Safety recall 19n4 (the federal safety agency 18v229) was issued in june 2018. Attached notice indicates that vehicle should be parked outdoors as a precaution, to avoid a fire caused by a short circuit within the electric coolant pump. Recall repairs are not anticipated until late 2018. I do not want to wait 4 months to get a repair since this is an obvious safety issue. I talked to my local service person at audi danvers, ma who confirmed the recall repair is not yet available. I also emailed audi USA but have not received a response. What can I do to get this rectified?
The worst 2017 Audi A5 Cabriolet problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine2
Problems by type
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- Engine2
Recalls 2
Engine and engine cooling: cooling system
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- Risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Recall number 18V229000 · Recall details
Seat belts: pretensioner
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A5 Cabriolet and S5 Cabriolet vehicles. A component within the front, rear, and rear center seat belt retractor pretensioners may detach after the seatbelt retractor pretensioner is deployed in the event of a crash.
- Risk
- Although, the seat belt will operate as intended in the event of a crash, the pretensioner component may be a projectile within the vehicle cabin, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will replace the safety belt retractors/pretensioners, free of charge. The recall began on June 28,2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for the recall is 69O8.
Recall number 17V150000 · Recall details
Technical service bulletins for the 2017 Audi A5 Cabriolet 607
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This special notice is to inform dealers to return the parts listed and only order the successor parts...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This bulletin provides information to aid in diagnosing the vehicle locking system.
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This bulletin provides information on VIN plates, Safety Certification labels, and ordering procedures.
- This bulletin provides infomraiton when the exterior lights have moisture accumulation.
- This bulletin provides information for reporting safety related information to the manufacturer.
- This bulletin states that technicians are required to report to the manufacturer when a vehicle has...
What 2017 Audi A5 Cabriolet owners say
Most recent owner complaints, unedited.
I purchased this vechiled 10 months ago. At 800 miles, the engine light came on. The crankshaft, throttle body and cam adjuster were all reported to audi USA and repaired or replaced. I was informed by the dealer they wanted to replace the engine. Audi USA is saying it was only a bracket. The car still pauses and jerks when accelerating, and has an annoyingly loud vibration. I am not confident in the audi brand anymore, and after 10 previously owned audi - I am moving on to their german competitor.
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Questions about the 2017 Audi A5 Cabriolet
Is the 2017 Audi A5 Cabriolet reliable?
Owners have filed 2 complaints about the 2017 Audi A5 Cabriolet, fewer than a typical A5 Cabriolet model year.
What is the most common problem with the 2017 Audi A5 Cabriolet?
Engine and cooling, with 2 complaints.
How many recalls does the 2017 Audi A5 Cabriolet have?
2 recalls, covering engine and engine cooling and seat belts.
Was there a recall on the 2017 Audi A5 Cabriolet engine?
Yes, 1 recall: 18V229000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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