2013 BMW 328I: fire, smoke or burning smell

Filed Nov 2, 2026 · Electrical, Engine · 150,000 miles · FL · fire

The contact owned a 2013 BMW 328i. The contact stated that while driving through a drive-thru, smoke and flames emerged from underneath the hood. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The contact stated that the vehicle was purchased eight days prior to the failure. The contact researched and discovered an unrepaired recall associated with the VIN. The VIN was included in the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was deemed a total loss. The failure mileage was approximately 150,000.

Filed Jul 23, 2025 · Engine · 123,000 miles · NM

The contact owns a 2013 BMW 328I. The contact’s daughter stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment. There was no warning light illuminated. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); and the vehicle was taken to the dealer to have the water pump replaced. The contact was informed by the dealer after the repaired that the valve cover gasket had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000.

Filed Mar 26, 2025 · Electrical, Engine · MA

I am submitting this complaint regarding a serious safety issue with my [Your BMW Model & Year]. My vehicle was recalled due to an issue with the engine coolant pump, which could lead to a short circuit and, in rare cases, a fire. •The recall was issued over a month ago, but BMW has not provided a solution or a repair date. •On March 26th, 2025, I visited an authorized BMW service center for an oil change and to address the recall, but they informed me that the necessary parts were not available and gave no timeline for the repair. •For the past three weeks, white smoke has been coming from the hood, and there is a noticeable burning smell. •I have a video documenting this issue. •My vehicle is in active use, and the problem is getting worse daily, increasing the risk of engine failure or fire. BMW’s delay in addressing this recall is putting my safety and the safety of others at risk. I request immediate action to ensure that BMW prioritizes this repair and prevents further damage to my vehicle. I would appreciate your urgent attention to this matter. Please let me know how I can proceed with this complaint. Best regards, Name: [XXX] Phone: [XXX] Vin Number : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 5, 2025 · Electrical, Engine · 206,000 miles · PA

The contact owns a 2013 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was smoke coming from under the hood into the cabin of the vehicle. The cause of the failure was not determined, and the vehicle was not repaired. The dealer and manufacturer were notified of the failure. The failure mileage was 206,000. VIN tool confirms parts not available.

Filed Jan 22, 2025 · Electrical, Engine · 170,000 miles · CA

The contact owns a 2013 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle was difficult to start. The contact stated while driving approximately 25-60 MPH, the engine overheated with smoke coming from the vehicle. The contact would pull over and allow the engine to cool down before resuming to drive. The contact depressed the accelerator pedal, but the vehicle failed to accelerate. The contact stated that the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with engine coolant pump failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available.

Filed Dec 30, 2024 · Engine · 150,000 miles · PA · fire

The contact owned a 2013 BMW 328I. The contact stated that upon parking the vehicle on the sidewalk in front of his driveway, it caught on fire. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was the front engine compartment. The fire department extinguished the fire. A police department report was filed. The vehicle was destroyed. There were no injuries. The contact also noted that no warning lights had been illuminated prior, and received notice of the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and believed the recall as probable cause for the failure. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

Filed Nov 5, 2024 · Electrical, Engine · 98,000 miles · FL

The contact owns a 2013 BMW 328i. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormal burning smell coming through the A/C vents. The check engine warning light was illuminated. The local was dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Filed Nov 4, 2024 · VA

Safety recall no fix. My car smokes and could catch on Fire. BMW refuses a loan vehicle until it can be fixed. They advise me to drive it and if catches fire call 911. This is unacceptable

Filed Oct 29, 2024 · Electrical, Engine · 106,000 miles · NY

The contact owns a 2013 BMW 328I. The contact stated while driving at various speeds for an extended period, the contact noticed that there was smoke coming from underneath the hood. Additionally, there was an abnormal odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine coolant pump had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall. The contact stated that the failure had been recurring while driving. An orange triangle warning light was illuminated. The contact later received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 106,000. VIN tool confirms parts not available.

Filed Oct 29, 2024 · Engine · 133,000 miles · FL · fire

The contact owned a 2013 BMW 328i. The contact stated while the vehicle was parked and unoccupied in a friend's driveway when a pop was heard and the contact noticed that the vehicle was on fire. The contact stated that the engine compartment was engulfed in flames. The contact stated that a police officer who was riding through the neighborhood stopped and attempted to extinguish the fire, however, they were unsuccessful. The local fire department arrived and extinguished the fire. No injuries and no medical treatment was provided. The fire caused damage to the friend's garage and the window above the garage. In addition, the friend's vehicle, which was parked in the driveway next to the contact's vehicle, was damaged on the driver's side front bumper and headlight and the driver's side front tire. The vehicle remained at the fire location. The vehicle was deemed as a total loss by the insurance company. In addition, the contact stated that the vehicle was just purchased a month ago. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 133,000.

Filed May 13, 2024 · Engine · 165,000 miles · NC

The contact owns a 2013 BMW 328I. The contact stated that upon the start of the vehicle, there was a white plume of smoke coming from the exhaust pipe. The "Drivetrain Malfunction Drive Moderately" message was displayed. The contact also stated that after driving for a while, there was white smoke coming from the engine department. A local dealer was called about the failure and the contact was informed that the failure might be related to the turbo lines, the oil lines, or the head gasket. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 165,000.

Filed Nov 3, 2023 · Engine · AZ · fire

The engine component caught fire spontaneously when car was pulled into a parking lot. There was no warning sign. It did not show any service required notice like it usually does on the dashboard for example if oil is low. There were no recalls pending on this vehicle. The fire was big enough that we had to call fire department to put out. It would have affected other vehicles if not put out. The vehicle was declared total loss after an inspection by insurance company. The car manufacturer (BMW) was contacted but not responded yet. It is available for detailed inquiry and inspection in a secure place.