This vehicle needs a recall immediately as the issue can result in an accident or death to the driver/ passengers/ other drivers on the road. While driving this vehicle at any speed on both the highway and city streets, it abruptly shifts into another lane while driving straight and does not allow you to press on the brakes or move the steering wheel for a few seconds to gain control of the vehicle. A "service stability system" warning pops up on the screen directly afterwards and a loud warning sound constantly rings through the car until you stop the vehicle and turn it off for a few minutes. Driving the car again repeats the same problem. Research of the issue shows that many owners of this vehicle have the same issue and upon inspection at the mechanic, most are not given a solution. Some blogs say replacing the "steering wheel sensor" has solved their problem however I have replaced the sensor along with the entire steering power steering rack, brakes, tires, and several other parts and in a year I am still having the same problem every single time I drive. This is dangerous and the company needs to recall and investigate the issue before someone is seriously hurt.
2004 Cadillac SRX steering problems
25 complaints (12% of all complaints for this car). Typical mileage when it fails: 60,000. 5 crashes reported.
- owner complaints
- 25
- of this car's complaints
- 12%
- typical mileage
- 60,000
- crashes
- 5
- recalls
- 1
Which part fails
- Hydraulic power assist system3
- Steering wheel/handle bar1
- Hydraulic power assist: power steering fluid1
- Column1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX steering problems in other years
Specific symptoms reported on the 2004 Cadillac SRX steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering: linkages
- What is wrong
- On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
- Risk
- If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
- Remedy
- Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1‑866‑982‑2339 or chevrolet at 1‑800‑630‑2438.
Recall number 04V273000 · Recall details
What 2004 Cadillac SRX owners say
Most recent owner complaints, unedited.
The stability system engages and disengages on its own. I have seen several fourms and reports as to people having the same issue . Happens at least 1 time a day but usually several times a day. When you are driving down the road (which is the only time it physically engages it) the stability system warning like comes on and says to service stability system and the system will engage on it's own. This is extremely dangerous as when this happens the car applys the brakes on it's own and they get alot of vibrations and it pushes the car left or right from the front end , almost got into a wreck and would love for a recall to me published for this because this is a serious safety concern .
System stability issues and it jerks my left rear out of wack when driving my 2004 srx cadillac I have small infants and I bought this car from dealership a few months ago and I beleive it is a gm recall according to other sites. I don't know what to do it scares me that I'm gonna lose control every time I drive it because its getting worse and I spent all the money I had saved so my wife could have her cadillac.
I was driving my vehicle once again, and the engine reduced power came up on the screen. This happened once on the freeway driving 70 miles per, the vehicle's speed went down all the way to 20 miles per hour, I had to pull over because it lost power then it shut off. This is very dangerous I could have been seriously hurt or another vehicle could hit me across the freeway. This also happened november 3, 2017, as I was rolling out of the driveway the vehicle cut off in motion. Something is wrong with this vehicle losing power without no notification to the driver until it happens. This needs to be recalled for these 2004 srx cadillac vehicles. Also the screens constantly says check stability system, or reduced engine power and traction control. Please this has to be a recall before someone gets killed.
2004 srx stability sys ready comes on and the steering pulls left or right ABS light , brake light , comes on no one seems to know what it is or what to do help
Tl* the contact owns a 2004 cadillac srx. While the brake pedal was depressed, the contact heard an abnormal noise in the suspension. Also, while driving, the steering wheel vibrated uncontrollably and the contact was concerned that the vehicle was unsafe to drive. The engine warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. Updated 07/12/17*lj
I bought the srx used in september and since then I have had one issue after another. If I accelerate too quickly my transmission, (I think), has a very loud ratcheting/popping sound. My service suspension system error msg comes on every time I start my vehicle. I have read that this could be related to the air compressor not working or faulty sensors. My service stability system error msg also comes on every time I start my vehicle. This seems to cause the traction control feature to mess up, which then on occasion when I press my brakes, even slightly, my brakes lock up and I skid for just a second. My power steering fluid seems to continually leak or the pump is bad. I have refilled my resovoir many times and I constantly have a very loud "whining" sound. My power steering system also seems to go out occasionally and my vehicle is very difficult to turn.
Having just received a full clean bill of health from a ase certified mechanic at plaza tire auto service 1 day before, and having had 1200 dollars of safety and maintenance replacements by the aforementioned business the same day, a very serious engineering design flaw has been found. Without heretofore any warning or symptoms whatsoever, the power steering pump seized (pump had been checked by mechanic and was full and in working order, as were all other equipment requiring fluids). This caused the idler pulley to self destroy the mounting by which it is attached to the northstar engine block. This mounting point, rather than consisting of a wholly separate mounting or timing cover, is in fact part of the cast aluminum engine block itself. This renders the part impossible to fix, and requires the entire engine to be replaced by me!!! This is not only unacceptable of a gm product with only 131000 miles on it, it is obscene from an engineering and design standpoint. Immediately lost all steering capabilities.
Power steering engages on its own and causes problems when I am turning into traffic. There is a problem with the power steering pump that is causing it to turn only when in motion and it is still hard to turn.
I have a problem with the key at first I try to take the key out of the ignition and won't come off and then they stopped working so I get a lock smith and they make me a new key which it cost me $392.00 im trying to take my car to the dealer and at first they tell me they don't have the part I went this morning because they say the part was there and I try to talk to somebody and no one wanted to help there. So I was frustrated so I went to work and thint fix my car.
Questions about the 2004 Cadillac SRX steering
Does the 2004 Cadillac SRX have steering problems?
Owners have filed 25 complaints about the steering of the 2004 Cadillac SRX, 12% of all its complaints.
At what mileage do 2004 Cadillac SRX steering problems start?
The typical (median) mileage in owner complaints is 60,000 miles.
Was there a recall on the 2004 Cadillac SRX steering?
Yes, 1 recall: 04V273000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac SRX have bad steering?
The Cadillac SRX model years with the most steering complaints are 2004 (25 complaints), 2012 (18 complaints) and 2005 (17 complaints).
Other 2004 Cadillac SRX problems
Driver assistance 52Electrical 36Engine 35Transmission 34Brakes 29Acceleration 17Visibility 15Suspension 12Body 11Lights 8Fuel system 6Airbags 5Tires 5Wheels 4Seats 1
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