The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was started, there was an abnormal rattling sound coming from the engine. The contact stated that no warning lights were illuminated. The contact stated that once the engine had warmed up the noise would stop. The contact stated that the rattling sound was intermittent at first but had become a recurring failure whenever the vehicle was started. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
2011 BMW 328I engine complaints
Page 4 of 13: complaints 71 to 100 of 365, newest first, as owners wrote them.
The engine has been making some rattle noises like the sound of loose bolts for months now. I have contacted various BMW dealerships in orange county and san diego, and all of them say the same thing: A remedy is not available yet so we cannot help you. Finally today, my "Service Engine Soon" light went on. I did some research and failure of the VANOS bolts can lead to the car stalling at speed, risking a crash! This recall has been open for half a year now, and it seems the remedy is simply to replace those aluminum bolts! PLEASE help me get this through so that I don't end up in an accident or on the side of the road. This is for Recall Campaign No. 23V‑707. The recall even states "if there is unusual engine noise, which may include illumination of the check engine or service engine soon warning lamp, do not continue to drive your vehicle and immediately contact the nearest authorized BMW center to arrange for pickup and transportation of your vehicle to the BMW center."
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, there was an abnormally loud grinding and metallic sound coming from the engine. Several unknown warning lights were illuminated. Additionally, the vehicle lost motive power and decelerated to approximately 10-15 MPH. The contact was able to drive to the nearby residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine VANOS bolts had fractured, and there were metal shavings in the engine. The vehicle was not repaired. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 134,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who confirmed the failure was related to the recall however, the parts for the recall repair were not yet available. The failure mileage was 152,000. VIN tool confirms parts not available.
This vanos bolt recall has been out for some time now. I can't believe bolts are holding this up? I've called bmw only to be told that "there is no eta" on the parts. I don't believe bmw wants to perform this recall on a 2011 car.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle began making an abnormal sound and the vehicle stalled. The contact stated that the vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed with complete engine failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated prior to the vehicle abruptly stalling. The vehicle was able to be restarted shortly before the failure recurred. The vehicle was towed to the local dealer. The dealer was made aware of the failure and diagnosed the vehicle as engine failure and having fragments in the oil but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed or stopped, the vehicle started jerking. The service engine warning light was illuminated. Additionally, the vehicle lost power. The vehicle was taken to an independent mechanic, who informed the contact that there was a leak from the oil filter housing. There was a winding noise detected. The vehicle was taken to the local dealer, who informed the contact about the repair for the engine. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 113,589.
VANOS related service light has been on for months. BMW refuses to quickly and expeditiously resolve an open recall on said VANOS bolts. Technicians inform me that there are NO open recalls on this vehicle, which is clearly untrue.
See attached document for complaint
Hi. I am filing a report regarding the recall shown below. After several calls to BMW they still have no fix or parts, or an estimate of when they will have anything to adress this recall notice. It's coming up on 6 months since the recall was issued. My Vanos bolts on the exhaust camshaft have failed and my car no longer can drive. Oct 20,2023 Manufacturer Recall Number NA the federal safety agency Recall Number 23V707 Recall Status Recall Incomplete, remedy not yet available Summary VANOUS BOLTS: The VANOS assembly (engine) bolts may, over time, loosen, and eventually break. If this occurred, a reduced engine power (safe mode) may be activated. In some cases, the engine may not be able to be restarted after switching off and, in rare cases, the engine could stall which could increase the risk of a crash. Safety Risk
BMW issued a recall for VANOS bolts on Oct 20, 2023. Vehicle had service engine soon light illuminate. Vehicle was diagnosed by Tucson BMW as having issue with VANOS bolts shortly before (within a month) recall being issued. At that time car was not repaired-but BMW suggested bolts be replaced at a cost of approximately $6,000. BMW advised car was not safe to drive. BMW had a solution- but wanted to charge for it (as the recall had not yet been issued). Now that recall has been issued BMW seems to be waiting out the clock and hoping owners get rid of the car before they have to repair the vehicle. Also they are now saying we can drive the vehicle until the remedy is available, which directly conflicts with dealers advice when they wanted to charge for the repair. They have not given any indication of time frames. We do not feel comfortable driving the car on highways due to risk of stalling. BMW states "The VANOS Assembly (Engine) Bolts May, Over Time, Loosen, And Eventually Break. If This Occurred, A Reduced Engine Power (Safe Mode) May Be Activated. In Some Cases, The Engine May Not Be Able To Be Restarted After Switching Off And, In Rare Cases, The Engine Could Stall Which Could Increase The Risk Of A Crash." In the meantime it has been over 6 months with no updates as to when the recall remedy will be made available. I want BMW repair the car as soon as possible. I have been in contact with BMW customer care who have not given any viable solutions/time frame for the repair.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a traffic light, the engine made an abnormal rattling sound. The contact stated that he continued driving; however, the vehicle stalled. The contact was able to coast the vehicle to a bank. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the VANOS bolts had fractured. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle stalled and failed to restart. The failure mileage was approximately 135,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328i. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 35 MPH the vehicle began to make an abnormal grinding noise from the engine compartment. The contact stated that the "check engine" light illuminated. The contact had the vehicle towed to an independent mechanic who advised the contact that the vehicle had a recall associated to the VIN for the engine. The independent mechanic advised that the vehicle was under the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling). The contact called a local dealer and was advised that the parts were not available. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact stated while the vehicle was idling, there was an abnormal noise coming from under the hood. In addition, the vehicle failed to maintain engine power, while driving at various speeds. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 179,000. VIN tool confirms parts not available.
Recently there is a grind/rubbing noise coming from the engine compartment on my vehicle, Ive recieved a SAFETY RECALL notice from BMW in regards to the VANOS bolts coming loose. Notice states that remedy is unavailable, recently visited my local BMW dealership in Milford DE, and was simply told that they cant help. The recall clearly states the possibility of crashing or vehicle not turning on after shutting off. I've also gone ahead and purchased an endoscope and can clearly see that some bolts are loose in my engine, meaning that is only a matter of time before it gets really bad. A remedy is needed now, if the VANOS bolts are not available, simply replace the sprockets assembly( these are available and include the bolts on them). Solution needed ASAP, please help!
The contact owns a 2011 BMW 328xi. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact stated that while driving at approximately 40 MPH, he observed a tumbling noise emanating from the engine compartment. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
vanos bolts my engine is currently roughing very very rough and im sure its due to the recall and its been over 5 months still so solution.
The contact owned a 2011 BMW 328i x Drive. The contact stated her son was driving home from a friend's house and refueling the vehicle. The contact stated when the son parked the vehicle at the residence, the son noticed smoke was coming from the front of the vehicle. No warning lights were illuminated. The son attempted to open the hood of the vehicle but saw flames coming from the front hood of the vehicle. The fire was extinguished by the fire department. A report was filed by the fire department. No one was injured during the fire and the vehicle was destroyed. The contact referenced the federal safety agency Campaign Number: 22V119000 (Engine and Engine Cooling) as a possible solution. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000
The contact owns a 2011 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was shaking and vibrating while accelerating and the "Service Vehicle" warning light was displayed. The failure mileage was 120,000. VIN tool confirms parts not available.
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