2004 Cadillac SRX: sunroof shattered

11 of the 216 complaints about the 2004 Cadillac SRX describe sunroof shattered.

owner complaints: 11
of this car's complaints: 5%
typical mileage: 34,500
recalls: 0

Is there a fix? 29 service bulletins cover this area of the car. See below

Sunroof shattered by model year

2015
4
2014
1
2013
2
2012
1
2011
2
2010
1
2008
7
2007
1
2006
3
2005
5
2004
11

What owners say

Filed Apr 11, 2024 · Visibility · AZ

Sun roof exploded in my driveway.

Filed Feb 5, 2014 · Visibility · 97,500 miles · MI

I was driving at approximately 45 MPH on m-119 in petoskey michigan. I heard a loud, sharp bang, similar to hearing a rifle being fired without ear defenders. Immediately, I pulled to the shoulder to inspect the vehicle and assess damage. The panoramic roof had shattered. There was no sign of impact from external sources. The interior shade was closed. Had it been open the glass from the sunshine roof would have fallen into the passenger compartment. This was an unprovoked failure of a key body component.,.

Filed Sep 17, 2007 · Visibility · 36,000 miles · CO

Tl*the contact owns a 2004 cadillac srx. The contact stated that a 1.2 inch pebble struck the sunroof while the vehicle was parked. The sunroof glass exploded, but was caught by the vinyl sliding cover. The vehicle was not inspected by a dealer. The current and failure mileages were 36,000. The consumer stated the pebble was thrown by a child, about 10 feet from the vehicle. It had to hit the roof glass at a low angle. Updated 12/31/07

Filed Jul 30, 2007 · Visibility · 56,660 miles · MN

Ultraview sunroof on my 2004 cadillac srx exploded, shattering into 100's of pieces. Not struck by foreign object. Outside temp = 75; spped = 65 MPH.

Filed Oct 4, 2006 · Visibility · IL

2004 cadillac srx sunroof shattered while driving. *ts

Filed Jun 27, 2006 · Visibility · 15,000 miles · IL

Dt*: the contact stated while driving 65 MPH on the highway during sunny dry conditions, the sun roof exploded into many pieces. The vehicle was immediately pulled over because some small pieces of glass began falling into the vehicle. The sunroof shade was pulled shut to prevent glass from falling into the vehicle. The vehicle was taken to the dealer who determined an external object caused the incident. The contact disagreed with the dealer because there were other complaints about the same problem. The dealership repaired the vehicle at no cost, and the contact has a receipt of the glass repair.

Filed Apr 18, 2006 · Visibility · 34,500 miles · NC

Dt*: the contact stated while driving under normal conditions at 65 MPH, the sunroof shattered and imploded. There were no prior problems with the sunroof reported. The sunroof was not struck by rocks or road debris. The broken glass fragments fell directly onto both the front and middle row seating. The vehicle was taken to the dealer for inspection and repair. Updated 5/16/2006 -

Filed Mar 17, 2006 · Visibility · 13,428 miles · NJ

Center panel of sun/moon roof found to be shattered for no discernible reason on my 2004 cadillac srx. Dealer will not address problem as one covered by warranty. Awaiting new glass panel I paid for ($1,050.99) and installation (cost unknown).

Filed Oct 30, 2005 · Visibility · 23,000 miles · MI

While parked the car's sunroof exploded, showering my son and I in glass. The glass was very sharp and caused minor cuts on hands while trying to get out of the vehicle. The car needed to be towed because the glass was everywhere and we feared destroying the seats by getting back in the vehicle. The dealership claimed that it was not a warranty issue and we are working with our insurance company. We feel it is an obvious vehicle defect. *nm *per mrs dershem, vehicle was being driven at the time of the incident. After pulling into parking lot, while inside vehicle, sunroof glass shattered.pco*

Filed Oct 12, 2005 · Visibility · PA

Dt: 2004 cadillac srx. The contact states the sunroof exploded while driving on the highway. The vehicle is at the dealership, it was towed. They do not know why this happened. The contact was not injured when this occurred. There is an investigation opened, pe05052. The vehicle was going approximately 65 MPH when this happened on october 9, 2005.

Filed Sep 16, 2005 · Visibility · 23,000 miles · IN

Dt: the consumer stated on 8-15-05 while driving to work the sun roof exploded. She said it just cracked and broke apart and fell down on the her. Nothing fell on the car, and nothing hit the car. She was going 55 MPH. The next morning she took vehicle to the dealer. The dealer talked to gm. On 8-29-05 after numerous calls gm said they would fix the car at their expense, and provide the contact with a rental car. She wanted to report this because there may be a defect in the sun roof.*ak pe05-052.pco the consumer stated the vehicle was finally fixed after 7 weeks. Updated 12/07/05.