I am filing a safety complaint regarding a progressive engine defect. Beginning as early as 2019 (approximately 84,000 miles), I repeatedly reported excessive oil consumption and related engine concerns to authorized Audi dealerships. These complaints continued over several years. At no point was I informed that these symptoms could be associated with a known defect pattern or progressive engine failure. The condition has now escalated to a severe engine malfunction. The vehicle began exhibiting engine misfires, flashing check engine light, EPC warning, and unstable operation. The dealership confirmed misfire fault codes and oil contamination affecting the ignition system. Engine replacement was initially recommended. Excessive oil consumption leading to internal contamination and misfires presents a significant safety hazard. Loss of engine power or sudden failure while driving can create dangerous conditions, particularly at highway speeds or in traffic. Despite the long history of reported symptoms, Audi of America has declined to provide assistance, citing only warranty status and failing to address the defect progression. The vehicle has now been inoperable at an Audi dealership for approximately 60 days (nearly two months), with no resolution. This situation raises concerns regarding a safety-related defect, failure to disclose a known issue, and a potential broader pattern affecting similar vehicles equipped with this engine. I am requesting that this issue be reviewed for potential defect investigation. The dealer provided diagnostic findings with Failure Codes via a temporary link that is no longer accessible. I am requesting a copy of the full report and will upload this (once received), along with other documentation.
2014 Audi Q5: excessive oil consumption
8 of the 105 complaints about the 2014 Audi Q5 describe excessive oil consumption.
- owner complaints
- 8
- of this car's complaints
- 8%
- recalls
- 2
Excessive oil consumption by model year
What owners say
Oil consumption Burns a lot of oil
The car has a known "oil consumption issue" that has led to engine failure that Audi has failed to take responsibility for. This is a 2104 Audi Q5. The car is in San Francisco and available for inspection. The car vibrates and can't be safely driven at highway speeds, if the engine suddenly lost power on the highway it could be a major safety issue for the driver and other drivers. The dealer has reproduced the issue and diagnosed it as needing new Pistons and Rings at 99,000 miles (but it has had this issue since in the 60,000 mile range, they just said keep adding oil). It has not been inspected by police or insurance representatives, just the dealers. I'm sure some warning lights came on, but could not say which ones or when.
I bought my 2014 Audi Q5 in September of 2019 with 74, 291 miles from a reputable dealership in Cleveland, OH. After a few months of driving, I began to notice that the vehicle did not retain oil. This caused oil leaks which led to internal spillage, subsequent parts damage and random stalling. As a result, in May of 2022, during rush hour traffic, my car failed to accelerate mid-intersection, leaving myself and my passengers in danger of collision. After dealership and independent inspection, it was determined there was an issue with the piston rings in the 2.0 Turbo engine. After speaking with the mechanic, Audi USA and conducting online research, I found that this has been noted and reported to Audi on several occasions for makes and models dating as far back as 2012. Because this is major engine issue, I fear for what other repercussions may result from the negligence. Upon further research, I also found that several class action lawsuits have been filed country-wide due to concern of this factory malfunction. These vehicles are large and capable of irreparable damage. Whatever steps can be taken to avoid sudden engine failure similar to my own is of highest priority.
Engine oil consumption between every 200miles and 300miles spends a quarter of complete engine oil
My 2014 Audi Q5 2.0L Turbo, at 84339 miles, is consuming oil between oil changes. 4300 miles after my last oil change by the Audi dealership, I had to add oil. The dealership, Gwinnett Audi, 3190 Satellite Blvd, Duluth, GA 30090, said that Audi is paying for the oil top off for all customers. Seems odd that if this is normal that Audi would voluntarily reimburse the dealership for this expense. I am concerned, based on internet searches, that this will continue to get worse and I will be adding more and more oil without getting the problem resolved. The dealership told me it would cost $7,000 to fix the engine and there is no longer a warranty. This vehicle should not be burning oil at $80,000 miles. Audi needs to make permanent repairs to fix the problem, not just put a bandaid on it. I am not the only Audi owner with this problem.
This SUV has a 2.0 engine that consumes oil. I have to add a quart every 200-300 miles as the IP light indicates the engine is at the minimum oil level. This is not normal to be adding oil this frequently. Audi/VW has had problems in the past with vehicles that used excessive amounts of oil and a settlement was reached with owners. It seems they have not fixed the issue and I believe an investigation is needed and corrective action should be taken again by Audi/VW to make owners whole and to finally fix the problem. They need to find the root cause of this problem and fix it.
Slight oil leak from oil cooler line slight leak at the coolant reservoir. Burns oil quickly
Service bulletins that may apply
- This bulletin provides information when the engine is not runing smoothly; all gas engines.
- This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- This bulletin provides informaiton when the engine is not running smoothly, misfiring.
- This bulletin provides information on VIN Plates, Safety Certification labels, and the ordering procedures.
- This bulletin provides information regarding UV leak additive for finding oil leaks.
- This bulletin provides informatin when the engine does not run smoothly at idling speeds.
- This bulletin provides information when the MIL is on; DTCs for misfire, air/fuel ratio imbalance, or lean...
- This bulletin provides information when ther is an Engine: start/stop system fault shown and start/stop...
Related recalls
Engine and engine cooling: cooling system
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- Risk
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Recall number 18V229000 · Recall details
Engine and engine cooling: cooling system
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- Risk
- If the coolant pump overheats, it can increase the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 19M1.
Recall number 17V002000 · Recall details
Questions about the 2014 Audi Q5 oil consumption
Is excessive oil consumption a common problem on the 2014 Audi Q5?
8 of 105 owner complaints about the 2014 Audi Q5 (8%) mention excessive oil consumption. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2014 Audi Q5?
There are 2 recalls and 223 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Audi Q5
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