My 2014 Audi Q7 3.0 TDI suffered a high-pressure fuel-pump failure while I was in traffic with my children in the vehicle. The check-engine light had briefly come on and then turned off. The vehicle became inoperable. An independent shop confirmed extensive metal contamination in the fuel-metering valve and injection pump using Audi TSB 2036668. The vehicle remains unrepaired and available for inspection. I am concerned this failure could cause a dangerous loss of vehicle operation in traffic.
2014 Audi Q7 fuel system problems
19 complaints (40% of all complaints for this car). Typical mileage when it fails: 64,500.
- owner complaints
- 19
- of this car's complaints
- 40%
- typical mileage
- 64,500
- crashes
- 0
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Audi Q7 fuel system problems in other years
Specific symptoms reported on the 2014 Audi Q7 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V‑660.
Recall number 17V298000 · Recall details
What 2014 Audi Q7 owners say
Most recent owner complaints, unedited.
My car began leaking large amounts of fuel. Recall 20Z8 but Audi said my car wasn't eligible? Also upon starting the car driving the first few second the abs engages and slow down for around 20-30 seconds every time
The contact owns a 2014 Audi Q7. The contact stated that while attempting to trade the vehicle at a dealer, the team observed an abnormal fuel odor coming from the vehicle. While inspecting the vehicle, there was fuel dripping down the side of the fuel tank into a puddle underneath the vehicle. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
Gas leak under left passenger side of the vehicle.
The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 38,000.
The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Over a period of a week started to smell fuel in the cabin area. I took the vehicle to my mechanics as the closest Audi dealer in 1hr 15mins away on I-10 in mobile Alabama and I did not want to risk the drive. It turns out that the q7 has a recall for 20Z8 which is the fuel pump flange, since the mechanic I use works on Europe models and has worked on both my Audi's before I requested him to complete the job since it was a safety recall. Then I attached all the information to Audi of America stating what the issue was and why I didn't take it to Audi of mobile due to my safety I received an email back from Audi stating since I didn't take the vehicle to mobile and not to a Audi dealership they would not pay for the repairs. Due to the smell of gas and the distance I needed to travel for the repair I deemed this a safety risk for both myself and other road users. Also was not sent anything by Audi about a safety recall for either of my Audi's so how is one meant to know about these things immediately, the recall came out in 2017 this was before I bought the car
The contact owns a 2014 Audi Q7. The contact stated that there was an occasional fuel odor from the exterior of the vehicle and the driver’s side rear seat. The contact was advised by the manufacturer, that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline). The contact who is an independent mechanic discovered he could access the fuel tank through the driver’s side rear seat. In addition, the contact noticed the fuel tank had been temporarily repaired with a fuel pump flange to prevent the fuel tank from being cracked over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
the vehicle was leaking gas. the vehicle rarely would start. fuses easily burn out or go bad due to possible electrical problems. now I am having to purchase maybe it is called a drive shaft? or something that makes the vehicle not go or start?? I am not a mechanic but I pay a lot of money on this vehicle every month, the repairs are extremely high and not wating to ruin my credit due to neglect part of Audi company. I will also get pictures as soon as the mechanic can get the parts and start working on the next problem.
It seems that there is a leak around my fuel tank. That resembles something Audi has put in a recall for other vehicles of my year make and model, but my vin isn’t included in the recall.
Questions about the 2014 Audi Q7 fuel system
Does the 2014 Audi Q7 have fuel system problems?
Owners have filed 19 complaints about the fuel system of the 2014 Audi Q7, 40% of all its complaints, more than any other problem.
At what mileage do 2014 Audi Q7 fuel system problems start?
The typical (median) mileage in owner complaints is 64,500 miles.
Was there a recall on the 2014 Audi Q7 fuel system?
Yes, 1 recall: 17V298000. Check your VIN to see if your car still needs the free repair.
What year does the Audi Q7 have the most fuel system problems?
The Audi Q7 model years with the most fuel system complaints are 2007 (29 complaints), 2014 (19 complaints) and 2017 (19 complaints).
Other 2014 Audi Q7 problems
Engine 11Electrical 7Acceleration 5Transmission 4Visibility 4Airbags 3Suspension 3Steering 2Body 1Brakes 1Driver assistance 1Lights 1Locks 1Seat belts 1Seats 1Tires 1
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