The contact owned a 2013 BMW 328i. The contact stated that while driving through a drive-thru, smoke and flames emerged from underneath the hood. The fire department arrived on the scene and extinguished the fire. The vehicle was towed to a local tow yard. The contact stated that the vehicle was purchased eight days prior to the failure. The contact researched and discovered an unrepaired recall associated with the VIN. The VIN was included in the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was deemed a total loss. The failure mileage was approximately 150,000.
BMW 328I fire or smoke problems
157 of the 2,584 owner complaints about the BMW 328I describe fire, smoke or burning smell, most of them for the 2007 model year.
- owner complaints
- 157
- worst model year
- 2007
- typical repair cost reported
- $573
- typical mileage
- 108,000
By model year
Often reported together
Check engine light 22Overheating 19Stalling 5Engine failure 4Headlights 3Door locks 3Shudder 2Oil consumption 2
What owners say
VIN [XXX] 2011 BMW 328i 4dr. Disabled widow, and on [XXX] while driving with my 3 minor children in vehicle, vehicle attempted to stall/loss of complete electrical power, smoke from trunk/rear seat. After stopping, got the trunk opened and discovered that the Battery Safety Terminal (BST) box and Battery Distribution Box in my trunk was on fire. After researching, it came to my attention that this incident matches the federal safety agency Recall 13V‑044 (positive battery cable to fuse box stall/loss) and 2012 battery cable fire recall (1.3M BMW 5/6/3 series - BMW stated "can result in electrical malfunction, failure to start and, in some cases, to charring or fire") re-expanded 2019. Obviously, I contacted BMW, and to say I was surprised at the complete lack of support, respect and help with this incredibly important and serious matter, would be an understatement. BMW NA rep 'Eddie' closed my case on Oct 21 (after telling me 2 days, yet waiting over a week, mind you) citing salvage/total loss, absolutely refused inspection and then with attitude, REFUSES to give me a supervisors info, told me he’s not allowed to give me any info in order to speak to anyone higher up, that he can pass along my info and if they WANT to, then THEY can contact ME. TN Certificate of Title [XXX] issued 07-31-2026 shows CLEAN title Remarks: Actual Mileage only, no brand. IF the title is/was salvaged, it was absolutely not disclosed by private seller at sale [XXX], nor stated on my title. Retaining burnt BST box and battery distribution box. Safety fire with children. Request investigation. Absolutely disgusted with the behavior from the BMW rep, ‘Eddie’ 🙄 Just completely careless and not even acknowledging how terribly close this came to ENDING THE LIVES of my 3 children and I. This has completely traumatized my daughter, as she felt the heat through the right of the backseat. Literal nightmares for her and crying if I even mention the car now. Incredibly difficult. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
The contact owned a 2014 BMW 328I. The contact stated while the vehicle was parked, the vehicle stalled after overheating the previous day. The contact stated that an unknown warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed that the valvetronic system needed to be replaced; while the vehicle remained at the dealer awaiting repairs, the contact was notified that the vehicle had sustained thermal damage over the weekend, caught fire, and burned completely, leaving only the frame. The vehicle was unoccupied during the fire. A police and fire department report was filed. The manufacturer was notified of the failure. The contact was later notified that the VIN was included in the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The failure mileage approximately 100,000.
The contact owned a 2007 BMW 328i. The contact received notification of the federal safety agency Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that while driving approximately 60 MPH, there was whitish grey smoke coming from the vehicle. The vehicle was taken to the residence where it was parked, and there was smoke coming from under the hood. The contact pushed the vehicle away from the residence and from structures and became aware that there were heat bubbles on the hood of the vehicle and called 9-1-1. The Police and Fire Department arrived, and the firemen axed the hood and extinguished the fire under the hood. The fire department was able to extinguish the fire. The Police and Fire Department filed reports; however, the reports were not available. There were no injuries. The vehicle was towed to a tow lot. The manufacturer was not notified of the failure. The failure mileage was approximately 198,000.
Hello I contacted bmw about a recall on my vehicle and made an appointment the gentleman I spoke with at first did the whole recall appointment. He wasn’t there on the day of and the other technician refused to conduct the recall repair and very rudely said to me you either pay $500 for diagnosing or you come pick up your car now otherwise I will charge you $200 daily storage he said the car didn’t start I told him yes of course is due to that recall which caused a meltdown leading to smoke coming in from the vents cutting all power to car . This guy refused to understand the situation and was really rude he said I have til the end of today to pick up the car and he disregard my appointment and refuse to fix it. So I call my AAA tow truck to pick up my vehicle and the refused to release it so now my car isn’t getting fixed and it’s being hold hostage
The contact owns a 2015 BMW 328I. The contact stated that while driving at 40 MPH, the vehicle caught on fire. The fire originated in the engine compartment. There were no warning lights illuminated. The driver was able to extinguish the fire. The vehicle was towed to the residence and was then towed to an independent mechanic, but the vehicle was not diagnosed or repaired. The vehicle was towed to the local dealer, where it was diagnosed with an electrical short circuit in the front water pump connector. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was notified of the failure, and a claim was opened. The failure mileage was approximately 110,000.
I Was In My Vehicle Parked Up On January 1st 2026 And The Vehicle Caught On Fire While I Was Inside Of It,The Fire Started From The Right Side Of The Car And Flamed Up Everything,The Car Had A Check Engine Light On And A Lightning System Issue Was Popping Up On The Dash Right Before This Situation Accord I Did Research And Found That The Cause Of The Fire Is Related To the federal safety agency Recall 24V‑608 (Water Pump/Connector Fire Risk).
Engine lost all oil pressure, smoke came through vents with the smell of burnt oil. Engine stalled, intake camshaft no longer moves when the engine is trying to turn over. Vanos system failed.
On November 17, 2025, my 2015 BMW 328i (VIN: [XXX] ) caught fire while parked, locked, and turned off inside my enclosed residential garage in Irvine, California. The vehicle had been parked for approximately 90 minutes prior to the incident. No flammable materials were stored in or around the vehicle. Responding police and fire personnel identified the vehicle itself as the source of the fire, with ignition originating in the engine bay. The building’s fire sprinkler system activated, and residents were evacuated due to smoke and fire conditions. No injuries occurred, but the incident posed a serious risk to life and property due to the residential setting. The vehicle was a total loss. While the exact technical cause of ignition could not be determined at the scene, first responders confirmed that the fire originated within the vehicle’s engine compartment. BMW of North America was notified of the incident and represented that an inspection would be coordinated. I remained in contact with all involved parties and relied on BMW’s stated intent to contact the tow facility directly to arrange inspection. Despite this, BMW did not make contact with the tow company prior to the vehicle’s disposal. After the vehicle had already been sold by the tow yard, BMW indicated that coordination had not occurred and that inspection was no longer possible, resulting in loss of physical evidence. This complaint is submitted due to concern regarding a vehicle fire occurring while the vehicle was not in operation, inside a residential structure, and due to the manufacturer’s handling of the matter in a way that prevented timely inspection and meaningful safety review despite early notification and cooperation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: the federal safety agency Campaign Number: 17V676000 (Electrical System) and the federal safety agency Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.
Related recalls
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2009 328i and 328xi, 2009-2011 335d, 2008-2012 M3 Coupe and M3 Convertible, and 2008-2011 M3 Sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power.
- Risk
- A loss of electrical power can cause the vehicle to stall, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace and secure the positive battery cable connector, free of charge. The recall began August 14, 2019. Owners may contact BMW customer service at 1‑800‑525‑7417. Note: This recall is an expansion of a previous recall, number 18V‑314.
Recall number 19V472000 · Recall details
Electrical system: wiring
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
- Risk
- Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
- Remedy
- BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 17V676000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through June 2011; and 2009-2011 Z4 vehicles manufactured March 2009 through June 2011. In February 2013, BMW recalled 504,545 vehicles. In July 2013, BMW informed the agency that it was adding 1-Series, 3-Series, and Z4 vehicles, representing an additional 12,094 vehicles. The total number of vehicles being recalled is now 516,791. The connector for the positive battery cable connector and the corresponding terminal on the fuse box may degrade over time. Over time, the high current flow and heat from electrical resistance may lead to a breakage of the connection, and a loss of electrical power to the vehicle.
- Risk
- If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
- Remedy
- BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1‑800‑525‑7417 or email BMW at [email protected].
Recall number 13V044000 · Recall details
Questions about the BMW 328I fire or smoke
Which BMW 328I years have fire, smoke or burning smell problems?
The model years with the most reports are 2007 (29 complaints), 2011 (28 complaints) and 2013 (24 complaints).
How much does it cost to fix fire, smoke or burning smell on the BMW 328I?
Owners who mentioned a price put the repair at about $573 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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