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2012-2017 Audi A4 Allroad, Audi A5 and others recall: cooling system

Volkswagen Group Of America, Inc. reported this safety recall on April 11, 2018. It covers about 342,867 vehicles.

vehicles affected
342,867
reported
Apr 11, 2018
owners notified
Sep 14, 2018
related complaints
290

Engine and engine cooling: cooling system

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Recall number 18V229000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 290 complaints about engine problems.

2013 Audi A4 Allroad2014 Audi A4 Allroad2014 Audi A5

Questions about recall 18V229000

Is there a recall on the 2012-2017 Audi A4 Allroad, Audi A5 and others cooling system?

Yes. Recall 18V229000, reported on April 11, 2018, covers about 342,867 vehicles.

What is the fix for recall 18V229000?

Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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