The contact owned a 2014 BMW 328I. The contact stated while the vehicle was parked, the vehicle stalled after overheating the previous day. The contact stated that an unknown warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed that the valvetronic system needed to be replaced; while the vehicle remained at the dealer awaiting repairs, the contact was notified that the vehicle had sustained thermal damage over the weekend, caught fire, and burned completely, leaving only the frame. The vehicle was unoccupied during the fire. A police and fire department report was filed. The manufacturer was notified of the failure. The contact was later notified that the VIN was included in the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The failure mileage approximately 100,000.
2014 BMW 328I: fire, smoke or burning smell
6 of the 152 complaints about the 2014 BMW 328I describe fire, smoke or burning smell.
- owner complaints
- 6
- of this car's complaints
- 4%
- recalls
- 1
Fire, smoke or burning smell by model year
What owners say
The contact owns a 2014 BMW 328I. The contact stated that while his son was driving at an undisclosed speed, the engine overheated. An alarm sound was coming from the vehicle. An unknown warning light was illuminated, and there was smoke coming from under the hood. The contact's son was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was repaired. The mechanic called the BMW dealer to order the parts and asked if there was a recall for the water pump, and was informed that there was no recall for the water pump issued by BMW. Upon further investigation, the contact found a recall on the website issued by BMW for the water pump. The manufacturer was made aware of the failure and confirmed that there was a recall associated with the VIN. The manufacturer informed the contact that to receive a reimbursement, the contact needed to contact a local BMW dealer to verify that the recall repair was completed. The vehicle was taken to the dealer, and the contact was informed that the original water pump was needed to complete the inspection. The contact informed the dealer that he no longer had the original part. Several weeks later, the contact received notification of the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer denied the claim for reimbursement since the repair was not completed at a BMW dealer. The failure mileage was approximately 96,000.
The engine coolant pump is leaking and causing my car to smoke it’s been happening right before the recall was posted. I’m concerned my car will catch on fire and there is no remedy for the fix yet. And it’s almost a whole year later.
The contact owns a 2014 BMW 328I. The contact stated that while the vehicle was parked, there was smoke coming from under the hood and entering the vehicle through the A/C vents. The contact waited a while before driving to the residence. The contact was unaware of any warning lights being illuminated. The failure reoccurred while stopped at a traffic light with smoke coming from under the hood on the passenger’s side. The contact stated that the coolant level was low. The vehicle was driven to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2014 BMW 328I. The contact received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while driving at undisclosed speeds on two occasions, there was smoke coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
The contact owned a 2014 BMW 328i. The contact stated that while at a complete stop at the red traffic light, the contact noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled to the side of the road. A bystander advised the contact to exit the vehicle immediately. The contact and his best friend occupying the front passenger's side seat exited the vehicle. The contact stated that the hood immediately burst into flames. There was no injury sustained. The fire was extinguished by the fire department. The contact did not know whether the fire department filed a report and whether the police department filed a report. The contact stated that the vehicle burned to the ground from the front end of the vehicle to the rear seats. The vehicle was towed and totaled. The contact later received notification of the federal safety agency Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Service bulletins that may apply
- The electrical system of BMW vehicles has been subject to an ongoing development process over the last few...
- After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes...
- The 3G network in the US has been shut down
- The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain...
- The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule)...
- Bmw turbocord portable EV 120 v/240 v charger
- Eme ground connection monitoring faults
- Vehicle does not start battery totally discharged
Related recalls
Electrical system: wiring: connectors/plugs/receptacles
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
- Risk
- An electrical short increases the risk of a fire.
- Remedy
- Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V608000 · Recall details
Questions about the 2014 BMW 328I fire or smoke
Is fire, smoke or burning smell a common problem on the 2014 BMW 328I?
6 of 152 owner complaints about the 2014 BMW 328I (4%) mention fire, smoke or burning smell. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2014 BMW 328I?
There is 1 recall and 125 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 BMW 328I
Stalling 9Check engine light 8Engine failure 8Fuel pump 8Loss of power 8Overheating 7Won't start 7Brake failure 6Adaptive cruise 5Door locks 5
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