I have a 2018 Audi Q7 3.0L with 86K miles on it. I discovered 1 of the rear coil springs was broke and both rear perches were very rusted. I had a local mechanic, who specializes in AUDIs, replace both rear springs and perches with OEM parts. After replacing everything, the mechanic went to take the car on a test drive. He said one of the new springs broke right away. The spring that broke was in the exact same location as the one that originally broke and it broke in the EXACT same way.
2018 Audi Q7: broken coil spring
11 of the 145 complaints about the 2018 Audi Q7 describe broken coil spring.
- owner complaints
- 11
- of this car's complaints
- 8%
- recalls
- 0
Is there a fix? 57 service bulletins cover this area of the car. See below
Broken coil spring by model year
What owners say
Both rear coil springs broke which the Audi shop has said is very rare to have happened
Passenger side rear coil spring broken, shocks leaking. Confirmed by dealer. No warning lamps, messages. Potential safety risks include: Suspension compromise with the balance and alignment of the vehicle. There is a risk of loss of control especially with emergency maneuvers or sharp turns. This leads to poor vehicle control, increase risk of roll of vehicle and braking control. Can cause uneven wear on tires which can cause a blow out or loss of grip on roads. The leaking shocks puts stress on other parts of the vehicle. Suspension may not respond correctly if the vehicle were to hit a pothole or make a sudden turn. The broken coil can puncture a tire, causing loss of control which can result in an accident. The vehicle is garaged year round, maintained very well, with no excessive wear and tear. One owner vehicle.
Rear Drivers side spring cracked failed and corrosion on the bottom mount. Passenger side corrosion also visible and needed to be replaced. Confirmed and documented by dealer and repaired on 7-12-24. Vehicle has 93K miles and was last brought in for multi point inspection at 50K.
left and right rear coil spring broken.
Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.
67,000 miles and broken rear right coil spring. Very serious issue as it can cause an accident while driving. No warnings or messages. Heard loud pop and rear right was sagging. Many other people with this model Q7 have had the same problem. A part like this should not be failing at 67,000 miles.
The rear passenger side coil spring broke at 43,000 miles—no hard driving or potholes.
Rear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.
Just had the vehicle in for the it’s 60k mile service and no issues reported. Today, at 63k miles I had the same dealer look at a headlight malfunction and the service technician reported the rear coil springs are failing and need replaced.
Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. VWofA issued a recall for rear springs for the same year of the VW Atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people are having this issue, and it costs, $2400 to replace the springs.
Service bulletins that may apply
- This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
- This bulletin provides information when DTC C129700 is logged in diagnostic address 00D4 and/or 00D5.
- This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- This bulletin provides ifnormaiotn when rear suspension lowering does not work.
- This bulletin provides information parameter settings for suspension control unit J775.
- This bulletin provides information when there are rumbling/knocking noises from the front suspension;...
- This bulletin provides information on locating noises coming from the suspension.
- This TSB provides informaiton pertaining to noises from the guide link bush.
Related recalls
No recalls on record for this model year.
Questions about the 2018 Audi Q7 coil spring
Is broken coil spring a common problem on the 2018 Audi Q7?
11 of 145 owner complaints about the 2018 Audi Q7 (8%) mention broken coil spring. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2018 Audi Q7?
There are 0 recalls and 57 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Audi Q7
Oil consumption 17Engine failure 14Grinding brakes 7Overheating 7Loss of power 6Stalling 5
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