The steering wheel fails to return to center after turning and will stay stuck in the turned position. In looking through forums, it appears to be a common issue for Bolts that Chevrolet has not taken accountability for as no recall has been issued even though the complaints are quite numerous with the steering gear needing to be replaced, even at low mileage.
2017 Chevrolet Bolt EV steering problems
126 complaints (36% of all complaints for this car). Typical mileage when it fails: 44,000. 1 crash reported.
- owner complaints
- 126
- of this car's complaints
- 36%
- typical mileage
- 44,000
- crashes
- 1
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Bolt EV steering problems in other years
Specific symptoms reported on the 2017 Chevrolet Bolt EV steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2017 Chevrolet Bolt EV owners say
Most recent owner complaints, unedited.
The steering (rack and pinion) is dangerous. My previous 2019 bolt with 43000 miles handled great and this one (17 with 36xxx) I have to keep both hands on the wheel at all times because it pulls after a turn and the wheel doesn’t find center so I am constantly sawing at the steering wheel. At highway speeds this could become dangerous and cause an accident from an overcorrection. Steering has become stiff and almost like I have a bad alignment but it could go in either direction. I already had a near miss at highway speeds due to the steering not being as responsive as I know it should be. I feel like the vehicle could lose control if I am a fraction of a second late in my steering. I’m not sure if this was planned obsolescence but I feel like the steering should last at least another 60,000 miles before I have to make any major repairs.
The steering rack is binding and has malfunctioned. The steering wheel does not return to center after turning and vibrates or wobbles while driving, which may impair steering control and makes the vehicle unsafe to drive. The problem was diagnosed and confirmed by a certified automotive repair shop. No warning lights or messages appeared. The only prior symptom was progressively worsening steering-wheel operation over time.
I am reporting a potential steering system safety defect involving my 2017 Chevrolet Bolt EV. The problem began at approximately 22,800 miles. The steering wheel developed a grinding noise, a noticeable catching/binding sensation when turned, and would not return to center normally after a turn. The condition could be felt even while the vehicle was stationary and not running by turning the steering wheel back and forth. While driving, I could feel the steering pull and catch when turning left or right. The problem gradually became worse over about two months. There were no warning lights or dashboard messages. I first tried to have the vehicle inspected by a Chevrolet dealership, but that appointment was canceled. I then took it to Lee Johnson Chevrolet in Kirkland, WA. At 23,661 miles, the dealer test drove the vehicle and documented that they verified my concern. Their diagnosis stated that the steering gear had “internal worn gear damage” and required replacement of the steering gear/rack assembly. The intermediate steering shaft bolt was also involved in the repair. I paid $4,406.56 for the repair which includes a separate $301.24 diagnostic charge. The vehicle was not covered by warranty. The repair appears to have corrected the problem. I am concerned this is a premature manufacturing or component defect rather than normal wear. The vehicle has never been in an accident or collision and had fewer than 24,000 miles when a safety-critical steering component required replacement. The progressive grinding, binding, pulling, and failure to return to center made the steering increasingly unpredictable. I have also found numerous reports from other Chevrolet Bolt owners describing similar steering problems. I believe the federal safety agency should investigate whether premature steering gear failure in 2017 Chevrolet Bolt EVs is a broader safety defect.
The steering rack on the Chevrolet Bolt EV does not return to center on turns. Over the course of the past 25k miles, my particular model has slowly began to lock up on deep turns. This occurs on sharp rights, lefts, and on both on and off ramps - especially the ones that loop around. The steering rack gets stuck on sharper turns and continuous turns, requiring force to return back to center or to get out of the turn. With hands off the wheel, the vehicle maintains its turn radius and without driver input, would inevitably turn into a barrier, object, or even another vehicle. Issues began around the 80k mark, possibly sooner, and dealer did not fully disclose this occurrence. The steering binding is a safety issue, and if left long enough might fully bind up causing an accident. It reduces my ability to sense road traction conditions and make fine adjustments.
COMPONENT: Electric power steering (EPS) steering gear / rack and pinion assembly. WHAT HAPPENED: The steering gear binds internally. After a turn the wheel does not return to center and must be forced back to straight; steering feel is stiff and clunky. On at least one occasion the wheel felt stuck in place partway through a turn and I had to fight it to finish the maneuver. I nearly lost control of the vehicle. Exact date, location and speed of that incident: UNKNOWN. The condition is chronic and has worsened over time. I own two Bolt EVs (2017's); both have this defect and I am filing a separate complaint for each. Mileage on this vehicle: approx 96,000 but it's been bad since 80,000 (at the very least). SAFETY RISK: Binding steering requires manual correction after every turn, increasing risk of overcorrection, unintended lane departure and delayed emergency response. Worst at intersections, on/off ramps and parking lots. The driver cannot anticipate when the wheel will stick. WARNING LAMPS / PRIOR SYMPTOMS: [No warning lamps, messages or codes appeared] Earliest symptom: [stiff or notchy steering]. First noticed [right away when I bought the car used]. CONFIRMED BY DEALER OR SHOP: [not yet presented] INSPECTED BY MANUFACTURER, POLICE OR INSURANCE: No. AVAILABLE FOR INSPECTION: Yes — vehicle and original steering gear assembly. This failure is widely reported across Bolt EV and EUV model years. GM service information contains a diagnostic procedure for poor return of the steering wheel, indicating the manufacturer is aware of it. No safety recall has been issued, and dealer repair runs $2,500-$3,500 because the subframe must be lowered to reach the rack. Videos of the repair are available online, which also include plenty of discussion about the symptoms and dangers: [XXX] and [XXX] I request that the federal safety agency open an investigation into the Bolt EV/EUV steering gear as this should 100% be a priority safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am experiencing a commonly reported issue with the steering rack binding and failing to self-center after a turn. Turning the steering wheel left and right has become increasingly more stiff over time. Unreliable steering, especially during turns could potentially lead to an accident/collision.
Steering is binding, does not return to center when turning, it has play in the steering, and rattles and shakes when driving in the highway. Dealer said it needs a steering shaft replacement. The car has been doing this since it had less than 50k miles. There were no warning lamps or messages. Since this is steering, it is dangerous and puts others at risk. The steering binding is a safety issue, and if left along long enough it might fully bind up causing an accident, and also reduces my ability to sense road traction conditions and make fine adjustments; I feel a recall is warranted because of the serious nature of this problem.
Component or system that failed/malfunctioned: The Electric Power Steering (EPS) Gear / Steering Rack Assembly. The component has not yet been removed from the vehicle and is available for physical inspection upon request. How safety is put at risk: When navigating low-speed turns or accelerating from a stop where the steering wheel is rotated to approximately 45 degrees, the steering gear mechanically binds and catches. The wheel completely fails to self-center or return to a straight position on its own. The driver must apply sudden, manual physical force to yank the wheel back to center. This creates an immediate loss-of-control and lane-departure hazard during low-speed maneuvers. Because this is a progressive mechanical wear issue, there is a severe risk of a total steering lockup at higher highway speeds. Confirmation by dealer/independent center & manufacturer inspection: The vehicle has not yet been inspected by a dealer, independent service center, or the manufacturer due to the high out-of-pocket cost of the repair. The owner is operating the vehicle with extreme caution while awaiting a formal safety recall regarding this documented steering gear defect. Warning lamps, messages, or prior symptoms: No electronic dashboard warning lights or error messages have illuminated. The primary prior symptom was a subtle, rotational scraping/friction noise heard coming from the front driver-side wheel well when passing roadside walls or barriers, indicating ongoing mechanical friction within the steering assembly. The 45-degree steering binding first appeared several months ago and has progressively worsened.
The steering has become stiff; the steering wheel does not return to center after a turn without driver assistance.
Questions about the 2017 Chevrolet Bolt EV steering
Does the 2017 Chevrolet Bolt EV have steering problems?
Owners have filed 126 complaints about the steering of the 2017 Chevrolet Bolt EV, 36% of all its complaints, more than any other problem.
At what mileage do 2017 Chevrolet Bolt EV steering problems start?
The typical (median) mileage in owner complaints is 44,000 miles.
Was there a recall on the 2017 Chevrolet Bolt EV steering?
There is no recall for this problem on this model year.
What year does the Chevrolet Bolt EV have bad steering?
The Chevrolet Bolt EV model years with the most steering complaints are 2017 (126 complaints), 2019 (47 complaints) and 2018 (38 complaints).
Other 2017 Chevrolet Bolt EV problems
Electrical 114Fuel system 70Transmission 27Brakes 22Engine 16Visibility 12Acceleration 11Driver assistance 9Suspension 8Seats 5Wheels 5Airbags 3Lights 3Seat belts 3Body 2
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