The contact owns a 2023 BMW i7. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
The worst 2023 BMW I7 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance5
- Brakes4
- Electrical2
- Body1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance5
- Brakes4
- Electrical2
- Body1
- Transmission1
Recalls 11
Electronic stability control (ESC)
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls-Royce customer service at 1‑877‑877‑3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
Recall number 26V422000 · Recall details
Electrical system: propulsion system: traction motor: controller: software
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 25V395000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
- Risk
- Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
- Remedy
- Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 25V470000 · Recall details
Service brakes, hydraulic: power assist: electric: control module
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls Royce customer service at 1‑877‑877‑3735.
Recall number 24V104000 · Recall details
Electrical system: ADAS: driver monitoring: camera/sensor
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.
- Risk
- An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.
- Remedy
- Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V700000 · Recall details
Visibility/wiper
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles. The windshield wipers may fail during certain weather conditions.
- Risk
- Windshield wiper failure can reduce visibility, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V644000 · Recall details
Electrical system
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive and i7 xDrive60 vehicles equipped with an Interaction Bar. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.
- Remedy
- Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V479000 · Recall details
Seats
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 740i, 760i xDrive, and i7 xDrive60 vehicles. The front seat length adjustment system may not have been welded properly.
- Risk
- An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.
- Remedy
- Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V414000 · Recall details
Seats
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 760i xDrive and i7 xDrive60 vehicles equipped with the Executive Lounge Seating Package. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.
- Risk
- A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.
- Remedy
- Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V050000 · Recall details
Electrical system: propulsion system: traction battery thermal: management: software
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
- Risk
- An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 22V944000 · Recall details
Electrical system
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 BMW 740i, 760i xDrive, and i7 xDrive60 vehicles. The telematics control unit may not transmit the vehicle location information to emergency responders.
- Risk
- Emergency response may be delayed without the vehicle location information, increasing the risk of injury.
- Remedy
- Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 22V860000 · Recall details
Technical service bulletins for the 2023 BMW I7 85
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The air conditioning system does not properly cool the vehicle
- Cracking” noise might be heard when turning the steering wheel from lock to lock
- Situation
- When rolling forward or backwards with the steering at full lock (left or right) without the brake...
- The customer states there is a Drivetrain Malfunction message displayed in the instrument cluster
- There is coolant leaking from under the car Low heater output Possible Check Control message “Drive, you...
- A manufacturing defect in a bearing of the electronic drive unit could result in bearing damage
- A faulty electric auxiliary heater may have been installed in the certain vehicles
- The Combined Charging Unit (CCU) may not have been built to specifications.
- This is an informational bulletin regarding Plug & Charge function complaint diagnosis
What 2023 BMW I7 owners say
Most recent owner complaints, unedited.
The contact owns a 2023 BMW I7. The contact stated that while driving 50 MPH, the vehicle became inoperable. The contact engaged the parking brake to stop the vehicle. The contact received notification of the federal safety agency Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts for the recall repair would become available. The failure mileage was 4,700. Parts distribution disconnect.
I have contacted the BMW dealership in Henderson several times about the recall and they do not have a fix from the BMW. I contacted BMW about the issue and filed a complaint with them to offer a solution of replacing the vehicle or return the vehicle for a buyout. I reported the problem to BMW on May 20, 2024 and the manufacture is not informing me of any update or responding to my request. The BMW i7 is unsafe to drive and on three occasions I have almost been involved in an accident because the vehicle is taking longer to stop and I have to firmly press on the brakes in order to stop the car. I would like BMW to offer a solution to repurchase the vehicle as I have significant safety concerns driving the car. I have been in constant contact with Seema Kumar Executive Customer Care and Customer Relations and Services at BMW. She has been saying to me that she is waiting on a update from her team and every week there has been no update and I am still making payments on a car this has been defective for over 5 months with the brakes.
Brand new car bought in Nov 2023. On February 12, 2024, this Recall Campaign No. 24V‑104: Integrated Brake (IB) Module came out - albeit with no remedy. It is now Jun 22nd - 4 months later - and there is still no remedy. I am adversely affected in the following ways: - I have been unable to drive the defective vehicle for over 4 months now - I have been unable to purchase the vehicle out of the lease as they won't provide a payoff-quote with an open recall - I am unable to re-sell the vehicle with the open recall. 4 months is an unacceptable time to remedy (and it may be a lot longer, or never) - as by the time the recall came out, I had only owned the car for less than 3 months. As of today, I was unable to use the car for a longer time than I have been able to use it since leasing it brand new. Over the past 4 months, every time I attempted to have the recall addressed at a BMW dealership, I was repeatedly told there was no remedy available.
The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up. I got it towed to the dealership . I am told that the AC compressor failure to the high voltage battery system , shut down the system . Seems very dangerous to do that while I was driving on the highway !
I purchased a new BMW i7 xDrive60 at the end of December 2023. There have been numerous software issues since I purchased the vehicle. Yesterday while driving at low speed, a car in front of me at a stop light slammed on brakes. I attempted to depress the brake but it was too late. My car collided with the vehicle in front. I did not initially see the driver ahead of me stop as I was looking to the side for oncoming traffic. All of the ADAS systems are activated in my vehicle and set to the most sensitive settings including the autonomous emergency braking/FCW which is set to “Early” response. My vehicle provided no warning of the impending collision nor did it attempt to brake on its own. There is an issue with the AEB functionality in the i7 that needs to be investigated. In addition to this issue, there’s also a problem with the automatic brake hold function when the car stops. Due to poor programming, after bringing the car to a stop by using regenerative braking the car then rolls backward or forward (depending on the slope) before the auto hold function applies the brakes. This is unlike any other car with this function including other BMWs we have owned. It increases the likelihood of a collision as the car rolls after coming to a complete stop. I have driven another electric BMW and experienced this issue. It is also mentioned all over various BMW owner forums. My vehicle cost $137,000 and did not even alert of a forward collision or attempt to brake on its own as it is supposed to. Furthermore the car is also supposed to detect and record video of any accidents that occur but the car did not detect it was in an accident. BMW/the federal safety agency needs to investigate the i7 and other EVs BMW produces. There is no logical reason the car did not alert about an impending collision or attempt to brake on its own. I also learned my vehicle is subject to a recall related to the integrated brake booster. I’m unsure if this could have played a roll in the car not stopping.
The front doors release button are designed and placed on the car door which can open as soon as your knee unintentionally touches the button. This poses a risk of opening the doors while the car is in motion.
On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) . The car suddenly and very aggressively took off and accelerate on me while I was straightening the steering wheel to pull more forwards, heading another parked car in front it, head to head and pushed/ slid the parked car about 20 feet. I have no idea if any button was pushed or activated with my palm while steering to park. No signs or indicator or sensor warned before accident and nothing after accident.
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Questions about the 2023 BMW I7
Is the 2023 BMW I7 reliable?
Owners have filed 8 complaints about the 2023 BMW I7, close to a typical I7 model year.
What is the most common problem with the 2023 BMW I7?
Driver assistance and stability, with 5 complaints. Next is brakes (4).
How many recalls does the 2023 BMW I7 have?
11 recalls, covering electronic stability control (esc), electrical system and service brakes, hydraulic.
Was there a recall on the 2023 BMW I7 driver assistance?
Yes, 1 recall: 26V422000. Check your VIN to see if your car still needs the free repair.
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