While driving home vehicle began to smoke. Pulled over thinking it may be overheating, not realizing it was smoke. No warnings or messages were displayed. Parked, turned off ignition and called husband from vehicle. When smoke became overwhelming I got out of vehicle. Noticed sparks dripping from under vehicle. Called 911 as sparks became a fire. Entire engine was engulfed in flames as fire department arrived. Police arrived on scene and vehicle was towed and inspected the following day by Geico who declared vehicle a total loss.
2020 BMW X5: engine overheating
11 of the 114 complaints about the 2020 BMW X5 describe engine overheating.
- owner complaints
- 11
- of this car's complaints
- 10%
- typical mileage
- 70,000
- recalls
- 1
Engine overheating by model year
What owners say
The contact owns a 2020 BMW X5. The contact stated that the vehicle was taken to a dealer for routine maintenance and it was discovered that there was a coolant leak and that there was a failure with the front differential failure, and that the A/C unit was leaking. The leaking valve was replaced but the differential was not repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was 70,000.
I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.
The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 80,000.
The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.
The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 35,000.
The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The message "System Overheating - Restarting Engine Possible After Cooling" was displayed. The contact called AAA, who attempted to start the vehicle and shift to neutral(N), but the vehicle failed to respond as needed. The vehicle was towed to the residence with a special tow truck. The vehicle was able to be jumpstarted by AAA the following day. The vehicle was then driven to the dealer, where it was parked and turned off. The contact stated that the failure recurred at the dealer. The dealer diagnosed the vehicle and determined that the starter had failed and needed to be replaced. The contact became aware of the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), which the contact linked to the failure; however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.
The contact owns a 2020 BMW X5. The contact stated that while starting the vehicle there was a grinding sound coming from the engine compartment. While driving approximately 45 MPH, the message that the engine was overheating was displayed on the instrument panel. The contact pulled over to the side of the road and turned off the vehicle and waited for the engine to cool down. The vehicle failed to restart after the engine cooled down. The vehicle was towed to the dealer who diagnosed that the starter had failed and needed to be replaced. The dealer informed the contact of the federal safety agency Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case for the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 44,000.
The contact owns a 2020 BMW X5. The contact stated while driving at an undisclosed speed, the contact became aware that the engine was overheating. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the starter had failed and caused the battery to fail. The contact was informed that the starter and battery needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 64,671.
Starter malfunction caused engine to shut down in the middle . Message on screen indicated that the engine overheated and shut down was to prevent further damage. Drivetrain messages also appeared indicating that vehicle was ok to drive, but unfortunately wouldn't start/drive. Wouldn't shift to Neutral for towing. BMW dealer inspected vehicle, then replaced batteries and faulty starter. Event happened PRIOR to receiving notice re safety recall campaign no. 24V‑576 for the engine starter remedy. Event happened without warning and about a mile from home , causing vehicle to stop in moving traffic on a very busy, 6 lane road. Policy were dispatched to help with traffic control and safety. Vehicle was inspected by and serviced by BMW dealer.
squeaking and grinding in steering column, overheated steering column to the touch. Took to local BMW and was informed it was an issue with steering rack (after two visits there) and part has to be ordered and replaced.
Service bulletins that may apply
- The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15...
- The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has...
- The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been...
- The NVLD limited emission related warranty for defects in materials or workmanship has been extended to 15...
- The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15...
- For this vehicle, the engine coolant thermostat limited warranty for defects in materials or workmanship...
- If the manual electronic engine oil level measurement aborts or is inoperative and the vehicles I-level is...
- The engine oil pump assembly coveragefor the issue described in the Service Information Bulletin that...
Related recalls
Engine and engine cooling: engine: engine control module (ecu/ECM): software
- What is wrong
- BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
- Risk
- A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 24V576000 · Recall details
Questions about the 2020 BMW X5 overheating
Is engine overheating a common problem on the 2020 BMW X5?
11 of 114 owner complaints about the 2020 BMW X5 (10%) mention engine overheating. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2020 BMW X5?
There is 1 recall and 48 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 BMW X5
Engine failure 8Check engine light 6Won't start 6Fire or smoke 5
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