Tl* the contact owns a 2011 bmw 328i. While driving approximately 60 MPH, the contact noticed that the windshield had a crack that extended approximately eight inches. The contact called a glass replacement company to have the windshield replaced. The independent technician stated that there were many complaints about the failure and it was not caused by road debris. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 75,000.
2011 BMW 328I visibility complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
Tl* the contact owns a 2011 bmw 328i. While driving at various speeds and attempting to utilize the defrost to clear the windshield, the defroster failed to work. The contact also noticed an abnormal burning odor in the vehicle. In addition, the front windows would not roll up or down intermittently. The vehicle was taken to the dealer for diagnostic testing; however the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
While driving down a straight road at 50 MPH, a very loud pop was heard almost like an explosion. I pulled to the side of the road and noticed the entire sunroof had shattered. It was a clear day with temps in the 70's. No other vehicles were in the vicinity at time of event. No road debri was noted on roadway. The glass appeared to be pushed out like it was caused by a pressure difference. At the time of event, all the windows were up with the A/C on. Pieces of the glass had flown back and scratched the paint down to metal on both the roof and trunk-lid. I had my two small kids in the back seat at the time and they were both terrified after hearing the noise. Luckily the shade cover was in place and no glass entered the passenger space. Bmw is not willing to investigate the incident or cover the cost.
While approaching the interstate and increasing in speed, driver heard loud explosion (like a gun) coming from above and started to feel glass debris coming fall from crack. The outside temperature was around 40 degrees fahrenheit and there were no overpasses nearby where debris could have fallen and no debris coming from other cars. When pulled over, the sunroof had completely shattered.
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