At approximately 67,000 miles there was a loud bang and the passenger side rear coil spring was broken.
2019 Audi Q7: broken coil spring
5 of the 63 complaints about the 2019 Audi Q7 describe broken coil spring.
- owner complaints
- 5
- of this car's complaints
- 8%
- recalls
- 1
Is there a fix? There is 1 recall and 51 service bulletins for this area of the car. See below
Broken coil spring by model year
What owners say
Both rear coil springs broke. Was not obvious when I was backing up. I heard a bang. I thought I hit something, but in fact I didn’t. I never knew what was wrong. The dealer reported that both rear springs were broken. He said it was a safety problem to keep it that way. The Audi dealer said it was a safety problem I think you should believe him. It is a safety problem. The car drove but I had to replace the springs cost thousands of dollars. Videos of spring at. [XXX] There was no crash. There was no heavy use. The spring simply broke the first one broke I believe at 55,000 miles and the second one at 76,000 miles. Everybody on the Internet seems to be having broken springs on Audi Q7 and Q5 models. And when they break, they’re no longer supported mechanic , as you can see from the photographs. One spring is supported in one way on the edge of the retain cup and one spring is pressing against some other component. It’s dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear coil springs broke after just 60,000 miles. Audi refused to cover but dealer said this is very common. Vehicle stability affected. After my 42 years in automotive industry as a supplier my bet is these springs are made in China and supplier is cheating on material specifications and Audi must know.
2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing in trunk has been my 50 lb dog). Vehicle was only 3 months out of 36 month warranty when this happened. Local Audi dealer and Audi USA failed to stand behind this repair which cost me over $2000 to fix at an independent garage. Online search noted other Audi Q7 with similar problems.
Rear passenger side coil spring failed during vehicle operation. Vehicle has only 61,000 miles and has never seen any heavy duty including trailering anything.
Service bulletins that may apply
- This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
- This bulletin provides information when DTC C129700 is logged in diagnostic address 00D4 and/or 00D5.
- This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- This bulletin provides ifnormaiotn when rear suspension lowering does not work.
- This bulletin provides information parameter settings for suspension control unit J775.
- This bulletin provides information when there are rumbling/knocking noises from the front suspension;...
- This bulletin provides information on locating noises coming from the suspension.
- This TSB provides informaiton pertaining to noises from the guide link bush.
Related recalls
Suspension: front: shock absorber
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
- Risk
- Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
- Remedy
- Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 40O4.
Recall number 19V114000 · Recall details
Questions about the 2019 Audi Q7 coil spring
Is broken coil spring a common problem on the 2019 Audi Q7?
5 of 63 owner complaints about the 2019 Audi Q7 (8%) mention broken coil spring. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2019 Audi Q7?
There is 1 recall and 51 service bulletins for the same area of the car. Check them below with your VIN.
VIN decoder
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