The contact owns a 2014 Audi Q7. The contact stated that while attempting to trade the vehicle at a dealer, the team observed an abnormal fuel odor coming from the vehicle. While inspecting the vehicle, there was fuel dripping down the side of the fuel tank into a puddle underneath the vehicle. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
2014 Audi Q7: gas smell in the cabin
7 of the 47 complaints about the 2014 Audi Q7 describe gas smell in the cabin.
- owner complaints
- 7
- of this car's complaints
- 15%
- typical mileage
- 92,000
- recalls
- 1
Is there a fix? There is 1 recall and 5 service bulletins for this area of the car. See below
Gas smell in the cabin by model year
What owners say
The contact owns a 2014 Audi Q7. The contact stated that while the vehicle was parked, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with fuel filter flange failure. The contact was informed that the fuel filter flange needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); however, the recall repair had been performed in December 2017. The contact was informed that the repair was not covered under warranty. The contact was advised to contact the federal safety agency Hotline to report the failure. The failure mileage was approximately 38,000.
The contact owns a 2014 Audi Q7. The contact stated that while inside or outside the vehicle, there was an abnormally strong gasoline odor detected. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline); however, the failure recurred and there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Over a period of a week started to smell fuel in the cabin area. I took the vehicle to my mechanics as the closest Audi dealer in 1hr 15mins away on I-10 in mobile Alabama and I did not want to risk the drive. It turns out that the q7 has a recall for 20Z8 which is the fuel pump flange, since the mechanic I use works on Europe models and has worked on both my Audi's before I requested him to complete the job since it was a safety recall. Then I attached all the information to Audi of America stating what the issue was and why I didn't take it to Audi of mobile due to my safety I received an email back from Audi stating since I didn't take the vehicle to mobile and not to a Audi dealership they would not pay for the repairs. Due to the smell of gas and the distance I needed to travel for the repair I deemed this a safety risk for both myself and other road users. Also was not sent anything by Audi about a safety recall for either of my Audi's so how is one meant to know about these things immediately, the recall came out in 2017 this was before I bought the car
The contact owns a 2014 Audi Q7. The contact stated that there was an occasional fuel odor from the exterior of the vehicle and the driver’s side rear seat. The contact was advised by the manufacturer, that the vehicle was previously repaired under the federal safety agency Campaign Number: 17V298000 (Fuel System, Gasoline). The contact who is an independent mechanic discovered he could access the fuel tank through the driver’s side rear seat. In addition, the contact noticed the fuel tank had been temporarily repaired with a fuel pump flange to prevent the fuel tank from being cracked over time. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
The contact owns a 2014 Audi Q7. The contact stated while starting the vehicle, there was a fuel and exhaust odor entering the cabin of the vehicle. There were no warning lights illuminated. The contact stated that the odor was more prominent in colder weather and the failure had occurred intermittently while the vehicle was idling. The vehicle was taken to the dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,000.
There is a current recall on the vehicles for the flange around the fuel pump leaking. The repair does not fix the problem and it will reoccur. Audi will only fix the car once. Next repair is on the owner and costs $1,000 to repair. Audi repair facility admits it is the very problem affected in the recall and that my vehicle is leaking so much fuel it is in imminent danger of catching fire. They will not even let it leave the facility unless it is towed only because of the severity of the leak. Vehicle was taken back to audi on several occasions after the first recall repair was done saying their was a fuel smell only to have the car returned saying it was normal. Once the warranty expired now they say it has a fuel leak and refuse to pay for repairs.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V‑660.
Recall number 17V298000 · Recall details
Questions about the 2014 Audi Q7 fuel smell
Is gas smell in the cabin a common problem on the 2014 Audi Q7?
7 of 47 owner complaints about the 2014 Audi Q7 (15%) mention gas smell in the cabin. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2014 Audi Q7?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Audi Q7
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