The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or MMI before it happens. When it reboots the screen goes black and all associated MMI functions become inoperable for seconds to minutes. It then restarts and often makes me log back in before I am able to use it again. It happens multiple times, sometimes over a dozen in a short drive and often happens just several minutes apart. It has rebooted while I am pulling into my garage, parking, or backing up and actively using the cameras which poses a serious safety issue. It also occurs often when using bluetooth which can be a distraction, pulling my eyes off the road to grab my phone. This seems to be a widespread problem with Audi MMI which has not been addressed and is a safety concern for all models affected. The dealerships know it is happening due to the amount of complaints, but will not update software and want me to pay a diagnostic fee + upgrade + labor.
2020 Audi A5: false forward collision warnings
6 of the 60 complaints about the 2020 Audi A5 describe false forward collision warnings.
- owner complaints
- 6
- of this car's complaints
- 10%
- recalls
- 0
What owners say
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.
The MMI (Multi Media Interface) System reboots, sometimes every 2 minutes while driving the vehicle. This incident has been widely reported across Audi customers driving 2020 vehicles. When the system temporarily shuts down and restarts, all systems go down. Meaning, all sensors, back-up cameras, navigation systems, emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist. The MMI plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems. When it goes down, as a driver, I am without these safety features and distracted.
The Multi media interface (MMI) is constantly rebooting. Dealership efforts to repair have been unsuccessful and replacements are back ordered indefinitely. The inability to utilize the MMI poses a safety risk, as a variety of safety features are either inaccessible or much more difficulty to manage without the interface. I would greatly Appreciate a thorough invedtigstionto resolve this significant safety concern. The Audi MMI (Multi Media Interface) system plays a crucial role in enhancing safety features by providing a user-friendly interface for managing various driver assistance systems and safety-related functions. These include features like emergency calls, roadside assistance, and the integration of driver assistance systems like adaptive cruise control and collision avoidance assist.
Service bulletins that may apply
- Diagnosed and confirmed malfunction of the vehicle’s AEB system that resulted from failure or malfunction...
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- This bulletin provides information for the Audi pre sense restricted function icon displayed after the...
- This bulletin provides information for when the virtual cockpit is distorted due a broken screen caused by...
- This bulletin states that it takes about 20 seconds after switching the ignition on for the Audi Pre Sense...
- This bulletin describes the steps to update the MIB3 software when applicable.
- This bulletin provides instructions for when the customer is unable to program their garage door opener to...
- This bulletin advises that there is a software update for various concerns that may be reported related to...
Related recalls
No recalls on record for this model year.
Questions about the 2020 Audi A5 collision warning
Is false forward collision warnings a common problem on the 2020 Audi A5?
6 of 60 owner complaints about the 2020 Audi A5 (10%) mention false forward collision warnings.
Is there a recall or service bulletin for this on the 2020 Audi A5?
There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
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