The contact owns a 2014 BMW 328i. The contact stated that while stopped at a red light, another vehicle crashed into the entire rear at 50 MPH causing the contact's vehicle to spin around twice and come to a stop in the middle of the street. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not destroyed. Two people were injured, the contact was seated in the driver's seat, and his brother was seated in the front passenger seat. No one else outside of the vehicle was injured. The contact and his brother received injuries to both their heads and backs. Medical treatment was not needed for the injuries. The vehicle was taken to a local body shop where the vehicle was repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
2014 BMW 328I airbags problems
15 complaints (10% of all complaints for this car). Typical mileage when it fails: 58,000. 8 crashes reported.
- owner complaints
- 15
- of this car's complaints
- 10%
- typical mileage
- 58,000
- crashes
- 8
- recalls
- 3
Which part fails
- Sensor: occupant classification2
At what mileage
Complaints by mileage at the time of the problem.
BMW 328I airbags problems in other years
Related recalls
Air bags: side/window: head
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
- Risk
- An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 25V871000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
- Remedy
- The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V527000 · Recall details
Air bags: side/window
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
- Risk
- An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V288000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2014 BMW 328I owners say
Most recent owner complaints, unedited.
UNKNOWN: Vehicle collided with another vehicle on highway and control system and functions stopped. Airbag on Driver’s Side malfunctioned burning driver with liquid and metal.
Several BMW dealerships have told me they are unable to remedy a safety recall that pertains to the airbags. This puts anyone who drives this vehicle at severe risk if the airbags will not work. The dealership basically told me I'm out of luck. The problem has been confirmed by the dealer and they said they cannot fix it. I have tried contacting 4 BMW dealerships with no luck. There are no warning lamps or messages on the dash. The recall was announced to me April 2024.
What component or system failed or malfunctioned, and is it available for inspection upon request? + AIRBAG FAILED TO DEPLOY IN HEAD-ON COLLISION How was your safety or the safety of others put at risk? + DUE TO FAILURE, DRIVER SUSTAINED MILD CONCUSSION WHEN HEAD HIT STEERING WHEEL AND PUT AT RISK OF LIFE THREATENING INJURY AND IMPAIRMENT Has the problem been reproduced or confirmed by a dealer or independent service center? + UNKNOWN; HOWEVER, NO RECALL OR WARNINGS HAVE BEEN COMMUNICATED Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? + UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? + NO, NONE, NEVER
Fortunately, an incident has yet to occur, but the Front Passenger Air Bag Occupancy Sensor is faulty causing the deactivation of the air bag rendering any passenger at risk. BMW of North America has been contacted about this faulty sensor. Recall B651017 & 17V‑428 have addressed this faulty sensor on many BMW models with replacement as the remedy…a stated (3) hour repair. My BMW model (328i - 62k miles) unfortunately, is not listed on the recall notice, but, nonetheless, is still a safety issue. Serious enough that on the Recall it states that no passenger should sit in the front passenger seat while this faulty condition exists and further recommends passengers sit in the rear seats! Regardless of warranty status and recall model omission, I have reached out to BMW of North America. First response was refusal of any repair assistance with a textbook definition of a car warranty. It was further reviewed by their Escalation Team and the response was an echo of the first. If this wasn’t a safety issue that wasn’t addressed on other models via a recall, I wouldn’t be writing this and would abide by the car warranty and take care of myself. Since this is a known issue by BMW, I feel this repair should be taken care of as it affects the safety of my family. It affects any future owner as well, which now leaves me a car that is basically unsafe to sell leaving me in double jeopardy. After researching costs for this repair, it seems the average is $1500-$2000 which I cannot afford. I have offered to pay for parts and some labor but the Escalation Team (Clay) has offered zero in assistance. I leave this correspondence on record in case of an unfortunate event that could’ve been easily rectified and avoided. Thank you for allowing me to explain my situation. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was driving to target and from a stop I was 75% through the turn when a car ran the stop sign and hit my car straight on . The impact was supposed to deploy the airbags but was not deployed due to a malfunction, I was injured in this accident from my neck down my back . My injury claim is still open with the party at fault.
I have had 4 car crashed quit this vehicle and neither time have the airbags deploy and I have became injured from the car crashes in my airbags never deployed, I can't hit a car from the front I have been hit from the back and neither airbags have deployed even a passenger got in on the site and that are back did not deploy either. My vehicle is in motion every time that I crashed or was crashed,
To avoid a head on collision, I was forced off road. When I moved out of the way I immediately applied the breaks which then took some time to respond as if it was blocked or as if I didnt press the pedal. By the time I felt some sort of stopping tension I was put into a pole. Airbags did not deploy.
When you are driving or a passenger sits in the passenger seat of the car says airbag system malfunction I took it to the dealer and they told me it was the passenger seat occupancy sensor which is going to be $800 to fix this is a known problem by bmw that they are well aware of multiple owners are having the same problem this is not covered under the warranty in my vehicle is out of warranty
Fault in airbag on screen, comes on and off. Started around 61,513 miles. Exact message "fault in airbag, belt rensioner or belt-force limiter. Few days later, check engine comes on, along with high RPM's, while struggling to accelerate. 12/10/2018 engine is extremely loud and dropping off at dealer. Also back tail lights have moisture, back passenger was replaced a year ago. Driver side now needs replacing.
Questions about the 2014 BMW 328I airbags
Does the 2014 BMW 328I have airbags problems?
Owners have filed 15 complaints about the airbags of the 2014 BMW 328I, 10% of all its complaints.
At what mileage do 2014 BMW 328I airbags problems start?
The typical (median) mileage in owner complaints is 58,000 miles.
Was there a recall on the 2014 BMW 328I airbags?
Yes, 3 recalls: 25V871000, 24V527000, 24V288000. Check your VIN to see if your car still needs the free repair.
What year does the BMW 328I have bad airbags?
The BMW 328I model years with the most airbags complaints are 2007 (105 complaints), 2011 (91 complaints) and 2008 (83 complaints).
Other 2014 BMW 328I problems
Engine 58Electrical 52Brakes 21Fuel system 17Lights 11Transmission 9Acceleration 8Body 7Seat belts 6Steering 5Driver assistance 4Suspension 2Tires 2Visibility 2Locks 1Seats 1
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