A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
The worst 2020 BMW 228I problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Wheels2
- Electrical1
- Suspension1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Wheels2
- Electrical1
- Suspension1
- Transmission1
Recalls 2
Electrical system: software
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
- Remedy
- Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V584000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."
- Risk
- If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
- Remedy
- BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 21V091000 · Recall details
Technical service bulletins for the 2020 BMW 228I 100
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been...
- Customer complains of a musty odor or damp front footwell carpet.
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking,...
- The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3)....
- The steering wheel heating takes a long time to achieve the desired temperature.
- Pressure control valve (PCV) extended ltd wty 15 years/150,000 miles
- The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity...
- Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth...
- ?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
What 2020 BMW 228I owners say
Most recent owner complaints, unedited.
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked into my cup holders.
I got my car in may 2020. I have never had any issue with the tire for 8 years of my entire driving history. But for this car, my tire ran flat in july 2020, after running over a small pothole on a local road, and it ran flat again in jan 2021 after running a super tiny pothole on a highway. How could a tire be this fragile?
Compare the 2020 BMW 228I
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Questions about the 2020 BMW 228I
Is the 2020 BMW 228I reliable?
Owners have filed 3 complaints about the 2020 BMW 228I, fewer than a typical 228I model year.
What is the most common problem with the 2020 BMW 228I?
Wheels, with 2 complaints. Next is electrical (1).
How many recalls does the 2020 BMW 228I have?
2 recalls, covering electrical system and visibility.
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