When I get to a stop sign, and a stop light, when trying to accelerate after a complete stop, the car would struggle to accelerate to go forward. Where the shifting gears would start blinking, and the warning lights (engine power reduced, engine light, and the traction safety collision light) would display itself making it misfire and impossible to even go forward while pressing the gas pedal. It put me and other drivers at a safety risk because it would roll backwards after taking my foot off the breaks to accelerate where it would almost hit drivers behind me at the stops as well as them almost mistakingly hitting me in the back when my break lights stop reflecting when trying to accelerate at stop lights with traffic. I have had it diagnosed with the recall codes N20231344O GM # 20V668000 the federal safety agency # 18V576000 18V358000 But the dealships are saying there aren't any recall for the vehicle. This issues is ongoing.
The worst 2018 Buick Lacrosse problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical5
- Engine4
- Fuel system3
- Transmission3
- Acceleration2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical5
- Engine4
- Fuel system3
- Transmission3
- Acceleration2
- Brakes1
Recalls 3
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Risk
- Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202313440.
Recall number 20V668000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18279.
Recall number 18V576000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
- Risk
- A damaged fuel line can create a fuel leak, increasing the risk of a fire.
- Remedy
- GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18188.
Recall number 18V358000 · Recall details
Technical service bulletins for the 2018 Buick Lacrosse 992
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- Unknown or other
- PI to help diagnose A/C concern
- Unknown or other
- Unknown or other
- Unknown or other
- New Vehicle Monitoring Programs Section in IVH
- Unknown or other
- This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and...
2018 Buick Lacrosse crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| Buick LaCrosse 4 DR AWD | 5 | 5 | 5 | 5 |
| Buick LaCrosse 4 DR FWD | 5 | 5 | 5 | 5 |
| Buick LaCrosse Hybrid 4 DR FWD | 5 | 5 | 5 | 5 |
2018 Buick Lacrosse fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.5L 4‑cyl Hybrid | FWD | 25 | 35 | 29 |
| 3.6L 6‑cyl | FWD | 21 | 30 | 24 |
| 3.6L 6‑cyl | AWD | 20 | 29 | 23 |
What 2018 Buick Lacrosse owners say
Most recent owner complaints, unedited.
The contact owns a 2018 Buick LaCrosse. The contact stated the hand controls were not working properly. While driving, the accelerator pedal was depressed, but the vehicle failed to respond. The engine power reduced message was displayed, and the check engine warning light was illuminated. After several attempts, the codes were reset, and the vehicle worked as designed. The contact linked the failure to the Special Coverage Campaign: N182188250. The vehicle was taken to an independent mechanic who disconnected the hand controls and informed the contact that the controls were operating as designed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the accelerator pedal position sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving at 55 MPH, the vehicle lost motive power and decelerated to 15 MPH. The message “Engine Power Reduced” was displayed, and the check engine warning light was illuminated. The vehicle was taken back to the same local dealer, where it was diagnosed and determined that the accelerator pedal position sensor needed to be replaced; however, the failure persisted. The manufacturer was contacted, and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 26,600.
The 3.6 liter engine in my 2018 Buick Lacrosse Avenir only has 53,939 when we experienced a thermostat failure. The engine temperature was dead cold, and the dual electric fans were running non-stop. When I scanned the trouble code, I found PO128 which points to a faulty thermostat. Because the thermostat is buried under the intake manifold, we had the local Buick dealership replace it at a cost of over $800.00. I don't feel that a car with so few miles should be experiencing a thermostat failure. But this seems to be a common problem with the GM 3.6 liter motor according to a number of Buick forums that I read after the problem occurred.
The contact owns a 2018 Buick Lacrosse. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The contact pulled over and checked underneath the vehicle. The contact discovered that the START/STOP accumulator endcap bolt had detached, causing transmission fluid to leak onto the ground. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that in 2021, he detected an abnormal fuel odor coming through the air vents while driving. The brake pedal also stuck while depressed, and the rear brake pads needed to be replaced frequently. The contact stated that the vehicle was taken to an unknown dealer in 2021 for the fuel odor, and an unknown fuel system part was replaced. The contact related the failures to the federal safety agency Campaign Numbers: 20V668000 (Power Train), 18V358000 (Fuel System, Gasoline), and 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 161,188.
Thermostat failure at 56,000 miles.
The contact owns a 2018 Buick Lacrosse. The contact stated that the key fob failed to open the doors and the vehicle was unable to be restarted. The failure had recurred on several occasions. The contact stated that the batteries in the key fob were replaced but the failure persisted. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 100,000.
I have brought my 2018 Buick Lacrosse to two different Buick dealerships who say that even though a special instruction letter was recognized and a recall was observed, because my check light went out and the codes on the car where cleared, they will not fix either recall. On three different occasions, the car slowed down to a crawl speed, the check engine light went on and the brakes applied themselves. Also across the dash was displayed 'service transmission'. I thought it was the accelerator pedal position sensor, but it may be a transmission problem. I've had it towed on three different occasions and had the battery replaced. Neither dealership will not fix the problem, however.
When I tried to stop at the traffic light, the car suddenly accelerated and went forward. At that time, the car brake was engaged. On the same day; When I tried to go forward at the traffic light, the car suddenly accelerated. The dealer service center said, "We cannot find any issue with the transmission."
2018 buick lacrosse. Consumer writes in regards to vehicle shutting off suddenly. *ld the consumer stated the battery was replaced, but the failure recurred. The dealer updated the software , but could not guarantee the failure would not recur.
I received a notice from gm that my vehicle with the electrical connection to the accelerator pedal which could cause a a reduced power and acceleration condition. However, this is not a recall and I should not seek a repair until I have evidence that my vehicle has this problem. This sounds like a serious safety risk to me. If this condition occurs when I am merging into traffic on an interstate, it could cause a serious accident. Apparently owners are supposed to wait for such an occurrence in order to gather evidence of a need for a repair. I want gm to tell me if my vehicle has this defect in advance and, if so, repair it before the disaster occurs.
Compare the 2018 Buick Lacrosse
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Other model years
200520062007200820092010201120122013201420152016201720182019
Questions about the 2018 Buick Lacrosse
Is the 2018 Buick Lacrosse reliable?
Owners have filed 12 complaints about the 2018 Buick Lacrosse, fewer than a typical Lacrosse model year.
What is the 2018 Buick Lacrosse year score?
The 2018 Buick Lacrosse scores 94 out of 100 (good). The score compares it with the other model years of the Buick Lacrosse: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2018 Buick Lacrosse?
Electrical system, with 5 complaints. Next is engine (4).
How many recalls does the 2018 Buick Lacrosse have?
3 recalls, covering power train, service brakes, hydraulic and fuel system, gasoline.
Is the 2018 Buick Lacrosse safe in a crash?
In government crash tests the 2018 Buick Lacrosse scored 5 out of 5 stars overall, depending on body style and drivetrain (3 versions tested).
What year does the Buick Lacrosse have the most electrical problems?
The Buick Lacrosse model years with the most electrical complaints are 2008 (85 complaints), 2006 (84 complaints) and 2005 (80 complaints).
What gas mileage does the 2018 Buick Lacrosse get?
Official estimates for the 2018 Buick Lacrosse range from 23 to 29 mpg combined. The most efficient version (2.5L 4-cyl hybrid, FWD) gets 25 city and 35 highway.
VIN decoder
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