2012 Cadillac SRX body problems

Filed Apr 7, 2026 · Body · 152,667 miles · OH

The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells. The contact stated that there was water saturating the carpet. Additionally, after it had rained, the radio intermittently stopped functioning. The vehicle was taken to a local dealer several times, but the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 152,667.

Filed Dec 31, 2024 · Body · 110,000 miles · TX

The contact owns a 2012 Cadillac SRX. The contact stated that the rubber tubing around the sunroof was allowing water to leak into the vehicle. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was inspected but not diagnosed. The contact was informed that the rubber tubing had shrunk and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 110,000.

Filed Jul 3, 2023 · Body · TX

The paint on this car is defective. It peels off of the car without any action or agitation by the owner or outside forces. This causes multiple parts of the car rust to under the painted areas, including the roof and hood. This is a common problem with this model and color as several owners have posted about the problem online.

Filed Jun 16, 2020 · Body · 82,500 miles · VA

Sunroof flooding in front passenger floor, water saturation on front passenger carpet.

Filed May 7, 2019 · Body · 110,000 miles · TX

Paint on hood and roof have bubbled resulting in paint chipping off.

Filed Aug 13, 2017 · Body · 26,000 miles · MD · 1 injury

Vehicle was parked. Pressed button to have rear power lift gate open. As it was fully opening, I put one of my grocery bags in the rear hatch the lift gate powered down onto my head without warning. It knocked me to the parking lot. Without any direction from me it went partially up and down again and then closed fully. I got up and tried the button again to open the lift gate. It opened and then jerked down and then up and then closed. It still malfunctions this way and won't open and stay opened.

Filed Nov 30, 2016 · Body, Steering · 84,000 miles · NJ · crash

Freehold collision repaired my 2012 cadillac srx after being sent to them from gold coast cadillac in oakhurst. New jersey on february 4,2016. They forged my name on repair paperwork stating that I accepted the car back and was satisfied with the repairs. This is not true.

Filed Nov 29, 2016 · Body, Steering · 84,000 miles · NJ · crash

My car was t-boned while being serviced at gold coast cadillac in oakhurst, new jersey on february 4,2016. The car was was sent to freehold collision to be repaired at a cost of $11,622.15. The car was not repaired correctly. The gas cap is loose and the rear door is misaligned. The car isn't safe to drive. But yet the dealership forged my signature on the documents the repairs were satisfactory to my liking and I accepted the car back. That is not true.

Filed Sep 27, 2016 · Body, Electrical · 60,000 miles · OK

When it rains the closed sunroof drains into both floor boards of the car, and into the back hatch floorboard whether driving or stationary. Soaking my feet while driving. This has also caused the electrical system that controls the liftgate to go out and it will not open even manually. It saturates the floor and is causing mold to grow underneath the carpet which I would think is a health risk especially for owners like me who have a child with asthma. This happens every time it rains or I wash my car. It has been a problem for almost a year.

Filed Jul 1, 2016 · Body · 46,500 miles · WA · 1 injury

Rear hatch does not stop after opening. It goes up and down several times then shuts. Slammed down and hit my wife on her shoulder. We cannot use the rear hatch due to safety concerns. Never been in an accident other than a small scrape on the side door. This needs to be addressed as soon as possible. Safety issue