While driving on interstate highway 40 in ok at 70 MPH the vehicle starting doing strange things. At first every time you enabled the turn signal it would disengage the cruise control. Approximately 45 minutes later the brake light came on and then a message appeared stating a fault with the traction control and then within a few more minutes the engine fault light came on, then the radio went off and the clock display went away. We pulled off the highway at a mcdonald's and when I turned the vehicle off I could not remove the key from the ignition. Everything electrical would not operate and the vehicle would not start. At this point we decided to have breakfast before calling a tow service. When we finished with breakfast we returned to the vehicle and it started. The engine fault light was still on for a few miles and then went out and every think worked properly for the remaining 1000 miles of the trip to pa.. The next day I searched the internet to find some info on this problem. There were many 2012 captive owners complaining about the same problem. It appears to be something with the battery cabling. The only thing that appeared to resolve the problem was changing out the cabling to the battery or adding an additional ground cable from the battery to the engine.
2012 Chevrolet Captiva: won't start
6 of the 65 complaints about the 2012 Chevrolet Captiva describe won't start.
- owner complaints
- 6
- of this car's complaints
- 9%
- typical mileage
- 48,000
- recalls
- 0
Won't start by model year
What owners say
Tl* the contact owns a 2012 chevrolet captiva. While driving 70 MPH, the vehicle stalled and the check engine warning indicator illuminated. After a few attempts, the vehicle was able to restart; however, the failure recurred. The contact stated that the failure occurred a number of times in the past and the vehicle would not start until the next day. The vehicle was taken to the local dealer (cooper chevrolet buick, 1300 s quintard ave, anniston, al, 36201), but they were unable to duplicate and diagnose the failure. In addition, the transmission would disengage or display a fuel pump error. The manufacturer was not contacted or made aware of the failures. The failure mileage was approximately 48,000.
My captiva has approx 40,000 miles on it, it randomly will not start, the first time this happened I called aaa, then while waiting for triple aaa, I tried it again and it turned on. It randomly happens and when I put the key in the ignition, I cannot get the key out and it gets stuck. This has happened multiple times. Also, the radio randomly doesn't work or, randomly all the stations are changed, the remote key opener doesn't work when all this is happening as well. In 2015 the AC was not working, it took three different repair shops to finally fix it, the battery has also been replaced. This morning the key got locked in, never returned to being able to start. When I called dealership to tell them I'm having it towed in they said the car has to be showing the "symptoms" before they can do anything about it, so today since it never went back to normal and the key is still stuck in ignition I am having it towed in. I'm assuming its electrical related, I sure hope the air bags aren't affected by all this, it's bad enough never knowing if the car's going to start or not.
The car will not start, key is stuck in the ignition. We have jumped it numerous times and for no reason the car will not start again. The battery was good, had it checked. 4th time since the start of 2016. Right now there is no, power , I can't even get the indoor lights on. It is going back to the mechanic. The car was stationary, (in my car port).
Vehicle driven in high traffic area when without warning slowly lost all power and stalled in the middle of the street. Initial attempt to start vehicle failed. After several more attempts the vehicle started only to gradually lose power and stalled again. Able to roll vehicle off main street onto side street and called aaa. While waiting for aaa I disconnected both positive and negative battery cables waited 10 minutes and reconnected. Vehicle started but when moved it again lost power and stalled. Aaa arrived and the vehicle started and was driven onto the flatbed. The vehicle was towed to my home and when the operator attempted to drive the vehicle off the flat bed it would not start. After several attempts the operator was able to start and drive vehicle off the flat bed. We have not driven the car since we are unable to determine the cause of the problem. This situation could have had a tragic ending had I been hit during this vehicle malfunction.
Car was driving fine went into a store came out keyless entry would not work, opened door with key and car would not start. Called for a jump but before the person came the car started out of the blue. I never attempted to start the car again but had inadvertently left the switch to the on position. I took the car into good chevrolet for service and was told that my car's brains were basically scrambled. I was told that the PCM, bank 1 sensor 2 oxygen sensors were replaced and that all codes were cleared and that the repair was verified. I pick the car up on 8/14/14 drove it on 8/15/14 and the same thing happened again only this time the key would not come out of the ignition and all power was lost. Again I sat there and waited and about 15-20 minutes later the car started. This time the car show additional issues. The lights where the rpms are shown flickers on and off, the car sputters, trying to get up to a certain speed is taxing and when I put the car in reverse there is a rattling coupled with a squealing sound. Today is 8/16/14 and I will be taking the car back into good chevrolet once again for service. I can only hope that they will repair the car this time and that I do not have some major issue after the warranty period as there is clearly something wrong within the car's electrical or computer components.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified...
- This service bulletin provides guidelines and diagnostic/repair information to technicians regarding...
- This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Chevrolet Captiva won't start
Is won't start a common problem on the 2012 Chevrolet Captiva?
6 of 65 owner complaints about the 2012 Chevrolet Captiva (9%) mention won't start. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2012 Chevrolet Captiva?
There are 0 recalls and 179 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Chevrolet Captiva
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