warning lights were illuminated. A family friend diagnosed the vehicle and determined that the suction jet pump had failed. The dealer was made aware of the failure. The manufacturer was notified of the failure by phone and email. The failure mileage was approximately 94,242.
My 2015 Audi A3 was subject to a fuel suction jet pump safety recall. Before the recall repair was available, the vehicle developed a fuel leak and fuel-spilling problem. Audi inspected the vehicle in XXX and documented that its Tech Line advised replacing the fuel tank and all attaching components, with a quoted cost of approximately $5,730. I was unable to afford this repair and questioned why the fuel tank needed replacement. Audi subsequently performed the suction jet pump recall repair in August 2024. However, the fuel problem did not resolve. After the recall repair, I was told the vehicle continued to spill fuel during testing and that the only solution was still replacement of the fuel tank. I was allowed to drive the vehicle home with approximately one gallon of fuel, after which it remained inoperable for approximately two years. In XXX, an independent repair facility inspected the vehicle. The original fuel tank was NOT replaced. Instead, the facility removed the fuel tank to access and replace the suction jet pump and related components. The vehicle was restored to normal operation, and since that repair there have been no fuel leaks, fuel spilling, or related problems. The original factory fuel tank remains installed. The independent repair therefore resolved the same fuel-related problem without replacing the fuel tank that Audi had diagnosed as faulty. The vehicle required numerous tows during the period when I attempted to have the problem diagnosed and repaired. Audi's recall remedy did not resolve the fuel-system safety problem, and the vehicle remained unusable until the suction jet pump was replaced independently. The fuel leak was documented on video: [XXX] Audi inspected the vehicle after the leak occurred. The problem was ultimately corrected only after the suction jet pump was replaced independently, without replacing the original fuel tank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the recalls. They said they can’t cover it because they can’t confirm that was the cause that keeps it from driving which confuses me because a fuel pump recall should trigger a stop drive anyway because of fire hazard at the very least. I will upload pictures of the scanner codes that let me know it was the fuel pump recall.
The contact owns 2015 Audi A3. The contact stated while parked and when attempting to input fuel into the vehicle the fuel hose sprayed fuel into the contact's clothing and shoes and began to leak under the vehicle near the rear tires. An independent mechanic was contacted. The contact mention the failure has occurred on several different occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was not repaired. The contact was relating the failure the federal safety agency Campaign Number:24V110000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and they informed him to the local dealership. The failure mileage was 75,000.
The contact owns a 2015 Audi A3. The contact stated that when filling the fuel tank, fuel leaks out of the vehicle. The failure would occur as soon as the contact filled the tank with about $ 3 worth of fuel. The contact recalled that previously, they struggled to open the fuel cap. The vehicle was taken to the dealer, diagnosed that the suction pump had failed. The issue related to the federal safety agency Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed, and a case was opened. The manufacturer confirmed that the VIN was not included. The failure mileage was 134,000.
the jet fuel pump is on the recall list for front wheel drive audi a 3 cars - they are only including vin numbers for that type of car - mine is all wheel drive and even though i have the same faulty part in my car they will not take responsibility for it - which is why there is a class action law suit against audi america now - so i am filing all of the things that i can to help in resolving the issue of them misrepresenting a car for a 2nd time to me and selling me something that is unsafe and undriveable. my safety has been put at risk every time i have gotten in this car - it has stopped working on the highway several times putting me at risk. when i come to a light or try to pull out of a parking spot i can't move the car, it shakes and stops driving. this has happened to me more times than i can count and now it doesn't drive at all. this has been confirmed by an auto body shop that has been helping me - this car has been in their shop more times than i can count and i have not been able to drive the car for months - they finally did some research and found the class action law suit against audi for the jet fuel pump. i have already spent money to fix other parts like the reg fuel pump which the dealership also lied to me about before purchasing it. i have brought this issue to the attention of audi usa and they refuse to take responsibility even though when i called them a few months ago they said originally this was a sales problem - and if it was a manufacturing problem they would be able to do something about it - now when i have proof it is in fact a manufacturing problem and defect and there is a law suit against them for this same thing - they will won't help or take any responsibility. yes there were problems soon after i bought the car. it took a while to figure out what was going on as i mentioned it had been in and out of the shop several times before we learned of the real issue and of the defective part, recall, and lawsuit.
The contact owns a 2015 Audi A3. The contact stated that on several occasions, while adding fuel to the vehicle, there was a clicking sound before the fuel started spilling onto the ground from the filler neck. The vehicle was not diagnosed or repaired; however, the dealer stated that the failure might be associated with a breather issue within the fuel tank and that the breather part might need to be replaced. The vehicle was not repaired. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle suddenly jerked, lost power, and a rattling sound came from the engine compartment. The vehicle was not diagnosed or repaired. Additionally, there was a leak underneath the driver’s side rear wheel and a trail of condensation coming from the fuel tank, extending outside of the vehicle on the floor of the garage. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Subject: Complaint regarding refusal to perform recall repairs outside the U.S. – VIN [XXX] Office of Defects Investigation, I am the owner of an Audi A3, model year 2015, VIN [XXX] . According to the federal safety agency database, my vehicle is subject to two open recall campaigns: – 69BY / 21V198 – Passenger Occupant Detection System (PODS) – 20YF / 24V110 – EVAP Suction Pump I currently reside in Ukraine, where the vehicle has been legally imported and registered. Despite the recalls being active and safety-related, the official Audi importer and dealers in Ukraine have refused to perform the repairs free of charge. They argue that these recalls apply only to the U.S. market and therefore decline service, which contradicts the global principle of mandatory recall repairs. This situation puts me and other drivers at risk, as the unresolved recall issues directly affect vehicle safety. I kindly ask the federal safety agency to review this case and provide guidance on ensuring that recall obligations are respected internationally, or to instruct Audi AG / Audi of America to facilitate the execution of these recalls regardless of the vehicle’s current market. Attached, please find copies of my correspondence with Audi dealers in Ukraine and Audi of America. Thank you for your assistance. Best regards, [XXX] Ukraine Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Shortly after starting the car, and while exiting a parking lot, the car stalled and lost engine power. I was able to start the car back up for long enough to be able to pull back into the parking lot however after the car got parked the engine refused to start and stay running for the next hour. After a check using OBD11, the codes were showing the cause of the original problem was low fuel pressure which ended up causing misfires. The only way I was able to get the car running and staying running was by purging the system repeatedly by turning on the ignition without starting the car. This has all happened once before while I was driving at relatively low speeds (around 25 MPH) in a town, and I had to go through the same process. No warning lights show for the first multiple attempts at starting the car until it consistently fails to start. No inspections have taken place.
Questions about the 2015 Audi A3 fuel system
Does the 2015 Audi A3 have fuel system problems?
Owners have filed 22 complaints about the fuel system of the 2015 Audi A3, 24% of all its complaints.
At what mileage do 2015 Audi A3 fuel system problems start?
The typical (median) mileage in owner complaints is 83,500 miles.
Was there a recall on the 2015 Audi A3 fuel system?
Yes, 1 recall: 24V110000. Check your VIN to see if your car still needs the free repair.
What year does the Audi A3 have the most fuel system problems?
The Audi A3 model years with the most fuel system complaints are 2015 (22 complaints), 2016 (20 complaints) and 2010 (19 complaints).
Other 2015 Audi A3 problems
Airbags 45Electrical 17Engine 10Seat belts 10Seats 10Transmission 5Body 2Steering 2Driver assistance 1Lights 1Tires 1Visibility 1
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