The contact owned a 2015 BMW X5. The contact stated that while driving 60 MPH, the contact became aware of sparks outside the driver's and passenger's side of the vehicle. The contact became aware that there were flames coming from under the hood. The contact stated that the fire had started in the engine compartment. The message "Add Coolant" was displayed, and there was an abnormal odor while the vehicle was on fire. The contact immediately exited the vehicle. The Fire Department responded to the scene and extinguished the fire. A fire report was filed. The vehicle was completely burned and was towed to a tow yard, where it was deemed a total loss by the insurance company. The vehicle was previously repaired under the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). Additionally, the EGR cooler and the diesel particulate sensor were replaced under warranty; however, the repairs failed to fix the vehicle. The manufacturer, BMW, was notified of the failure. The failure mileage was approximately 160,000.
2015 BMW X5 fuel system problems
50 complaints (33% of all complaints for this car). Typical mileage when it fails: 86,000.
- owner complaints
- 50
- of this car's complaints
- 33%
- typical mileage
- 86,000
- crashes
- 0
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
BMW X5 fuel system problems in other years
Specific symptoms reported on the 2015 BMW X5 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, diesel
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
- Risk
- A melting intake manifold increases the risk of a fire.
- Remedy
- Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V‑755. Vehicles previously recalled under 18V‑755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 21V907000 · Recall details
Fuel system, diesel: delivery: fuel pump
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 21V586000 · Recall details
Related investigations
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, the federal safety agency determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow the federal safety agency to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.the federal safety agency.dot.gov/owners/Searchreference using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337
EA23001
What 2015 BMW X5 owners say
Most recent owner complaints, unedited.
The HPFP failed and left my child and me dead in the water, stalled in the middle lane of a 50mph street for a half hour, nearly getting hit several times (two other vehicles crashed behind us trying to avoid us). Eventually a Sheriff helped us get the vehicle out of the road and into a nearby parking lot to wait for the tow truck. After we got to the parking lot, the Sheriff got another radio call and left without taking information or referring to a report or report number. This part has an open recall 21V‑586, but both the local BMW dealership and BMW NA refuse to repair my vehicle (withou paying $18k), saying my VIN is not a part of the recall, despite my vehicle being the same engine within the production time, and my problem being exactly what was described in the recall. The pump failure has been confirmed by a crank-no-start condition, error code for low fuel rail pressure, and finding metal shavings in the fuel metering valve on the fuel pump. I am seeking assistance to be included in the recall that already exists and am frustrated to have been turned away when my vehicle meets all the criteria listed on the recall document. All of my correspondence with BMW was by telephone, so I do not have emails to attach below.
My high pressure fuel pump failed. There is a recall affecting these [XXX] ) but apparently my car even though its the same year and model, did not 'qualify'. Its exactly whats listed in the recall and its having exactly the same fault. Im facing an extremely high repair bill because its not a part of the recall.....for whatever reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Check engine light: FC 24BF00 - zero-quantity adaptation injector cylinder 2: permitted filtered actuation duration correction too high These are the same issues the 2016 MY cars experience and was given a warranty extension
The contact owns a 2015 BMW X5. While the contact's father was driving at an undisclosed speed, the drive train error warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The contact stated that two days later, the failure reoccurred. The contact stated that while the contact's father was driving at an undisclosed speed, the drive train warning light illuminated, and the vehicle lost motive power. The contact stated that the gear shifter failed to function as intended, the gear shifter did not shift to neutral or drive. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the complete fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not associated with any unknown recall repairs; however, the contact was informed that the VIN was associated with warranty coverage for the fuel pump only. The contact was advised to contact the federal safety agency Hotline and report the failure. The failure mileage was approximately 188,000.
The contact owns a 2015 BMW X5. The contact stated that while driving at various speeds, a low coolant message was displayed on the instrument panel. The vehicle was initially taken to an independent mechanic where the water pump was replaced; however, the failure persisted. The vehicle was then taken to a dealer where it was recommended that the head gasket be replaced; however, the dealer could not guarantee that the repair would fix the vehicle. The vehicle was taken back to the independent mechanic where another diagnostic test was performed. The mechanic discovered a coolant leak inside the EGR module and linked the failure to the federal safety agency Campaign Number: 21V907000 (Fuel System, Diesel). The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.
Vehicle stalled in the middle of the road when in drive mode displaying "Drivetrain Malfunction". Couldn't start the engine or shift the gear. Vehicle was at the dealership one week before the incident for 'Drivetrain Malfunction'. Fixed bad fuel injector and was tested. My safety and safety of others was at risk if it had happened at higher speed. Suspecting fuel pump failure. Vehicle is with the dealer and the component should be available for inspection.
My wife was driving with my kids on the highway here in San Diego. When the vehicle stalled and luckily she was near the shoulder and was able to pull over. We took it to the shop and they stated it was a fuel pump failure. I have never had a car do this it was crazy dangerous for my kids and my wife. I have read so many complaints on this and yet bmw will take no fault for this. Then they want to give me a repair bill of 17k because when these fuel pumps fail they destroy the whole fuel system that touches diesel needs to repaired. I am so upset this is crazy that’s this legal to produce a car like this and there is not a class action lawsuit.
Common issues of Injectors: 2A6800 - Smoothness controller cylinder 1: correction amount outside the allowable range DDE later threw code for cylinder 2 as well so the dealership did both injectors. 24BF00 - Zero quantity adaptation injector cylinder 2: permissible filtered control duration too high
High-pressure fuel pump failed, sending metal shards throughout the entire fuel system. vehicle has 133,000 miles
Questions about the 2015 BMW X5 fuel system
Does the 2015 BMW X5 have fuel system problems?
Owners have filed 50 complaints about the fuel system of the 2015 BMW X5, 33% of all its complaints.
At what mileage do 2015 BMW X5 fuel system problems start?
The typical (median) mileage in owner complaints is 86,000 miles.
Was there a recall on the 2015 BMW X5 fuel system?
Yes, 2 recalls: 21V907000, 21V586000. Check your VIN to see if your car still needs the free repair.
What year does the BMW X5 have the most fuel system problems?
The BMW X5 model years with the most fuel system complaints are 2015 (50 complaints), 2011 (45 complaints) and 2009 (42 complaints).
Other 2015 BMW X5 problems
Engine 51Airbags 14Transmission 14Electrical 13Steering 7Body 6Seat belts 6Suspension 5Driver assistance 4Brakes 3Lights 3Seats 2Visibility 2Acceleration 1Wheels 1
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