On several occasions the stability system has engaged on its own, causing my car to brake on its own and swerve and skid to the right and left, brakes shudder and goes from 70 MPH to 30 in a few seconds... It has happened at different speeds in different climate conditions. The message on screen says stability system engaged, then traction engaged, which I have turned off. I brought my car into a dealer after the first experience and they replaced the stability system sensor, at a cost near $600 to me! A couple weeks went by with nothing wrong, we moved across texas and now its happening daily!!! The dealerships don't know what is wrong and 'havent heard any complaints like mine', which I find very hard to believe after reading the complaints listed here and in other blogs/websites!! This is a very dangerous problem that gm really needs to fix, I drive my kids around in this car and depend on it to get me to and from work safely not veering me off road possibly causing a major accident!!! I like many other people work hard to pay my car note and cant afford $600 'fixes' that dont fix!!!
2004 Cadillac SRX steering complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
I own a 2004 cadillac srx with only 75,000 miles on it and the steering gear (rack-in-pinion) has to be replaced now for the 2nd time. The first time it had to be replaced was after the car just went out of warranty with only 57,000 miles on it and cadillac would not repair it under warranty, only 7,000 miles out of warranty?? How often do you have to replace the steering gear on a bwm, volvo, lexus, infinity or even yet a yugo at only 57000 miles? The car has been perfectly maintained, serviced and kept in excellent condition. It was replaced with a brand new steering gear from classic cadillac. Now only 18 months later and 17000 miles the steering gear has gone bad again. This is a very expensive repair and cadillac/gm is telling me that the part only comes with only a 12 month, 12000 mile warranty??? This is obviously a defective in the design of your product. I called the 800-458-80006 customer help line and have little confidence that cadillac will help me with this problem. My car is now going to be tied up in the shop for several days and is going to be a huge inconveniences and expense to myself and family. Please let me know who I can speak with at cadillac/gm to talk with about this obvious defect in your product.
My wife was driving her 2004 srx with only 70000 miles. She was traveling at 65 MPH when the brakes suddenly started activating and the car swerved to the side almost causing an accident. The error message displayed was service stability on the console. After she told what had happened , I went on the internet and found that too many owners of 2004 srx experienced the same problem. The dealer ended up replacing the sensor on the steering column. From reading and experiencing this problem I wonder how long will it be before someone gets seriously hurt. I think this problem justifies looking into because it is occurring too many 2004 srx (edmunds.com has a lot of complaints).
Cadillac srx 2004, the stabilizer keeps engaging and when it engages, it jerks the car, it makes the car swerve. It engages without notice and if you are not paying attention when it engages, you lose control of the car.
I have a 2004 cadillac srx v8 with a stability system error recurring. This happens at least one time every time I drive the car. When the stability system error comes on the car skids a bit, sometimes pulling left or right, or if it comes on when I am breaking, its grinds with the braking and seems to skip a bit. The cadillac dealer says they haven't seen this problems but I have read a least 100 reviews on different websites from customers experiencing the same problems. Some of them have even been jerked off of the road when the warning comes on.
Stability control system randomly engages. The car then sometimes vibrates or shutters (brake engaging?) and on two occasions the car tugged to the left. A service stability control message also randomly appears. A cadillac dealer diagnosed the problem as a faulty steering sensor. The repair is not covered by gm and a price of $405 was quoted to fix the problem. Because a safety system malfunctions and affects control of the vehicle, a safety recall should be implemented.
Vehicle stability system engaged spontaneously causing the vehicle to "hydroplane"...steering inoperable and braking slow at best. Dash light would read " stability system engaged". Event would last a few seconds. Taken to cadillac dealer. Problem diagnosed as faulty steering wheel sensor.
Vehicle stability system began to engage spontaneously causing vehicle to temporarily engage ABS, and veering off course. Vehicle stability system service light appeared. Problem worsened over aa 1 month period. Took to cadillac dealership where problem was diagnosed as a faulty steering wheel position sensor.
Tl*the contact owns a 2004 cadillac srx. While driving at any speed, the vehicle suddenly pulls to the left or the right. The vehicle has not been diagnosed by the dealer. The failure has occurred ever since the vehicle was purchased. The current mileage was 135,000 and failure mileage was 60,000.
Dt*: the contact stated while driving 20 MPH and attempting to make a right hand turn into a parking lot, the steering column completely locked. After attempting to manually turn the steering wheel for twenty minutes the vehicle resumed normal operations on its own. The vehicle was taken to the service dealer who was unable to duplicate the problem. The problem continued to occur intermittently while turning to the left or right. The vehicle was returned to the dealer who determined the power steering hoses were reversed when the vehicle was originally manufactured. The hoses were switched, but this did not remedy the problem. The steering column continued to lock intermittently. In addition to the ongoing steering column problem the vehicle had several other problems as well. The vehicle's engine suddenly stalled without any prior warning while traveling 70 MPH. The vehicle was maneuvered safely to the side of the road and was easily restarted after a 30 minute period. The vehicle was taken to a service dealer where it was determined the throttle control had caused the gas supply to shut off to the engine. The throttle was replaced and this remedied the problem. Later, the transmission made a noise and the rear end felt loose while traveling 60 MPH. The vehicle was taken to the dealer where it was determined there were loose nuts on the wheel. All lug nuts were tightened on all four wheels. The tightening of the nuts appeared to remedy both the transmission noise and the loose feeling in the rear of the vehicle. The contact traded the vehicle due to the dealers inability to remedy the ongoing steering problem. Updated 3/9/2006 -
Vehicle was parking when all of a sudden the front right wheel would not turn, which resulted loss of steering. *ak
Dt: while driving consumer was turning in from an intersection and the power steering pump went out, and vehicle hit a parked car. Power steering failed twice prior to crash. Consumer found out there was a recall, but was not notified of the recall. The car was repaired since crash, but problem recurred. The insurance company and cadillac said the problem was not the power steering pump. They offered me no investigative report.
After striking a tree at 5 MPH vehicle caught on fire and burned. Consumer sustained a foot injury, and taken by ambulance to a hospital.
While driving power steering failed. This caused the steering wheel. *ak back door does not open. While the consumer drives the vehicle it bounces. The vehicle moves with out foot on the gas pedal as a result of high idle.
While test driving a new cadilac srx equipped with automatic all wheel drive, v-8 engine and 20" tires (oversided the reg 18" standard tires and wheels) vehicle steering froze making left hand turn going approx 10-12 MPH....right front tire and wheel . Failed...causing skid into curb....preliminary inspection showed failure of all wheel drive or right wheel lugs/tire failure causing loss of tire/wheel.
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