I bought used with 39350 miles 10/10/2026 drove for one day message pops up "Continued driving Possible: Chassis" 10/12/2026 take it to dealership for repair they said it’s 12V battery i need to pay out of pocket it’s not covered by warranty (they force me if I didn’t they wouldn’t repair) i picked vehicle get onto street 1/4 of a mile message popped up again i make u turn take it back stays couple days at dealership they do software following TSARA protocol i took vehicle day after same message 3rd time took it to dealership they came to me after several days saying it’s 48V battery it’s back ordered i need to wait about 4 weeks i’m now second week in waiting period and honestly don’t know what will happen again.Sales advisor give me repair history i found out that car was in shop fir same issue twice before i purchased.I called twice BMW of North America they said everything goes through dealer they can’t help me
The worst 2023 BMW XM problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes2
- Driver assistance1
- Steering1
- Suspension1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes2
- Driver assistance1
- Steering1
- Suspension1
- Transmission1
Recalls 6
Service brakes, hydraulic: power assist: electric: control module
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls-Royce customer service at 1‑877‑877‑3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.
Recall number 26V422000 · Recall details
Electronic stability control (ESC)
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the integrated brake module, free of charge. Interim owner notification letters notifying owners of the safety risk are expected to be mailed November 22, 2024. Second letters will be mailed once the parts are available. Owners may contact BMW customer service at 1‑800‑525‑7417. Vehicles in this recall were previously repaired under recall number 24V‑104 and will need to have the new remedy completed.
Recall number 24V739000 · Recall details
Service brakes, hydraulic: power assist: electric: control module
- What is wrong
- BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
- Risk
- A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1‑800‑525‑7417 or Rolls Royce customer service at 1‑877‑877‑3735.
Recall number 24V104000 · Recall details
Air bags
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
- Risk
- An air bag that does not deploy as intended can increase the risk of injury in a crash.
- Remedy
- Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1‑800‑525‑7417.
Recall number 23V622000 · Recall details
Air bags: knee bolster
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
- Risk
- A knee air bag that does not deploy as intended increases the risk of injury.
- Remedy
- Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V471000 · Recall details
Engine and engine cooling: exhaust system: emission control: catalytic convertor
- What is wrong
- BMW of North America, LLC (BMW) is recalling certain 2023 X7 M60i and XM vehicles. The fasteners that connect the exhaust system and the catalytic converter may not have been tightened correctly.
- Risk
- A loose connection between the exhaust system and catalytic converter increases the risk of a fire.
- Remedy
- Dealers will replace the gasket between the exhaust system and the catalytic converter, and tighten the fasteners, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1‑800‑525‑7417.
Recall number 23V294000 · Recall details
Technical service bulletins for the 2023 BMW XM 69
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The high-voltage battery assemblys refrigerant circuit expansion valves limited warranty for defects in...
- Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare...
- The torsion spring may break at the point where it is connected to the active front stabilizer (anti-roll...
- After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black
- Electrical system
- RSU availability
- RSU availability
- In some situations, an emergency call may be triggered in the vehicle without either the customer pressing...
- Control Arm Return
- A loud “click”- type noise can be heard from the rear axle brakes when driving off forwards, and/or in...
What 2023 BMW XM owners say
Most recent owner complaints, unedited.
On June 8, 2026, I parked my 2023 BMW XM on my residential driveway, exited the vehicle, and walked toward my residence. My Ring security camera captured the incident. The video shows: I exited the BMW and walked approximately 12 seconds to my front door. I entered my residence. Approximately three seconds later—roughly 15 seconds after I exited—the BMW began rolling. The headlights illuminated as the vehicle began moving. I was already inside my residence and had no physical contact with the vehicle when it began moving. The vehicle subsequently crossed the street, traveled through a bush, and sustained damage. I opened a case with BMW of North America following the incident. BMW conducted an extended investigation that included dealership inspections and review by BMW's National Engineering Group. BMW requested an additional inspection approximately two weeks before providing its determination. After 10 weeks, BMW ultimately advised that it could not identify a vehicle defect or malfunction responsible for the rollaway. BMW identified transmission-related fault codes during its investigation but advised that those codes were not related to or responsible for the rollaway. Following the incident, I attempted to understand how a vehicle would behave at the same location if it had actually been left in Neutral. I separately positioned a BMW X7 and BMW X3 in the same area of the driveway and intentionally placed each vehicle in Neutral. When I released the brake, each vehicle immediately began rolling. This was not a scientific or engineering test, and I am not presenting it as proof of a defect. I conducted the comparison because the XM remained stationary for approximately 15 seconds after I exited before it began moving. The rollaway resulted in substantial damage to the vehicle. Subsequent inspection identified damage including the wheels/tires, rear driver's-side control arm, sensor components, and steering rack. It could have cause physical harm to others.
The contact owns a 2023 BMW XM. The contact received notification of the federal safety agency Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Compare the 2023 BMW XM
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Questions about the 2023 BMW XM
Is the 2023 BMW XM reliable?
Owners have filed 3 complaints about the 2023 BMW XM, close to a typical XM model year.
What is the most common problem with the 2023 BMW XM?
Brakes, with 2 complaints. Next is driver assistance (1).
How many recalls does the 2023 BMW XM have?
6 recalls, covering service brakes, hydraulic, electronic stability control (esc) and air bags.
Was there a recall on the 2023 BMW XM brakes?
Yes, 2 recalls: 26V422000, 24V104000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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Buying a used 2023 BMW XM?
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