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2015 BMW 328I: doors won't lock, open or latch

5 of the 125 complaints about the 2015 BMW 328I describe doors won't lock, open or latch.

owner complaints
5
of this car's complaints
4%
recalls
0
Is there a fix? 4 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Oct 31, 2025 · Electrical, Wheels · CA

Tire Pressure Monitor failure intermittently reported while driving. The error lights up on the dashboard. Sometimes the TMP resets without my resetting the system. I took the car to the dealer and was told nothing is wrong with the system. The dealer told me to drive the car more frequently. This has happened over the last several years. Driver's door intermittently fails to lock and/or will not open (intermittently) using the interior door latch handle mechanism. The door will unlock using the electronic locking and unlocking switch/button located on the center of the dashboard. The problem would be exiting the vehicle in an emergency without electrical systems functioning. This has happened starting in the first year of purchase - 2017 continuing through 2025.

Filed Nov 13, 2021 · PA

Passenger side door lock stopped working at the mileage of 71,269. The door lock tab is in down position while door is unlocked. One can open the door while the car is unlocked. Security alarm does not get kicked in. I originally reported the problem of locks sticking when lock/unlock the car at the mileage of 45775 (under warranty). Dealer said that although they are sticking but still work. They are now charging $839 to have one replaced. My online research shows that this problem is very prevalent. It becomes a safety issue when one can break in the car without setting off alarm.

Filed Feb 25, 2021 · 38,000 miles · CA

There were multiple occasions (3 times last year and 2 this year) when driver side door latch failed to open the door. The immediate remedy is to unlock using the center console lock/unlock button. This is a dangerous situation esp. When a car gets in an accident or not reach button preventing safe escape. This has happened when car has parked and attempting to open door from latch. I ended up having the car fixed by dealer at steven creek bmw for $1200+ last week replacing cable/latch assembly. My 328i xdrive is barely 6 years old and feel that a mature platform should not prevent you from safely exiting your car.

Filed Jan 11, 2020 · 27,904 miles · SC

Driver's door and front passenger's door will not open with the interior door lever. This is an intermittent problem that can happen once a month or once a week. Lock knob on the door pops up and then back down when using the lever. The only way to unlock the door is to press the dash door lock button. This is extremely dangerous as all bmw's have an automatic battery disconnect in the event of an accident; therefore there would be no way to exit the vehicle! I spoke to the local bmw service agent and he said they knew of the problem but it was not covered by bmw. This should be a safety recall!!!!!

Filed Sep 23, 2019 · Body · 30,000 miles · MA

Intermittently it is not possible to open the doors from the inside of my vehicle using the door handle.. The door remains locked and will not open from the inside by pulling the door handle. The only known workaround is to find the "unlock all doors" button on the dashboard to unlock the doors and it's not clear that this is a viable solution for all cases. Here is a video of the issue: https://www.youtube.com/watch?v=v7_ubsgjtqq this is a widespread issue for the f30 generation of bmw passenger cars (2011'2019). What I 'm trying to understand is: how is something this critical to safety (being able to exit the vehicle, especially in an emergency) not subject to a recall or a at the very least a tsb? I was told that this repair for my vehicle which is just outside of the factory warranty would cost over $1000. See the following search results from google for an idea for how widespread this issue is: https://www.google.com/search?rlz=1c1ggrv_enus759us759&biw=1745&bih=807&sxsrf=acybgntjhyhicqsr6m1a49na0n40u5td0g%3a1569262080808&ei=aaqjxcxumir4sgx-p7_ybw&q=f30+door+won%27t+unlock+site%3af30.bimmerpost.com&oq=f30+door+won%27t+unlock+site%3af30.bimmerpost.com&gs_l=psy-ab.3...215545.216457..216631...0.3..0.92.611.7......0....1..gws-wiz.......0i71.d3heqy0q1_u&ved=0ahukewjf7ornxofkahukvkwkhf7td3sq4dudcas&uact=5

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2015 BMW 328I door locks

Is doors won't lock, open or latch a common problem on the 2015 BMW 328I?

5 of 125 owner complaints about the 2015 BMW 328I (4%) mention doors won't lock, open or latch. The model year with the most reports is 2007.

Is there a recall or service bulletin for this on the 2015 BMW 328I?

There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 BMW 328I

Check engine light 16Fire or smoke 15Overheating 6Fuel pump 5Stalling 5Sunroof shattered 5

All model years of the BMW 328I

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