The contact owns a 2014 BMW 328I. The contact stated that while driving, the steering wheel failed to turn in the intended direction. The contact stated that the vehicle was uncontrollable and the malfunction warning light was illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was towed to the dealer, where it was diagnosed with detached steering bolts. The contact was informed that the steering bolts needed to be replaced. The manufacturer was contacted and made aware of the failure. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 120,321.
The worst 2014 BMW 328I problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine58
- Electrical52
- Brakes21
- Fuel system17
- Airbags15
- Lights11
- Transmission9
- Acceleration8
- Body7
- Seat belts6
- Steering5
- Driver assistance4
- Suspension2
- Tires2
- Visibility2
- Locks1
- Seats1
Specific symptoms reported on the 2014 BMW 328I
Stalling 9Check engine light 8Engine failure 8Fuel pump 8Loss of power 8Overheating 7Won't start 7Brake failure 6Fire or smoke 6Adaptive cruise 5Door locks 5
Recalls 8
Air bags: side/window: head
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
- Risk
- An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 25V871000 · Recall details
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
- Remedy
- The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V527000 · Recall details
Air bags: side/window
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.
- Risk
- An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V288000 · Recall details
Exterior lighting
- What is wrong
- BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1‑800‑525‑7417 or by email at [email protected].
Recall number 15V520000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
- Risk
- If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 15V189000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V‑454.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 14V627000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1‑800‑525‑7417 or email BMW at [email protected].
Recall number 13V454000 · Recall details
See all 8 recalls for the 2014 BMW 328I
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to the federal safety agency identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (the federal safety agency Recall 13V‑454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
PE13030
Technical service bulletins for the 2014 BMW 328I 527
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Fuel tank limited warranty for leakage, due to defects in materials or workmanship, has been extended to...
- The basic conditions for initializing the power windows are not met.
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes...
- Exterior rear lights do not work.
- The 3G network in the US has been shut down
- For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the...
- After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or...
- According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle...
2014 BMW 328I crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| BMW 328 I 4 DR RWD | 5 | 4 | 5 | 5 |
| BMW 328 I Xdrive 4 DR AWD | 5 | 4 | 5 | 5 |
| BMW 328I Xdrive GT 5 HB AWD | 5 | 4 | 5 | 5 |
| BMW 328I Xdrive SW AWD | 5 | 4 | 5 | 5 |
2014 BMW 328I fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | RWD | 22-23 | 33-34 | 26-27 |
What 2014 BMW 328I owners say
Most recent owner complaints, unedited.
The contact owned a 2014 BMW 328I. The contact stated while the vehicle was parked, the vehicle stalled after overheating the previous day. The contact stated that an unknown warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed that the valvetronic system needed to be replaced; while the vehicle remained at the dealer awaiting repairs, the contact was notified that the vehicle had sustained thermal damage over the weekend, caught fire, and burned completely, leaving only the frame. The vehicle was unoccupied during the fire. A police and fire department report was filed. The manufacturer was notified of the failure. The contact was later notified that the VIN was included in the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The failure mileage approximately 100,000.
I was driving in the highway at 65MPH, I heard an audible tone. I looked at speedometer and had a message to to press unlock button to switch gears. Then my engine light came on and was steady. My car went into neutral while driving at 65 mph. Thank god I was able to pull to side. I tried to put back into drive or reverse and no response. It did allow me place in park. It would not start. I had it towed to a BMW service center and they said my engine failed internally.. while driving.
So, the N20 2.0L motors are known to have prematurely failing plastic chain guides and a weak hydraulic tensioner, leading to whine, rattles, and potential engine failure. BMW improved the issue in the 2015 or newer models which have more robust timing chain guides and Tensioners. The fix involves replacing the entire timing chain assembly (guides, chain, tensioner) with updated, more durable parts and cleaning the oil pump/pan of debris. Which the 2015 and newer models have this fix. 2014 and older models with the N20 suffer from failing parts due to a design flaw. Since the The BMW N20 engine (2012–early 2015 328i) does suffer from premature timing chain guide failure, leading to oil pump failure and catastrophic engine failure. There should be a recall with these older models. And there should be a fix for them. BMW design this motor and the only remedy the issue in the newer models 2015 or newer. So anyone that doesn't have a 2015. Their N20 is basically a ticking time bomb.
Vehicle is under Recall 24V‑608 for a fire risk. The vehicle has suffered the exact failure described (Overheating, Limp Mode, and Smoke/Thermal Event). Dealership (BMW of Pleasant Grove Utah) is refusing to replace the failed water pump, offering only a 'protective shield' which does not fix the current failure. This is a failure to provide a free and effective remedy for a known safety defect. A code was discovered when the senior advisor at this location ran the scanner, and displayed a "coolant pump switch-off due to locking" which the senior advisor tried to deflect as a physical object blocking the pump or some other mysterious issue. The issue was confirmed at a reputable maintenance shop earlier in the day before towing to BMW dealership. The senior advisor at BMW of Pleasant Grove is attempting to put me back in the road in a high safety risk vehicle.
The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in the federal safety agency Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.Â
Thermostat was a recall back then, brought it to the dealer they fixed it and now it has come back, i brought it to a mechanic to fix it, and it came back again one more time. thermostat is staying stuck open. safety recall with emissions
I went to Lakeland bmw, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.
The water pump is draining my battery, the bmw dealership said they fixed the recall but it has not been fixed. They told me I needed a new battery which was replaced & now it’s back at the shop for a dead battery again.
Mid-mounted Dash/Display Screen has Delaminated, rendering “rear backup camera display” unusable. Delaminating has progressed over time, rendering screen virtually unusable. Since the camera display is unusable, there is immediate danger that the driver might not see an object immediately behind the vehicle, such as a child, and back into/over, causing injury or death. Note: while watching a YouTube video of ANOTHER BMW vehicle, the same phenomenon, mid-mounted (a BMW i8) display delaminated, was shown, meaning this is NOT unique to my vehicle.
Compare the 2014 BMW 328I
328I vs Audi A4328I vs Mercedes-Benz C300328I vs Cadillac CTS328I vs Lincoln MKZ328I vs Lexus ES350328I vs Acura TLX
Other model years
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Questions about the 2014 BMW 328I
Is the 2014 BMW 328I reliable?
Owners have filed 152 complaints about the 2014 BMW 328I, close to a typical 328I model year.
What is the 2014 BMW 328I year score?
The 2014 BMW 328I scores 65 out of 100 (average). The score compares it with the other model years of the BMW 328I: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 BMW 328I?
Engine and cooling, with 58 complaints, typically around 87,000 miles. Next is electrical (52).
How many recalls does the 2014 BMW 328I have?
8 recalls, covering air bags, electrical system and exterior lighting.
Is the 2014 BMW 328I safe in a crash?
In government crash tests the 2014 BMW 328I scored 5 out of 5 stars overall, depending on body style and drivetrain (4 versions tested).
What year does the BMW 328I have bad engine?
The BMW 328I model years with the most engine complaints are 2011 (365 complaints), 2013 (134 complaints) and 2007 (100 complaints).
What gas mileage does the 2014 BMW 328I get?
Official estimates for the 2014 BMW 328I range from 26 to 27 mpg combined. The most efficient version (2.0L 4-cyl, RWD) gets 22-23 city and 33-34 highway.
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