2012 Cadillac SRX driver assistance problems

Filed Jan 10, 2020 · Driver assistance, Electrical · SC

Im thinking of reaching out to an attorney before someone is killed in this car or by this car. Purchased new 2012 srx. Has 49,000 miles.sunroof broke 2 different time $3500. Liftgate/sunroof wouldn't open $3500. My husband researched to find this model has faulty drain hose in sunroof causing water to leak into vehicle resulting in erosion in the electrical module causing short out yet cadillac, or gm will admit. Numerous complaints online. Google 2012 cadillac srx it's disheartening knowing the price you paid to get screwed! What next? I haven't been able to see at night lights on dim may as well be off! Numerous times almost wrecked trying to see. Purchased extended warranty. Called johnson motor co 12/26/19, couldn't get me in until 1/6/20. Dropped car off 8am monday service tech agreed there was moisture and fading of my lights this is a major problem with this make but most likely I will be responsible. Stated fla and cal were the only states a lawsuit was settled. How can gm/cadillac settle in 2 states and not everyone who owns these defective vehicles with the same issues? Remember mon morning dropped my car off I receive a call 930 stating bad news we don't cover this and your extended warranty ran out at midnight last night(sunday) you can call cadillac and complain most likely they wont take responsibility. Are you kidding me right now? Tried to get my car in week and half prior and this is faulty designs that has to do with gm/cad not anything I've done or caused from age.you pushed me out 2 weeks for service. I reached out to numerous individuals trying to fight this expensive issue only to be told over and over "im sorry I understand" not to mention they kept my car for a week, did nothing to it, would not put me in a loaner car. What kind of customr service is this? I will never buy another cadillac! I hope this helps someone not to waste their $$$$$$

Filed Oct 13, 2019 · Driver assistance, Lights · 15,000 miles · MI

Biggest problem with this vehicle is the headlights in the dim setting. It is almost impossible to see the road in this mode. Have changed to bulbs to the most expensive I can get with no better results. I have read many forums with the same complaint how does this go on without getting recalled, huge safety issue. The issue with stability track is has to be set every few months

Filed Oct 2, 2018 · Driver assistance, Seats · 107,345 miles · PA

Toe link torqued incorrectly suspension in rear is affected

Filed Aug 14, 2018 · Driver assistance, Electrical · 103,000 miles · FL

Headlights start randomly dimming to the point you can't see to drive, dash stability control & traction control lights keep going on and off. Engine fans turns on and won't turn off even after vehicle has been shut off.

Filed May 12, 2018 · Driver assistance, Suspension · 90,000 miles · MI · crash · 2 injuries

Lower front drivers ball joint failed. Causing serious accident at highway speed

Filed Dec 20, 2017 · Driver assistance, Lights · PA

He passenger side headlight quit working on my 2010 srx last week. There's a lot of condensation in the headlight assembly. The service manager at the local cadillac dealer told me the headlight assembly must have been bumped and the seal compromised. The cost to fix it is $1,250 plus 2 hours labor and tax. The car is within the time warranty but outside the mileage warranty. He was very clear that gm would not help me with this problem. I guess gm trains their dealers to blame all products that prove defective after the warranty expires on their customers. This is my third cadillac and I've had more problems with this car than the other two combined.

Filed Dec 5, 2017 · Driver assistance · 80,000 miles · TX

The lift gate fell down on me while getting packages out of the rear in my driveway. It was terrifying! Once again, the lift gate fell down on my daughter a few weeks later at cvs parking lot, traumatizing her! She had her baby. I reported to tonia general motors product assistance claims; concentrix on behalf of general motors phone: 866‑446‑6963 x 5921511; they investigated, and "determined no warranty defect". How many sacrificial lambs before a recall? It is a manufacturer defect - water drains into 2 compartments from sunroof into draining compartments in the rear of car at lift gate, trapping moisture which burns out and corrodes lift gate and bluetooth modules. My sunroof still works, but not the lift gate of bluetooth. Nothing in maintenance manual other than in "features" to clean sunroof. Or it may not work. Nothing for maintenance of bluetooth problems or lift gate safety issues!

Filed Jun 22, 2017 · Driver assistance, Lights · 50,000 miles · FL

Tl* the contact owns a 2012 cadillac srx. While reversing at 3 MPH in the rain, the contact noticed that the backup camera display failed and the tail lights flickered and blinked independently. The vehicle was not taken to a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in any recalls or campaigns. The approximate failure mileage was 50,000.

Filed May 28, 2015 · Driver assistance, Suspension · 91,000 miles · KY

Tl* the contact owns a 2012 cadillac srx. While driving approximately 55 MPH over a pothole, the vehicle swayed from the left to the right and the antilock brake and electronic stability control warning lights illuminated. In addition, there was an abnormal noise coming from the rear of the vehicle. The failure occurred after the vehicle was serviced under the federal safety agency campaign number: 14v571000 (suspension). The vehicle was taken back to the dealer where it was diagnosed that the stability control system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 91,000. Updated 8/10/15*cn updated 10/17/2017

Filed Feb 25, 2012 · Driver assistance · IL

When I put the srx into reverse the back up camera does not come on for 3 to 4 seconds. I am backing blind during that period. Cadillac told me that is just the way it is. Someday someone is going to run over a child while backing up, because they didn't see the child on the screen. This is a glaring safety defect.