2012-2017 Audi A4 Allroad, Audi A5 and others recall: cooling system

Volkswagen Group Of America, Inc. reported this safety recall on January 3, 2017. It covers about 342,867 vehicles.

vehicles affected: 342,867
reported: Jan 3, 2017
owners notified: Mar 3, 2017
related complaints: 285

Engine and engine cooling: cooling system

What is wrong: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 19M1.

Recall number 17V002000

Affected vehicles

Audi A4 Allroad 2013-2016 2013 2014 2015 2016
Audi A5 2013-2017 2013 2014 2015 2016 2017
Audi A6 2012-2015 2012 2013 2014 2015
Audi Q5 2013-2017 2013 2014 2015 2016 2017

Owner complaints about the same problem

Owners of these vehicles have filed 285 complaints about engine problems.

2013 Audi A4 Allroad 2014 Audi A4 Allroad 2015 Audi A4 Allroad 2016 Audi A4 Allroad 2014 Audi A5 2015 Audi A5 2016 Audi A5 2017 Audi A5 2012 Audi A6 2013 Audi A6 2014 Audi A6 2015 Audi A6

Questions about recall 17V002000

Is there a recall on the 2012-2017 Audi A4 Allroad, Audi A5 and others cooling system?

Yes. Recall 17V002000, reported on January 3, 2017, covers about 342,867 vehicles.

What is the fix for recall 17V002000?

Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 19M1.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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