The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall related to the failure; however, the VIN was not under recall. The vehicle was taken back to the residence, and a dealer was contacted. The contact was informed that the electronic stability control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The worst 2004 Cadillac SRX problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance52
- Electrical36
- Engine35
- Transmission34
- Brakes29
- Steering25
- Acceleration17
- Visibility15
- Suspension12
- Body11
- Lights8
- Fuel system6
- Airbags5
- Tires5
- Wheels4
- Seats1
Specific symptoms reported on the 2004 Cadillac SRX
Stalling 13Check engine light 12Jerking 11Sunroof shattered 11ABS 9Grinding brakes 9Pulling 9Loss of power 6
Recalls 7
Electrical system: ignition
- What is wrong
- This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14172.
Recall number 14V394000 · Recall details
Power train: automatic transmission
- What is wrong
- Gm is recalling 17,301 my 2004 cadillac srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter can be moved from the "park" position with the ignition turned off.
- Risk
- If the vehicle is parked or parked on a slope, this condition could allow the vehicle to roll increasing the risk of a crash.
- Remedy
- Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact cadillac at 1‑800‑982‑2339 or through their website at http://www.gmownercenter.com .
Recall number 08V527000 · Recall details
Vehicle speed control: accelerator pedal
- What is wrong
- Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs fails and the temperature is -22 degrees f to -40 degrees f, the engine may not return to idle within three seconds, as required.
- Risk
- If this were to occur, greater brake pedal force and a longer distance may be required to stop the vehicle.
- Remedy
- Dealers will replace the accelerator pedal assembly. This recall began on march 8, 2005. Owners may contact cadillac at 1‑866‑982‑2339 or pontiac at 1‑800‑620‑7668.
Recall number 05V046000 · Recall details
Air bags
- What is wrong
- On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.
- Risk
- A person positioned for driving may receive minor injuries, such as abrasions, from contact with a deploying air bag.
- Remedy
- Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact cadillac at 1‑866‑982‑2339.
Recall number 05V024000 · Recall details
Steering: linkages
- What is wrong
- On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
- Risk
- If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
- Remedy
- Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1‑866‑982‑2339 or chevrolet at 1‑800‑630‑2438.
Recall number 04V273000 · Recall details
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- On certain passenger vehicles equipped with all wheel drive, the antilock brake system (ABS) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds.
- Risk
- This can cause in an increase in braking distance, which could result in a crash.
- Remedy
- Dealers will reprogram the ABS traction control system controller. Owner notification began on may 10, 2004. Owners should contact cadillac at 1‑866‑982‑2339.
Recall number 04V151000 · Recall details
Seats
- What is wrong
- Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the static rearward loading test requirements of the standard.
- Risk
- In some crash conditions, the seat could pivot rearward and its occupant or a rear seat occupant could be injured more severely.
- Remedy
- Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact gm at 1‑800‑458‑8006.
Recall number 03V346000 · Recall details
See all 7 recalls for the 2004 Cadillac SRX
Defect investigations
Sunroof glass failure
Odi's investigation of the cadillac srx glass roof did not identify any defective manufacturing process, design, or quality control issue with the srx glass roof system.gm believes that the most likely cause of breakage is stone or sharp object impact against the glass.the investigation included a peer multi-vehicle analysis.that analysis found that other vehicles with large glass roof systems experience random stone/object impacts and broken glass panels.the incident rate for the subject vehicles did not stand out in this analysis.the srx ultraview power glass roof consists of up to three tempered glass panels surrounded by metal trim around the perimeter of the roof structure.the main front panel is a large movable glass panel residing over the first and second row occupants.the middle non-movable panel is not accessible from the inside.the rear non-movable panel is an optional panel (ultraview plus option) and is viewable from the inside.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.
EA06001
Sun roof glass failure
Of the 17 complaints, there were 9 injury incidents resulting in 19 individuals being injured.the injuries consist of cuts and scrapes to occupant's face, arm, hand or leg.some injuries were the direct result of the falling glass fragments while other injuries occurred when occupants were exiting the vehicle or while handling the glass fragments.in addition, there were five warranty claims related to the issue for a total of 22 reports.gm has not identified any manufacturing process or quality control issue with the movable sun roof/moon roof glass panel.they believe the most likely cause of the breakage is random stone or sharp debris impact to the glass roof structure.odi's analysis indicates that the number of incidents will continue to increase as my 2006 vehicles are sold and put into service.the evidence indicates that the broken glass fragments will fall directly onto both the front and middle row seat occupants of these vehicles.these occurrences may pose a risk of driver distraction and/or occupant injury.this investigation is being upgraded to an engineering analysis (ea06-001) to further assess this matter and will include my 2006 srx vehicles.
PE05052
Technical service bulletins for the 2004 Cadillac SRX 622
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
- This Preliminary Information communication provides information to the technician about vehicles that have...
- This Preliminary Information communication provides information to the technician about vehicles that have...
- This Preliminary Information communicates to the dealer the process for downloading or updating operating...
- This Preliminary Information communication provides information to the technician about vehicles that the...
- This Preliminary Information communication provides information to the technician about changing the tire...
- Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles
- GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities
- This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves...
- This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as...
2004 Cadillac SRX fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.6L 6‑cyl | RWD | 15 | 21 | 17 |
| 3.6L 6‑cyl | 4WD | 14 | 21 | 17 |
| 4.6L 8‑cyl | RWD | 14 | 19 | 16 |
| 4.6L 8‑cyl | 4WD | 13 | 19 | 15 |
What 2004 Cadillac SRX owners say
Most recent owner complaints, unedited.
Sun roof exploded in my driveway.
2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.
The contact owns a 2004 Cadillac SRX. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel system was faulty, a yaw sensor was faulty, and a battery sensor was faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 156,000.
While sitting at a friend's house on a hill my brakes went completely out once I hit them they went to the floor and we eended up hitting a tree stump that saved us from going off a steep cliff to possibly hurting each and everyone of us in the car.
While driving down the road the sunroof detached causing me to have to grab it to stop from flying off while going 75mph down the highway. And then hold it on while I operated the vehicle to a safer place to duck tape it back down. This caused the sunroof to obviously not operate properly any longer as well obviously...
Ran out of gas after putting gas in the car tried to start it and the ignition got stuck and continued to try to start on its own I had to pull the back to the off position I tried to start it again and it would not start and the lights on the dash And the radio control center did not come on. And car will not even try to start before this the car had been cutting off while driving down the road for no reason and it kept showing a check stability control warning and low tire pressure even though tires were not low at all
This vehicle needs a recall immediately as the issue can result in an accident or death to the driver/ passengers/ other drivers on the road. While driving this vehicle at any speed on both the highway and city streets, it abruptly shifts into another lane while driving straight and does not allow you to press on the brakes or move the steering wheel for a few seconds to gain control of the vehicle. A "service stability system" warning pops up on the screen directly afterwards and a loud warning sound constantly rings through the car until you stop the vehicle and turn it off for a few minutes. Driving the car again repeats the same problem. Research of the issue shows that many owners of this vehicle have the same issue and upon inspection at the mechanic, most are not given a solution. Some blogs say replacing the "steering wheel sensor" has solved their problem however I have replaced the sensor along with the entire steering power steering rack, brakes, tires, and several other parts and in a year I am still having the same problem every single time I drive. This is dangerous and the company needs to recall and investigate the issue before someone is seriously hurt.
This car has a panoramic sun roof. The entire roof of the car is glass. As I was driving on the highway the entire sunroof (the glass panels, the tracks, the sunroof motors, the rack) completely flew off and the entire assembly almost hit another car behind it. . I guess the wind got under it and ripped the sunroof from the car. The sunroof was closed. Upon further inspection I come to find out that the panoramic roof is installed and secured with only glue. There are no bolts that secure the roof to the car. The glue must've been getting old and allowed the wind to tear the rest of it apart.
About a week after I bought my 2004 cadillac srx, it started jerking and making a loud clicking or popping sound, later found out that a few sprockets inside the transfer case had broke off and the chain? Was slipping. This was the rear, the carlots mechanic fixed it, then the battery and alternator had to be replaced and the throttle body intake had to be opened and cleaned because it wasnt opening like it is designed to do, and so the exhaust was getting trapped in the exhaust manifold. One summer day in traffic it cut off all power, we ended up getting it started again to get out of the road, and it got us back home, that was a year ago and it hasnt ran since. Also if you had traction control turned on, the ABS would apply themselves which sometimes felt unsafe. Always got an error message on the screen saying to service the stablitrax system or to repair the traction control and the tire things that tell you how much air is in each tire, we had 1 that didnt register at all. The sunroof shade was shut when I bought it and in traffic it sprung open fast and loud and it was a scary site when you have children in the backseat and your in heavy traffic. This vehicle needs several recalls issued and fixed, so many have reported the same issues over and over, some life threatening and no one has done anything to help these people, if like me low income they dont want to go thru buying another car they want their cadillac srx fixed so they can actually get use of what they paid for. The car lot told me to use unleaded gasoline but the book says to use premium, can gm clear this up please!!
Compare the 2004 Cadillac SRX
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Questions about the 2004 Cadillac SRX
Is the 2004 Cadillac SRX reliable?
Owners have filed 216 complaints about the 2004 Cadillac SRX, close to a typical SRX model year.
What is the 2004 Cadillac SRX year score?
The 2004 Cadillac SRX scores 68 out of 100 (average). The score compares it with the other model years of the Cadillac SRX: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2004 Cadillac SRX?
Driver assistance and stability, with 52 complaints, typically around 75,185 miles. Next is electrical (36).
How many recalls does the 2004 Cadillac SRX have?
7 recalls, covering electrical system, power train and vehicle speed control.
What year does the Cadillac SRX have the most driver assistance problems?
The Cadillac SRX model years with the most driver assistance complaints are 2004 (52 complaints), 2005 (20 complaints) and 2010 (16 complaints).
What gas mileage does the 2004 Cadillac SRX get?
Official estimates for the 2004 Cadillac SRX range from 15 to 17 mpg combined. The most efficient version (3.6L 6-cyl, RWD) gets 15 city and 21 highway.
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