The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with the federal safety agency Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.
The worst 2019 Cadillac XTS problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
- Brakes1
- Engine1
- Seats1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
- Brakes1
- Engine1
- Seats1
- Steering1
- Tires1
- Transmission1
Recalls 2
Seat belts: front
- What is wrong
- General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
- Risk
- If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N182204040.
Recall number 18V899000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
- Risk
- A reduction of braking performance can increase the risk of a crash.
- Remedy
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 18279.
Recall number 18V576000 · Recall details
Technical service bulletins for the 2019 Cadillac XTS 682
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- Unknown or other
- PI to help diagnose A/C concern
- Unknown or other
- Unknown or other
- Unknown or other
- Unknown or other
- Unknown or other
- New Vehicle Monitoring Programs Section in IVH
2019 Cadillac XTS crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| Cadillac XTS 4 DR AWD | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 5 | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 4 |
| Cadillac XTS 4 DR FWD | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 5 | Phrases found in the owners' own descriptions, so one complaint can mention several symptoms. | 4 |
2019 Cadillac XTS fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.6L 6‑cyl | FWD | 15-19 | 21-28 | 17-22 |
| 3.6L 6‑cyl | AWD | 16-17 | 23-26 | 18-20 |
What 2019 Cadillac XTS owners say
Most recent owner complaints, unedited.
currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.
Brakes failed to completely stop the vehicle once when backing out of a parking spot and again when pulling into a parking spot
The backup camera guide lines can barely be seen and in any sun light cannot be seen at all. At night , all you can see is what looks like snow. Cadillac says it is a software problem and there is no fix. This is a safety issue and need to be addressed there are numerous complaints about this and cadillac refuses to fix it
Compare the 2019 Cadillac XTS
Other model years
Questions about the 2019 Cadillac XTS
Is the 2019 Cadillac XTS reliable?
Owners have filed 6 complaints about the 2019 Cadillac XTS, fewer than a typical XTS model year.
What is the 2019 Cadillac XTS year score?
The 2019 Cadillac XTS scores 91 out of 100 (good). The score compares it with the other model years of the Cadillac XTS: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2019 Cadillac XTS?
Airbags, with 1 complaint. Next is brakes (1).
How many recalls does the 2019 Cadillac XTS have?
2 recalls, covering seat belts and service brakes, hydraulic.
Is the 2019 Cadillac XTS safe in a crash?
The 2019 Cadillac XTS was crash tested, but no overall score was published. Partial scores: frontal 5, rollover 4 out of 5.
What gas mileage does the 2019 Cadillac XTS get?
Official estimates for the 2019 Cadillac XTS range from 17 to 22 mpg combined. The most efficient version (3.6L 6-cyl, FWD) gets 15-19 city and 21-28 highway.
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