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Cadillac SRX adaptive cruise problems

11 of the 3,266 owner complaints about the Cadillac SRX describe adaptive cruise control problems, most of them for the 2015 model year.

owner complaints
11
worst model year
2015
typical mileage
66,200
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2016
    1
  • 2015
    3
  • 2014
    1
  • 2013
    1
  • 2011
    1
  • 2008
    1
  • 2007
    1
  • 2004
    2

What owners say

Filed Dec 18, 2021 · Brakes, Driver assistance · FL

A brake module went out in the car August 2021. Brake, ABS, stability track, power steering warning lights all on. Cruise control doesn’t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It’s been 4 months and Cadillac can’t get the part to fix it. A brake module seams important

Filed Sep 22, 2019 · Acceleration · 49,000 miles · TX

I had my cruise control set to 70 miles per hour and when it was time to exit the highway, the cruise control would not turn off. I entered a one-lane elevated exit. I applied the brakes, and while going 50 MPH, was trying to turn the cruise control off at its switch. I shifted the car into neutral and when I put it back into drive the car started to accelerate again. I tried this more than once. I had difficulty maintaining control of my vehicle. After getting off the exit, I brought the car to a stop by placing it in neutral. I was now at the entryway to dfw airport and had my vehicle on the shoulder. After turning the car off and back on I hoped that maybe I could drive it to a parking spot, as to call a wrecker at that moment would cause me to lose my expensive ticket for an overseas flight. After I turned the car back on, I tried to take off to merge with traffic and found that my car would not get up to speed so I pulled back onto the shoulder. I tried this again and realized that my foot did not reach the accelerator as it normally does. Not only had the cruise control failed to turn off but the accelerator was now stuck down. I hit the accelerator with the heel of my foot and it dislodged. I was able to drive the car to the closest parking lot. Upon my return I had the car towed as I was fearful of driving it.

Filed Apr 30, 2019 · Lights · 47,276 miles · TX

Tl* the contact owns a 2015 cadillac srx. The contact stated that the headlights were dim and provided poor visibility. The vehicle was taken to chuck nash of san marcos (3209 I-35, san marcos, tx 78666, (512) 253-8815) where a new cruise control and back-up light were installed; however, the headlights were not diagnosed or repaired because there was no recall. The manufacturer was not made aware of the failure. The failure mileage was 47,276. The VIN was invalid.

Filed Mar 6, 2019 · Lights, Steering · 152,000 miles · PA

At night I can't see out my window it's very dark and my headlights are very dim making it very hard to see at night. I have to put my high beams on to see. Also my strong is hard to turn when I'm trying to reverse or park but sometimes it's fine like their isn't anything wrong and when I'm when I'm driving it's fine. My horn and everything on my steering wheel stopped working all of a sudden. I went to my car in the morning to turn it on and my heated steering wouldn't work the cruise control no buttons worked plus my horn. On top of that I had my car re alligned because it kept feeling wobbly and it didn't work.

Filed May 31, 2018 · Acceleration, Driver assistance · 32,000 miles · CA

Cruise control shuts off while driving. Cruise control and speed odometer has different readings. 7 miles different in reading.

Filed Jan 8, 2018 · Electrical, Transmission · 120,000 miles · IL

Tl* the contact owns a 2014 cadillac srx. On several occasions, while driving at undisclosed speeds, the automatic transmission was downshifted and the vehicle came to an abrupt stop. The contact also stated that there was a hesitation occasionally when the accelerator pedal was depressed. The vehicle was taken to shirey cadillac (10125 s cicero ave, oak lawn, il 60453, (800) 338-4553) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact also stated that the cadillac cue system, which controls the heating, air conditioning, defroster, radio, navigation, cruise control, and telephone service, was also inoperable. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 120,000.

Filed Jan 7, 2015 · Acceleration · 70,375 miles · AL

When activating the resume switch to a set speed of 65mph, the switch sticks in the resume/acceleration position, resulting in the vehicle accelerating past the set speed, too speeds greater 85 MPH, prior to disengaging the cruise control. This has occurred three different times over the past five or six years. The condition was intentionally induced on one occasion.

Filed Dec 2, 2014 · Visibility · 66,200 miles · TX · 2 injuries

While driving on interstate, cruise control set to 68 MPH., approximately 6:25 p.m., temperature in mid 60s, all windows rolled up, environmental set to 70, the ultraview sunroof of our 2007 cadillac srx imploded into the passenger compartment. There were no vehicles in front of us, so no debris tossed up, wife and son received small cuts to face and arms, no medical attention required. No foreign objects found when cleaning car to take to dealership. No indications/sounds sunroof was damaged and about to give way. Car had just come from dealership for 60000 mile milestone service and repair of small items.

Filed Jul 10, 2013 · Acceleration, Brakes · 600 miles · MI · fire

This is a report of a nearly fatal accident on june 29th, 2013 with a new cadillac srx that was leased from gm. The accident involved both me and my daughter who were belted in the vehicle which caught fire and accelerate to 110 MPH. We were traveling on rt 127 n with the cruise control set at 60 MPH. I was passing another vehicle and the speed started to dramatically increase. I would break and the speed would come down and then it would continue to rise. Black smoke was coming out of the engine. Using both feet on the brake, it finally came down to 5mph, but it would not stop. I pulled over at 5 MPH and shifted the car into park. I used onstar and shortly thereafter the fire department, the sheriff, and another police officer were on the scene. This was a life threatening event!! The car was towed back to the dealership in adrian. I leased this car on 5-31-13, our second srx and less than a month old. I sent a letter to [xxx] at gm regarding the aforementioned and have had no response. I am going on week two with no car and no resolution with this incident. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Apr 4, 2011 · Driver assistance · 105,000 miles · TN

While driving on a straight stretch of interstate on dry pavement, the stability system intermittently engages causing the ABS to engage. The vehicle will veer to one side (has gone both r and l) as the ABS applies the brakes and the stability system attempts to correct for a problem that doesnt exist. The "stability system engaged" message appears on the touch screen. Additionally, the stability system will engage (again, "stability system engaged" message appears) without the ABS engaging. This will often cause a slight course correction, but no dramatic veer to one side. The ABS recently engaged 2 times during a 90 mile trip with the stability system engaging (no ABS) an additional 6-8 times. At no point were road conditions impared in any way. Weather was mid 60s-low 70's and sunny. The issue occured without the crusie control on (first time, ABS engaged) and with the cruise control on(ABS never engaged). When the ABS engaged, the vehicle would veer enough to move partially into another lane. Had there been more traffic, I could have easily been involved in an accident at highway speeds. Speeds at the time of the incidents varied from 55-70.

Related recalls

No recalls on record for this model year.

Questions about the Cadillac SRX adaptive cruise

Which Cadillac SRX years have adaptive cruise control problems problems?

The model years with the most reports are 2015 (3 complaints), 2004 (2 complaints) and 2007 (1 complaints).

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