The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of the federal safety agency Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.
The worst 2019 Chevrolet 5500HD problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes3
- Fuel system2
- Electrical1
- Engine1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes3
- Fuel system2
- Electrical1
- Engine1
- Transmission1
Recalls 3
Service brakes, hydraulic
- What is wrong
- General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
- Risk
- An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were mailed July 11, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N222375270.
Recall number 23V266000 · Recall details
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
- What is wrong
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
- Risk
- The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
- Remedy
- Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1‑866‑441‑9638. Isuzu's number for this recall is V2103.
Recall number 21V194000 · Recall details
Wheels: lugs/nuts/bolts/studs
- What is wrong
- Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
- Risk
- If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
- Remedy
- Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1‑866‑441‑9638 or Chevrolet customer service at 1‑800‑222‑1020. Isuzu's number for this recall is V1906.
Recall number 19V835000 · Recall details
Technical service bulletins for the 2019 Chevrolet 5500HD 348
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2019 Chevrolet 5500HD owners say
Most recent owner complaints, unedited.
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.
Water line cracking leaking antifreeze overheating engine
When driving, it feels like im riding on rumble strips. Transmission feels like its slipping when driving at lower speeds and when on throttle, like going up hill. Do not notice a difference in 4x4 mode. Truck also has hard shifting from 1-2 and 2-3rd gear.
My truck will stop running at freeway speeds with no engin light have had to stop in travel lane to restart the truck the brakes will shake steering wheel out of your hands and mutipul emission related engin lights daily the truck is only 3 weeks old the engin brake shifts from over drive to 3rd or second gear redlining the motor and u have to apply wide open theottle while pulling a trailer down a steep grade very unsafe
Brake booster pump motor runs all the time even after ignition is turned off. If truck was to shut off then would have no brakes to stop,
Compare the 2019 Chevrolet 5500HD
Other model years
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Questions about the 2019 Chevrolet 5500HD
Is the 2019 Chevrolet 5500HD reliable?
Owners have filed 6 complaints about the 2019 Chevrolet 5500HD, close to a typical 5500HD model year.
What is the most common problem with the 2019 Chevrolet 5500HD?
Brakes, with 3 complaints. Next is fuel system (2).
How many recalls does the 2019 Chevrolet 5500HD have?
3 recalls, covering service brakes, hydraulic, suspension and wheels.
Was there a recall on the 2019 Chevrolet 5500HD brakes?
Yes, 1 recall: 23V266000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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