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2012 Cadillac SRX transmission problems

11 complaints (3% of all complaints for this car). Typical mileage when it fails: 53,174. 2 crashes reported.

owner complaints
11
of this car's complaints
3%
typical mileage
53,174
crashes
2
recalls
0

Which part fails

  • Driveline: differential unit
    1
  • Automatic transmission: control module (TCM/PCM/tecm)
    1
  • Automatic transmission
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Cadillac SRX transmission problems in other years

200420102016

Related recalls

No recalls on record for this model year.

What 2012 Cadillac SRX owners say

Most recent owner complaints, unedited.

Filed Aug 18, 2025 · Transmission · 116,530 miles · CA

The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,530.

Filed Jul 7, 2023 · Suspension, Transmission · 123,000 miles · TX

The contact owns a 2012 Cadillac SRX. The contact stated that while driving at an undisclosed speed, a message displayed on the instrument panel “service rear axle”. Additionally, the contact stated that she received notification of the federal safety agency Campaign Number: 21V473000 (Suspension) however, the vehicle was taking to the dealer where it was diagnosed that the rear differential clutch failed and needed to be replaced. The contact was informed that the VIN was not included in a recall. The vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

Filed Jan 30, 2021 · Transmission · NJ

Front differential leaks rear differential leaks transmission cooler leaks burns oil headlights very dim

Filed Dec 15, 2020 · Airbags, Suspension · 153,014 miles · KS · crash

Tl* the contact owned a 2012 cadillac srx. The contact daughter was driving 65 MPH highway while raining the vehicle hydroplain which caused the contact daughter to lose control of the vehicle. And crashed into medium in the road where another vehicle hit the contact daughter vehicle in the rear. The contact stated no front and rear air bags deployed in the vehicle. No medical attention at the scene of the failure. The contacts daughter did go to the hospital two days after the failure. A police report was filed. The vehicle was towed to an independent mechanic where then the contact insurance had it towed to diagnosed the vehicle as a totaled loss. Now the contact just receive a recall notification from the vehicle manufacturer in reference to rear suspension toe adjuster link being loose and now the contact feel that was the caused to the failure of the vehicle at the time his daughter was driving.the failure mileage was 153,014.

Filed Jul 20, 2020 · Transmission · 123,000 miles · IL

Driving south on a city street. When the vehicle shut off. Pulled over to the side and restarted the vehicle. Made it another block and the vehicle shut off again. Pulled over again, and this time vehicle wouldn't start. Had to get it towed to my mechanic. Had a diagnosis done because the vehicle was idling rough,cutting off, and poor excelleration. Found out that it was camshaft sensors that were bad. Looked on youtube and found out many people have been experiencing the same problem with the same vehicle and engine.(3.6) cadillac refuses to do a recall on a very dangerous problem. They need to recall all of these vehicles with this engine and fix this problem. 2010 thru 2016 cadillac srx with the 3.6 liter v6. This is a very dangerous thing to happen while you driving. Could cause accident and injury. Shame on you cadillac for not owning up to this design flaw in your vehicles.

Filed Jan 6, 2018 · Transmission · 53,174 miles · MA

Slip detected in rear differential module, differential and clutch fluid mix due to seal deterioration. Replaced piston, seal and fluid at 53,000 miles ($1366.54 repair bill) service advisor said that this is common with this car and mileage.

Filed Aug 2, 2016 · Transmission · 39,751 miles · NY

I was driving home on ny state thruway, I got off my exit and approached toll booth to stop and pay toll. I stopped the car to pay and the car was trying to lurch forward and started shuddering and the rpms were dropping like it was going to stall. I pushed the selector lever into neutral and the car stopped lurching forward and the rpms returned to normal. I put car back into drive after paying toll and proceeded forward to the traffic light and stop and the car did the same thing again. I proceeded home and when I arrived and pulled into my driveway the car started to shudder slightly and when I completely stopped in front of my garage I just held my foot firmly on the brake to see what would happen and the car attempt to go forward but stalled within seconds. I attemtpted to start the car back up but it took a few seconds of pressing the button before the car fired back up. I then backed up to the end of my driveway and went forward to see if it would do it again but it did not. My wife started car in morning and it did it again at the first stop sign she approached. I called carbone cadillac and scheduled an appointment to drop off car to correct issue. They had the car for two days and could not replicate the condition. I picked up the car and I will get it to do it again an get it on video for proof of the defect as this is unacceptable. I just bought the car for my wife 2 months ago. Totally unacceptable safety hazard to say the least. Mileage is 40,251

Filed Jan 15, 2015 · Brakes, Transmission · 22,000 miles · IA

Vehicle was parked in a driveway with a slight slant. Rear hatch was opened and we were unloading vehicle. Vehicle was in park and turned off. Approximately 5-10 minutes after exiting the vehicle, we went back outside to remove items from the rear. The vehicle started rolling away (tires turning, not a slide). A person in the group was able to catch it and jumped in the driver's door and applied the brake. Service dept reports they can find nothing wrong. I'm grateful we were able to catch it otherwise, someone could have been injured while unloading the rear or it could have rolled away and crashed while we were in the house.

Filed Jul 1, 2014 · Engine, Transmission · 21,000 miles · MD

Tl* the contact owns a 2012 cadillac srx. The contact stated that once the accelerator pedal was depressed the vehicle hesitated. The vehicle had not been repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 21,000. The VIN was not available. Updated 8/11/14

Filed May 2, 2014 · Acceleration, Transmission · 5,000 miles · MI

Tl* the contact owns a 2012 cadillac srx. The contact stated that the vehicle was exhibiting a 3-4 second delay in acceleration. The vehicle was not taken for inspection or repairs. The manufacturer was notified of the failure. The failure mileage was 5,000 and the current mileage was 44,000.

Questions about the 2012 Cadillac SRX transmission

Does the 2012 Cadillac SRX have transmission problems?

Owners have filed 11 complaints about the transmission of the 2012 Cadillac SRX, 3% of all its complaints.

At what mileage do 2012 Cadillac SRX transmission problems start?

The typical (median) mileage in owner complaints is 53,174 miles.

Was there a recall on the 2012 Cadillac SRX transmission?

There is no recall for this problem on this model year.

What year does the Cadillac SRX have bad transmission?

The Cadillac SRX model years with the most transmission complaints are 2010 (46 complaints), 2011 (36 complaints) and 2004 (34 complaints).

Other 2012 Cadillac SRX problems

Lights 234Brakes 45Suspension 42Electrical 32Body 19Steering 18Airbags 15Engine 15Acceleration 14Visibility 11Driver assistance 10Wheels 7Seat belts 4Seats 4Fuel system 3Tires 2Locks 1

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