Vanos bolts, engine and engine cooling, engine stall, coolant fuel pump
2011 BMW X5 engine complaints
Page 3 of 5: complaints 41 to 70 of 119, newest first, as owners wrote them.
The vehicle engine was internally knocking which one dealership told me to keep driving it and bring it back at my appointment a week later and another dealership avidsed me not to drive the car as they were having a global issue with these engines and the engine could seize up... If I were on the highway or roadway and the engine seized up it could have caused a serious accident.
Tl* the contact owns a 2011 bmw x5. The contact received notification of the federal safety agency campaign number: 18v336000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bmw seattle at (206) 829-5004 (located at 1002 airport way s, seattle, wa 98134) and was informed that the part was not available. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available.
'takata recall' when the heat or AC is on air from vent start to burn my eyes. Whenever I'm in my vehicle I leave out feeling sleepy. Cabin filter has been changed as well as others problem continues. Also the leather on the dash board is pulling away from the vent. Plastic wood trim cracks over time leaving the vehicle looking cheaply built
I was told I have issues with the nox sensor and scr catalyst. I have also been preovusly told that the entire diesel emissions system was faulty and it would cost me $6000 to repair. Because I have 155k miles on the car nothing falls under warranty. Bmw is also unsure that the oxygen sensor is really the problem so it will cost me $1000 to replace that and hope it works. The issue now is my car is giving me a message "incorrect diesel fluid" even though there is correct fluid in (since the dealer is the only one who has ever put any in there) and is at the full level. The sensor is now saying I only have 60 miles to drive it before it won't start again. What I am most disturbed about is that there is information that there was a recall on this exact issue but because I can't find a recall number they will not honor it and will not fix my car. Http://www.autonews.com/article/20120504/retail05/120509927/bmw-will-recall-diesel-models-to-fix-emissions-glitch I have been with bmw for a number of years and my family has purchased quite a few. As a result of this, I have now had to purchase another car (a nissan) and had to take an uber to the lot to pick it up since my car may not even make it to the lot and back.
Tl* the contact owns a 2011 bmw x5. The contact heard an abnormal noise and noticed smoke coming through the vents inside the vehicle. The contact also smelled a strong burning odor. The vehicle was included in the federal safety agency campaign number: 18v336000 (engine and engine cooling), but the contact was not notified. While driving, the idler pulley bolt fractured. The vehicle was not included in the federal safety agency campaign numbers: 18v248000 (engine and engine cooling) and 17v683000 (engine and engine cooling). The vehicle was unable to be driven due to the failures. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failures. The failure mileage was not available.
Dtc p21a8: fault for level sensors in passive scr tank (replace passive tank and evaluator). Similar to previous recall fault for the active scr tank.
Tl* the contact owns a 2011 bmw x5. While driving 65 MPH, the engine shut off. The vehicle was able to coast to an off ramp and a parking lot. There were no warning indicators illuminated prior to the engine shutting off. The vehicle was towed to bmw of darien (140 ledge rd, darien, ct 06820, (203) 656-1804) for diagnostic testing. The vehicle was not repaired. The manufacturer was not contacted. The VIN was unknown. The failure mileage was 80,000.
Replacing the leaking turbo oil drain block and faulty valve seals which causes oil to drain and the vehicle to smoke and burn so you have to add at least 1/2 quart of oil within 2 weeks time while driving and check engine light comes on
While driving on highway, the engine overheated, loss of power, stop driving message appeared on dashboard. Car towed to dealership, diagnosed issue due to water pump failure.
Tl* the contact owns a 2011 bmw x5. While driving various speeds, the vehicle went into limp mode due to a failure with the auxiliary water pump. The failure caused the engine to overheat and prevented the vehicle from accelerating past 35 MPH. The dealer (germain bmw of naples, 11286 tamiami trail n, naples, fl 34110, (239) 302-3837) initially diagnosed and replaced the radiator, reservoir tank, reservoir cap, and thermostat; however, the failure recurred. The contact noticed that an unknown manufacturer recall campaign was issued. The dealer and manufacturer indicated that the vehicle was excluded and that the auxiliary water pump needed to be replaced, which was not correctly diagnosed when the failure first occurred. The vehicle was to be repaired by the dealer. The failure mileage was not available.
Auxiliary water pump failed which caused engine overheating. When I called bmw us and my local bmw dealer - bmw of alexandria, va I was denied for repairs, despite there was a recall for my particular car and model. According to my car repair history that recall was never performed.
Belt tentioner had to replace. It's recalled on the diesal bmw x5 2011 but not the gas one.
This vehicle has numerous complaints about the vanos system. As I was driving on the highway with full traffic, my engine failed at 70 MPH causing to me almost get killed in traffic as I fought my way the the shoulder. The car would not start, I took the car to the dealer and it seems that the vanos bolt backed out of the camshaft and caused catastrophic damage to the engine. I went to my warranty and they would not cover the damage due to it being the bolt that backed out. As they do not cover bolts. Now I am paying for a car that I cant drive and is currently sitting at bmw of mt. Laurel in new jersey with an 18k bill. This can happen to alot of people in these vehicles. That vanos unit is dangerous and should be recalled again with the correct bolts reinforced.
Tl* the contact owns a 2011 bmw x5. While driving in reverse, the steering wheel became hard to turn. The contact inspected the vehicle and found that the power steering pump bolt on the pulley failed, which caused the steering wheel to seize and the alternator belt not to function. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number: 12v550000 (steering, engine and engine cooling). The vehicle was not repaired. The failure mileage was 120,000.
Driving down street steering wheel locked up ,car shut down,had it towed to bmw,they said engine,powertrain failed,warranty people refuse to pay to have fixed
Tl* the contact owns a 2011 bmw x5. While operating the vehicle, the temperature gauge indicated that the engine had overheated. Upon inspection, it was discovered that hot water had leaked from the engine area. The vehicle was towed to the local dealer (united bmw, 11458 alpharetta hwy, roswell ga) where it was diagnosed that the water pump and thermostat had failed and needed to be replaced. The vehicle was repaired, but while leaving the dealer, the vehicle began to violently shake and rattle. The vehicle was towed back to the dealer where it was diagnosed that the drive shaft and transfer case failed. The vehicle was not repaired and the manufacturer was not notified of the failures. The failure mileage was 86,000.
Tl* the contact owns a 2011 bmw x5. While driving 35 MPH, the contact smelled a burning odor from the air conditioning vents, and the vehicle stalled and could not be restarted. There were no warning indicators illuminated before the failure. The vehicle was towed to the dealer (bmw of tulsa, 9702 s memorial dr, tulsa, ok 74133), but the cause of the failure could not be diagnosed. The contact was informed that the manufacturer was willing to pay half for a replacement engine. The vehicle was not repaired. The manufacturer was notified and confirmed with the contact that they would pay half of the cost for a replacement engine. The manufacturer opened a case. The failure mileage was 69,000.
Intake and exhaust valve seals went bad. Which this is a known problem for n63 engines. Bmw has a bulletin for it, but the extended warranty will not honor that because it's a known problem. And bmw won't honor it cause they won't do a recall on it either. When this happens, it consumes oil and you have blue smoke going out your tailpipe. I've been going back and forth with extended warranty, bmw dealer, and bmw corporation. They want me to pay over $9000 to fix this, cause you have to pull the motor out. And this gonna get worse if you gonna keep driving it
Valve seals problems in 90 % of x5 from 2010 to 2013, I bought mines from the dealer with this problem... They told me at the dealer nothing was wrong.... I am very upset about this.
Since the n63 engine technical update (aka n63 customer care package) was performed on our 2011 x5, we noticed an increase in engine oil consumption evidenced by the onboard system alerting us to low engine oil condition requiring adding engine oil. In addition to this symptom the onboard system is alerting low coolant fluid and requiring coolant fluid top off. Prior to this n63 technical update performed on our x5, the vehicle did not require engine oil or coolant fluid top off as it does now and went even as far as between maintenance cycle without requiring oil or coolant top off. We have communicated this peculiar level of consumption on a number of occasions to the service advisor at the onset of the symptom and while during the warranty coverage period and we were told that this consumption by the n63 engine is normal and is to be expected and to top it off when low and as required. As such in its current state we are not confident with driving our x5 on long distance like a road trip from la to sf which we have enjoyed - the n63 is extremely needy for fluids between relatively short mileage intervals.
Tl* the contact owns a 2011 bmw x5. Upon starting the vehicle and while driving, the low coolant level warning indicator illuminated. The contact added coolant to the vehicle, but the warning indicator remained illuminated. The vehicle was taken to santa monica bmw (1127 santa monica blvd, santa monica, ca 90401 (310) 829-3535) where it was diagnosed that the oil filter housing gasket needed replacement and the coolant was contaminated due to fractured coolant and oil lines. The vehicle was repaired. The manufacturer was made of the failure and stated that the warranty was expired. No further assistance could be offered. The contact spoke with the manufacturer and the dealer and a reduced repair price was agreed upon. The contact also spoke with several unknown bmw dealers who informed him that many other vehicle owners had the same failure and it was a design flaw in the vehicle. The failure mileage was approximately 45,500.
Tl* takata recall. The contact owns a 2011 bmw x5. The contact received notification of the federal safety agency campaign numbers: 14v176000(engine and engine cooling), 16v071000 (air bags), 16v364000 (air bags), and 16v746000 (fuel system, gasoline). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The rick hendricks bmw dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 16v364000 (air bags). Parts distribution disconnect for the federal safety agency campaign numbers: 14v176000 (service brakes, hydraulic), 16v071000 (air bags), and 16v746000 (fuel system, gasoline).
Purchace car from darcars kia with 50299 32,747,85 on about 12/08/2015.july 15th car run hot housing unit had to be replace coolant pump,asa-bolt,thermostat,coolant,ep battery 92ah cost $ 2550.48. At bmw of silver spring 3211 automobile blvd.silver spring,md 20904. Car would not starter on may 20th 2017 had a car tow to bmw of silver spring,md thursday night was told monday that tech ran diagonostict scan and found faults stored for stater tech recommendend replacing starter $1400 I decline had truck towed to rossi's automotive 903 selim rd. Silver spring,md 20910 where the car is now waiting to be towed back to bmw of silver spring. Been without my vehicle since may 20th ,2017. Had driven my car a full year .still paying geico and navy federal credit union $32,747.85
Tl* the contact owns a 2011 bmw x5. On several occasions, while driving and idling, the contact heard an abnormal noise coming from the engine. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the engine belt tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 65,000.
Tl* the contact owns a 2011 bmw x5. The contact stated that the vehicle stalled while driving at an unknown speed. The vehicle was towed to an independent mechanic who diagnosed that the engine pulley serpentine belt needed to be replaced. The vehicle was not repaired. The contact also received notification of the federal safety agency campaign numbers: 16v071000 (air bags) and 16v364000 (air bags) however, the parts for the repairs were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure related to the recalls. The manufacturer was not made aware of the failure. The failure mileage was 160,000. Parts distribution disconnect.
When driving down the road, I heard a loud fan noise coming from the engine. I did a quick systems check to see if all systems were ok- they were. About 1/10 of a mile later, my car indicated that it was overheating and that I had reduced power. I couldn't drive over 35 miles per hour. Within the next 45 seconds, as I'm getting onto an interstate, my engine shuts off completely and I lose all power. I never had any warning and there is no way to tell engine temperature on this car. After having my vehicle towed and diagnosed by a certified dealer, I was told that the thermostat, water pump and expansion tank all needed to be replaced. I was informed that one of these items failed and caused the other two to break with extended use. This cost me $1990. There was no way I could have prevented this from happening. I've always had my car serviced at the recommended intervals.
Tl* the contact owns a 2011 bmw x5. While driving approximately 7 MPH, a loud noise was heard from the engine compartment and the steering wheel lost power without warning. The vehicle was taken to an independent mechanic who diagnosed and replaced the belt bolt. The failure recurred after six months. The manufacturer was made aware of the failure and referred the contact to a dealer. The dealer stated that a recall repair was already perfomed and could not be repeated. The vehicle was not repaired. The recall details were not provided. The failure mileage was approximately 56,000.
January 13, 2017, I was driving my 2011 bmw x5, with approximately 77,000 miles, on a two-lane road and I accelerated to pass a truck. While going approximately 45 MPH my x5 unexpectedly and without any warning shifted into neutral. The engine would only rev when I pushed on the accelerator pedal. This was without any check engine light or noise indicating catastrophic mechanical failure. Thankfully, I had enough speed to complete my pass before the oncoming traffic reached me and we avoided a potentially disastrous collision. I coasted to the shoulder of the road hoping to be able to shift back into drive. Movement of the shifter did nothing and the engine continued to run at idle speed. When I tried to restart the x5, nothing would happen. All the lights on the dashboard were still working and there were no signs of any warning indicators. The towne bmw service representative told me that I would need a new engine at an estimated cost of $20,000. The vehicle had an estimated trade-in value $14,000! This outcome is after I properly maintained the vehicle for 6 years, having all oil changes done within the manufactures suggested service intervals. And spent over $6,000 with the service department. Most recent oil change was done at on november 15, 2016. I even had the oil filter housing gaskets replaced at a cost of $572 based on the technician's recommendation. It is unfathomable to me and other pro mechanics to understand what would have caused such a catastrophic failure. Dealer called feb. 9, 2017, almost one month after my trouble began, to explain that the #6 cam shaft bearing failed and seized onto the connecting rod. I asked what would cause such a failure and they said it was probably due to lack of oil or dirt in the oil. Neither could explain how this could happen with routine oil changes and most recent being only two months prior.
My 2011 bmw x5 3.0 sav was exhibiting rough starts on ignition and it stalled after a while and wouldn't start back up again. We had it towed to the dealership the first time and the vanos system was replaced( recall extended warranty). The next time it stalled and wouldn't start back up we were advised it was the starter so we had that replaced( $1163.36) along with the battery( $ 260) and then the driver side window wouldn't go down and the dash board lighting went out and the alarm wouldn't engage, the dealer advised us that it was a footwell module problem covered under extended warranty until 125,000 miles. All in all the car is rigged with problems. I have decided to look up all the federal safety agency recalls and have them done before anything else breaksdown. The federal safety agency has the vehicle down for both front driver and passenger air bags and also the in-tank fuel pump in addition to all the ones I mentioned above.
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