I am the lessee of a 2025 Audi A6 e-tron, VIN [XXX], leased new from McGrath Audi in XXX. The vehicle has been defective continuously since delivery and is currently inoperable. Current defect. After Audi applied software update campaign KT2, the vehicle will no longer accept a charge from any source. It will not charge on Level 1 at home, will not charge on my Level 2 home charger, and will not charge at Electrify America DC fast chargers. All three worked before the update. Because this is a battery electric vehicle, a vehicle that cannot charge cannot be driven. Audi has not provided a fix, a workaround, or a date by which a fix will exist. The defect was introduced by Audi's own software and is not attributable to my charging equipment, my electrical service, or my usage. Prior defects. The power trunk/liftgate has failed repeatedly with a recurring dash warning light. It has been presented for this same defect on [X] separate occasions and has never been permanently repaired. It failed again after the most recent repair. I reported this in writing to Audi Customer Care on XXX and again on XXX. [Add any other defects and dates.] Days out of service. The vehicle has been out of service for warranty repair for approximately [X] cumulative business days in thirteen months of a lease. A dated log of every visit, with repair order numbers, is attached. Prior attempts to resolve. I escalated in writing to Audi Customer Care on XXX and XXX, requesting either a permanent repair or a replacement vehicle. Multiple tickets were opened with both McGrath Audi and Audi Customer Care. None produced a permanent repair. I most recently escalated on [Since XXX], requesting repurchase and a manufacturer-paid loaner. [State Audi's response, or "Audi did not respond substantively."] Effect on me. This is my only vehicle and I depend on it for work. I have made every lease payment on time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2025 Audi A6 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body2
- Driver assistance2
- Electrical2
- Airbags1
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body2
- Driver assistance2
- Electrical2
- Airbags1
- Fuel system1
- Locks1
Recalls 2
Seat belts: rear/other: retractor
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
- Risk
- An improperly secured child seat can increase risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 23, 2025.
Recall number 25V899000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 23, 2025.
Recall number 25V900000 · Recall details
Technical service bulletins for the 2025 Audi A6 580
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information when the message "Automatic user identifaction failed" appers in the...
- This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
- This Pending Service Solution (PSS) requests that technicians enter a record in the PSS database when the...
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This bulletin provides information for all gasoline engines when the MIL is on; DTC P240700 is stored
- This service information bulletin provides information when the convernience opening does not work.
- This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake...
2025 Audi A6 crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| AUDI A6 SPORTBACK E-TRON 4 DR AWD | 5 | 5 | 5 | 5 |
| AUDI A6 SPORTBACK E-TRON 4 DR RWD | 5 | 5 | 5 | 5 |
| Audi A6 Sedan 4 DR AWD | 5 | 4 | 5 | 5 |
| Audi A6 allroad SW AWD | 5 | 4 | 5 | 5 |
2025 Audi A6 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Hybrid | AWD | 24 | 31 | 26 |
| 3.0L 6‑cyl Hybrid | AWD | 22 | 30 | 25 |
What 2025 Audi A6 owners say
Most recent owner complaints, unedited.
The contact owns a 2025 Audi A6. The contact stated that while parked, the vehicle locked independently, trapping the driver and passengers inside. The failure occurred repeatedly; during the first two occurrences, unknown warning lights illuminated. The vehicle was taken to the dealer, where a locking mechanism failure was diagnosed, and the vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The contact stated that the vehicle was waiting to be towed to the dealer due to the same failure. The failure mileage was approximately 7,017.
On 04/16/2026 at 10:19 my car became unsafe to drive and I had multiple safety errors including: Active front assist unavailable Adaptive cruise assist unavailable Emergency assist unavailable Traffic sign recognition unavailable Adaptive light malfunction High beam assistant malfunction
The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states there is no repair available. The issue was caused by a software update and Audi has no confirmed fix at the moment. The trunk will not always latch. When closing the trunk goes to the first latch but then fails to fully close. The dealer has made multiple repair attempts and the issue still exists.
The car started with charging issues, Audi said they performed an update that was supposed to fix the problems however they did not complete the update like stated. . The car on 2 occasions while driving MMI screen went blank almost caused me to crash. There was no indication or warnings I took it in again where it’s still at. . The vehicle has been in service several times without being repaired. The charging issue has been on going and does not allow charging or disconnects. on several occasions the car driver assist like lane change braking have gone off without warning.even after saving my preference due to it not saving preference. I have called their support we have tried reinstalling the app. I have been told each time at the Audi service it’s something different. Currently where it’s being serviced again it’s now the charging port. And the battery gets to hot and the previous Audi service didn’t complete the update.
While driving slowly through a shopping mall parking lot with my wife and [XXX] son onboard, the vehicle suddenly malfunctioned. The central locking system cycled repeatedly, and a warning briefly appeared mentioning a steering/light malfunction. Immediately afterward, the emergency release cables for all four doors deployed externally as if the car had been in a crash, even though no collision occurred. At the Audi dealership (Audi Sugar Land, TX), technicians confirmed by diagnostic scan that: The ABS control module stored a fault for “invalid data.” That invalid data was relayed to the airbag module, which falsely triggered a “crash response active” condition. All four door modules stored crash response faults and deployed the emergency release cables. The issue was confirmed, faults were cleared, but no parts were replaced. This false crash response put my family at risk because it activated emergency safety mechanisms without cause. My concern is that if invalid data can trigger a false crash event, it could also trigger other systems, such as airbags, leading to potential injury. The incident occurred with approximately 1,100 miles on the vehicle, one week after purchase, and immediately following the first 100% charge. The dealer documented the event and consulted Audi Technical Assistance, who authorized release of the vehicle after clearing the codes. This is a serious safety defect because critical systems activated without a real crash, creating unnecessary risk for occupants. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Compare the 2025 Audi A6
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Questions about the 2025 Audi A6
Is the 2025 Audi A6 reliable?
Owners have filed 6 complaints about the 2025 Audi A6, fewer than a typical A6 model year.
What is the most common problem with the 2025 Audi A6?
Body and structure, with 2 complaints. Next is driver assistance (2).
How many recalls does the 2025 Audi A6 have?
2 recalls, covering seat belts and back over prevention.
Is the 2025 Audi A6 safe in a crash?
In government crash tests the 2025 Audi A6 scored 5 out of 5 stars overall, depending on body style and drivetrain (4 versions tested).
What gas mileage does the 2025 Audi A6 get?
Official estimates for the 2025 Audi A6 range from 25 to 26 mpg combined. The most efficient version (2.0L 4-cyl hybrid, AWD) gets 24 city and 31 highway.
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