The contact owned a 2013 BMW 328i. The contact stated that while driving through a drive-thru, smoke and flames emerged from underneath the hood. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The contact stated that the vehicle was purchased eight days prior to the failure. The contact researched and discovered an unrepaired recall associated with the VIN. The VIN was included in the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was deemed a total loss. The failure mileage was approximately 150,000.
The worst 2013 BMW 328I problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine134
- Electrical62
- Airbags39
- Brakes31
- Transmission23
- Fuel system20
- Seat belts10
- Body8
- Steering8
- Driver assistance7
- Acceleration6
- Lights6
- Seats5
- Suspension2
- Visibility2
- Wheels2
Specific symptoms reported on the 2013 BMW 328I
Fire or smoke 24Engine failure 17Stalling 14Check engine light 9Loss of power 8No deployment 7Brake failure 7Door locks 7Won't start 5
Recalls 5
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 20V017000 · Recall details
Exterior lighting
- What is wrong
- BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1‑800‑525‑7417 or by email at [email protected].
Recall number 15V520000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V‑454.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 14V627000 · Recall details
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
- What is wrong
- BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
- Risk
- A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1‑800‑525‑7417 or email BMW at [email protected].
Recall number 13V454000 · Recall details
See all 5 recalls for the 2013 BMW 328I
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to the federal safety agency identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (the federal safety agency Recall 13V‑454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
PE13030
Technical service bulletins for the 2013 BMW 328I 633
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The basic conditions for initializing the power windows are not met.
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
- After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes...
- Exterior rear lights do not work.
- The 3G network in the US has been shut down
- For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the...
- After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or...
- According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle...
- The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain...
2013 BMW 328I crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| BMW 328 I 4 DR RWD | 5 | 4 | 5 | 5 |
| BMW 328 I Xdrive 4 DR AWD | 5 | 4 | 5 | 5 |
| BMW 328 I 2 DR RWD | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 5 |
| BMW 328 I C RWD | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 5 |
| BMW 328 I Xdrive 2 DR AWD | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 5 |
2013 BMW 328I fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | RWD | 22-23 | 33 | 26 |
What 2013 BMW 328I owners say
Most recent owner complaints, unedited.
I was at the John Wayne Airport, going from the arrivals to departures. I had a lot of stop and go traffic, and when I was going down toward the bottom, my brakes failed. I kept pumping them to try and stop but they were not working. I saw an empty area where the car rental returns were and I was able to pull over and come to a stop. I was very lucky that there was a spot to pull over, I used the emergency brake as well when I finally came to a stop. I want the brake system to be looked into. After seeing the other complaints regarding the exact situation, I do not understand why this was not looked into before I got this car.
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The drivetrain and passenger’s side air bag warning lights were illuminated. The vehicle was driven to the shoulder of the road. The contact turned off and restarted the vehicle; however, the failure reoccurred. The contact stated that the vehicle failed to accelerate above 25 MPH and the vehicle was shaking erratically. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,775.
2013 BMW 328i, N20 engine. Timing chain guide assembly and oil pump drive chain failed catastrophically. Vehicle is available for inspection, however the authorized BMW dealership has already made clear they will accept no responsibility, and I would bear the expense of towing it two hours to their facility. The failure is a known issue with a class action case, but BMW took no responsibility, and falsified information stating the vehicle showed no signs of an issue when I brought my vehicle in for inspection. Eighteen months before failure, steam came from the engine compartment on a humid day, later connected to the water pump electrical connector recall. Following this, the vehicle ran consistently hotter than normal and lost noticeable power. Twelve months before failure, an intermittent oil pressure warning began triggering under load at highway speeds, particularly on inclines above 70mph. I brought the vehicle to Sandia BMW in Albuquerque, NM and reported all symptoms when I was contacted by them for the recall. The service advisor falsely claimed elevated operating temperature was optimal, suspected a faulty sensor, and returned the vehicle without offering further diagnosis or making me aware of the impending issue, all classic signs of the engine faults. Eight weeks later, the oil pressure light activated on a highway, followed immediately by a drivetrain malfunction warning, a violent grinding sound, and complete loss of power. The vehicle was towed and has not restarted since. I contacted BMW of North America's recall line. A case was opened and an advocate stated BMW would accept no responsibility because the class action was closed and I'mpast 70K miles. I raised the dealership's direct culpability. The advocate stated a dealership representative would contact me. No call was ever received. This failure is consistent with BMW Service Bulletin SI B11 03 17. A engine safety recall is warranted regardless of age to protect the public.
The contact owns a 2013 BMW 328I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a hole on top of the fuel tank. The contact was informed that the fuel tank needed to be replaced. In addition, the contact was informed that the failure was a known failure with the vehicle. The contact stated that the manufacturer had previously initiated an extended warranty coverage for similar vehicles; however, the repair was not covered under the Extended Warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,910.
The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact requested reimbursement for the cost of the repair that was performed prior to the safety recall, but the dealer informed the contact that the reimbursement claim was denied. The manufacturer was made aware of the failure, and the manufacturer also denied the reimbursement claim. The approximate failure mileage was 89,565.
See attached document for complaint. I am writing in reference to the recall on my 2013 BMW-328xi. The vin number is. The recall is for the water pump electrical connector. My water pump failed May 2024. I went to an independent repair service center that specializes in BMW repair, which in turn was the closest service center to where the vehicle broke down. I paid out of pocket for the repair. Now there is a recall on this part, I would appreciate reimbursement for the charges. I am enclosing a copy of the invoice.
Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many years. As soon as the malfuction occured\, the warning sign and lamp lights did flash on.
The contact owns a 2013 BMW 328I. The contact’s daughter stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer to have the water pump replaced. The contact was informed by the dealer after the repaired that the valve cover gasket had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.
See attached document for complaint.
Compare the 2013 BMW 328I
328I vs Audi A4328I vs Mercedes-Benz C300328I vs Cadillac CTS328I vs Lincoln MKZ328I vs Lexus ES350328I vs Acura TLX
Other model years
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Questions about the 2013 BMW 328I
Is the 2013 BMW 328I reliable?
Owners have filed 258 complaints about the 2013 BMW 328I, 1.7 times a typical 328I model year.
What is the 2013 BMW 328I year score?
The 2013 BMW 328I scores 52 out of 100 (below average). The score compares it with the other model years of the BMW 328I: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 BMW 328I?
Engine and cooling, with 134 complaints, typically around 82,000 miles. Next is electrical (62).
How many recalls does the 2013 BMW 328I have?
5 recalls, covering electrical system, air bags and exterior lighting.
Is the 2013 BMW 328I safe in a crash?
In government crash tests the 2013 BMW 328I scored 5 out of 5 stars overall, depending on body style and drivetrain (5 versions tested).
What year does the BMW 328I have bad engine?
The BMW 328I model years with the most engine complaints are 2011 (365 complaints), 2013 (134 complaints) and 2007 (100 complaints).
What gas mileage does the 2013 BMW 328I get?
Official estimates for the 2013 BMW 328I range from 26 mpg combined. The most efficient version (2.0L 4-cyl, RWD) gets 22-23 city and 33 highway.
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