2012 audi q7 3.0t s line prestige, 91k miles! Started as small gasoline smell becoming stronger throughout the next couple days. Smelled really strong around rear left door area and inside cabin. Investigated fuel leak and notice underneath the SUV, fuel dripping down the side of one of the two fuel tanks. Disconnect battery, remove rear seat to access fuel pump panel on the floor, discovered lots of fuel leak near pump and electrical connectors. Noticed that the fuel filter housing already had "audi's quick fix" (protective film) covering the area but it was still leaking. Not to mention the pump's electrical connectors was soaked in the fuel that had the fuel puddle! This issue should have been found when I had a recent safety recall code 20w9 done at an audi dealership just a couple weeks prior. In order to fix the leaking issue, I had to buy a new fuel filter w/ flange, "protective film", and a some seal ring.
2012 Audi Q7: gas smell in the cabin
5 of the 29 complaints about the 2012 Audi Q7 describe gas smell in the cabin.
- owner complaints
- 5
- of this car's complaints
- 17%
- recalls
- 3
Gas smell in the cabin by model year
What owners say
Recall 20w9 was completed about may 2018. No leaking or cracks were found. Butyl tape was placed over flange to "prevent" future leaks. August 2020, fuel flange is now leaking. Strong gasoline smell from outside of vehicle. Dealership service department confirms it is leaking. Refuse to cover cost of replacement. The original "recalled" part is still in vehicle. Why will it not be covered now because the part lasted a few years longer that others. It still has failed and their band aid has failed.
I smell gas fumes after driving my car and then parking it in the garage. The part was supposedly fix before through the recall but if I was fixed correctly or in fact fixed at all, then why is it happening now. I took the car in because I received the recall notice, not because I was experiencing any issues, but now that I am they won't fix it. It obviously wasn't fixed properly
Tl* the contact owns a 2012 audi q7. The contact received a recall notification for the federal safety agency campaign number: 16v660000 (fuel system, gasoline). The contact had not experienced a failure prior to receiving the notice. After the recall repair was performed, the contact noticed a fuel odor after parking the vehicle. Audi valencia (located at 23923 creekside rd, valencia, ca, 91355, 888‑626‑6138) stated that the recall remedy could not be completed again due to the previous repair. The manufacturer was not informed of the failure. The approximate failure mileage was 85,000.
Vehicle has a very strong gasoline smell after the vehicle has been turned off. The odor is especially strong in a confined space such a garage. The source of the odor is near the driver side rear tire. Living in a very warm climate, I fear that a fire may be caused by the strong fumes coming from the vehicle. The dealer stated that they are aware of this concern and are 90% curtain that the source is the fuel pump. When asked if a safety recall has been issued for this concern, they stated that nothing has been reported.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under the federal safety agency recall 16V‑660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Risk
- The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20BJ.
Recall number 18V818000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 20W9.
Recall number 16V660000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
- Risk
- A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1‑800‑822‑2834 or Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
Recall number 15V019000 · Recall details
Questions about the 2012 Audi Q7 fuel smell
Is gas smell in the cabin a common problem on the 2012 Audi Q7?
5 of 29 owner complaints about the 2012 Audi Q7 (17%) mention gas smell in the cabin. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2012 Audi Q7?
There are 3 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Audi Q7
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