2014 BMW X5: doors won't lock, open or latch

Filed Sep 14, 2017 · Body · 48,500 miles · NY

At 48,500 miles I had a passenger door not closed light come on. I have the optional soft closed doors. I made an appointment but was not able to get in right away due to scheduling issues as the nearest dealer is 60+ miles away. By the time I got the car to the dealer it had 50,015 miles. I was told by the dealer that bmw was very strict about the mileage warranty and would not fix it despite the fact I called to make the appointment the week prior "while still below 50,000 miles". I was told I should have flat-bedded it in and I would have stayed below 50000 miles and it would have been covered. This seemed a ridiclous to me. The estimated cost with diagnosis was $1,100 aprox. For what appeared to be a door latch sensor malfunction. At 52, 500 miles the driver door is now having the same problem and is at the dealership. I know bmw has had other issues with their soft close doors and want to add my issues. My vehicle is a 2014 x5 35i xdrive. Order of events, 5-17 48,500 aprx. First issue with passenger door (intermittent then continous) scheduled appt 6-6-17 vehicle had 50015 miles. 8-17 driver side door light (intermittent at first then continuous) in dealer 9 -10-17 for repair. I did contact bmw about issue and they are looking into offering me "goodwill" service!!

Filed Jun 22, 2015 · 8,800 miles · TX

As I was driving on the highway at 70 MPH, my locked passenger side door came unlatched. I heard the wind from the outside and the alert came on, that's how I knew it came open. I had already been driving for an hour, so I know it had been closed. Three days later, my locked rear passenger door did the same thing. I had been driving for ten minutes that time and I was going 30 MPH. Both times, the door lock remained in the down position. This greatly concerns me as a safety issue. Updated 09/14/15*lj updated 10/26/2017

Filed Nov 3, 2014 · Body · 5,500 miles · FL

Doors open by themselves, when locked, while driving the vehicle at various speeds. This has been happening for no apparent reason. (this vehicle has soft-close doors, comfort access option) first incident was on 6 sept. 2014 at 6:35 am. I made a right turn and began to merge onto a dark highway and was startled when the lights turned on inside the cabin, a warning light/door open indicator illuminated in the dash and I heard air rushing through my driver's door. It had popped open and was ajar and the door lock was still down. I was driving about 35-40 MPH beginning the acceleration to the speed limit of 55. (it was early morning, dark, and to suddenly have the lights come on and warning indicators illuminate was very scary) I wasn't able to safely pull over due to other cars around me and I couldn't pull the door completely closed by pulling on it. I had to hold the door with my hand until there were no other cars around. Then, while driving, I had to open the door quickly and slam it shut. I wasn't able to keep the vehicle completely steady in the lane when doing so. This could easily have caused a crash. I was positive the door was closed completely when I left the house, soft close doors always close completely, no door open indicators were lit, and my vehicle won't let you drive away if a door is open. I was on the road about 30-40 minutes or so when the incident occurred. The exact thing happened again, 2 weeks later, when I made a left turn into the driveway where I work, turned right and pulled into a parking space. While I was pulling in, the passenger front door popped open exactly like the first incident. We brought it into bmw on 7 oct., there is tsb with the "fix", they had our car for 5 days. Replaced bowden cables and put in a modified part. On 2 november it happened again to the left rear door. I took pictures and a video. It's going back to bmw 4 nov.

Filed Sep 2, 2014 · Body · 700 miles · CA

The doors on my brand new x5 open slightly and become ajar while driving. When this happens, there is a 'thunk' sound and I can hear air noise due to the small gap. This happened on 7/26/14 to the rear passenger side door. Bmw north america worked on the vehicle for several days replacing the rear door latch mechanisms and adjusting the two front door mechanisms. The problem was not corrected, on 8/23/14 the driver's door also became ajar while I was driving. When it happens it is somewhat startling due to the sudden 'thunk', particularly when it's the driver's door. On both occasions, when the incident happens, the dashboard lights up indicating that a door is not correctly closed. The doors are locked when this happens. The vehicle is equipped with soft-close doors. Noboby was touching the doors when the problem occurred...updated 10/01/14 *bf updated 02/27/2015 *js......updated 12/15/15 *bf updated 06/16/2017

Filed Aug 21, 2014 · Locks · 14,500 miles · CA

Tl* the contact owns a 2014 bmw x5. The contact stated that while driving at various speeds, the front driver and rear driver side doors opened independently. The vehicle was taken to the dealer for a diagnostic testing and the door latches were replaced. The contact also stated that the infotainment screen malfunctioned and was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 14,500.

Filed Jul 13, 2014 · Body · 1,000 miles · CO

This happened to me while driving a brand new 2014 bmw x5 on 3 separate occasions (different days) the drivers door and the left rear passenger door both opened while driving. The door will open to the point that I can hear the wind coming through the door. I get a sign on the dash board that the door is open, interior lights goes on, however, without the audible sound to warn that a door is open. If I try to pull on the door to close it, it will not close unless I completely open the door and slam it shut. If I try to push the door to open it without pulling the handle it would not open either. I took my car to my local bmw local dealership after the second time it happened and they took it in to check: the electrical wiring on the doors, the locks and finally reprogrammed the car. Three days later the same issue happened on the driver passenger door while I was driving and as I was turning. I felt the door moving as it opened, got the visible display that the door opened however without the audible alarm again. The door locks I have the automatic suction door shutting system and the door locks automatically engage as soon as I drive off.