The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross Traffic Warning system is disabled until the system reboots. Also, while using navigation, the MMI has rebooted on me several times. It has occurred during critical times such as exiting freeways at high speeds. When this occurs it is terribly distracting and could cause an accident. The problem has been re-produced by my dealer. They said it needed a software upgrade and performed that. It worked better for a couple days but is now back to rebooting spontaneously. There were no warning lamps or messages indicating the fault will be occurring. It just reboots and the MMI goes totally blank for about 20 seconds while the system reboots. There seems to be no rhyme or reason to when it will reboot. I can drive for 20 minutes and it may happen 4 times and then another time drive for an hour and never have it happen. Lately, it has gotten so bad I drive my son's car if it is available due to the safety concerns.
2020 Audi A5 driver assistance problems
17 complaints (28% of all complaints for this car).
- owner complaints
- 17
- of this car's complaints
- 28%
- crashes
- 0
- recalls
- 0
Which part fails
- Warnings14
- Rearview system braking9
- Blind spot detection2
- Warning1
- Assist1
At what mileage
Complaints by mileage at the time of the problem.
Audi A5 driver assistance problems in other years
Specific symptoms reported on the 2020 Audi A5 driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2020 Audi A5 owners say
Most recent owner complaints, unedited.
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
The MMI system keeps rebooting. Once when I was backing up, the screen started resetting compromising the backup camera display and any cross traffic warning that may of been there.
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
My media display will randomly turn off while driving, idling and parking. It will happen with Apple CarPlay connection and without anything connected, ie just listening to radio. It requires the whole system to reboot an attempt to login, which also often fails. This is a safety concern for both driver and pedestrians as it affects parking visibility when the systems reboots while parking. Also, when shifting into reverse I've noticed a sluggish rear camera activation. The camera output on the display fades up much slower.
Starting early 2025 with no changes or modifications or warning - the MMI system in my 2020 Audi A5 began spontanously rebooting. It appears to be rebooting regardless use or radio, CarPlay, or nothing - even after the recent factory reset. Reboots appear to occur at random - sometimes once in 40 mins, or every 3-4 mins. After some research, it appears other similar 2020 cars have recently started experiencing the similar symptoms something this year in 2025. Sudden loss of navigation aid, parking and warning collision, etc have almost resulted in crashes. It was inspected at a dealer, who did not note any other open issues. I suspect there must be a change in how Audi forces the car to call back to their service that resulted in software reboots.
MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. Restoring functionality requires user input to get through the loading screens. The issue started in February/March 2025 and I requested my the Audi dealer to investigate while performing a 50,000 mile service in May 2025. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2020 Audi A5 driver assistance
Does the 2020 Audi A5 have driver assistance problems?
Owners have filed 17 complaints about the driver assistance of the 2020 Audi A5, 28% of all its complaints.
At what mileage do 2020 Audi A5 driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Audi A5 driver assistance?
There is no recall for this problem on this model year.
Other 2020 Audi A5 problems
Electrical 41Seat belts 2Visibility 2Airbags 1Lights 1Wheels 1
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