Key will lock in ignition and vehicle will not start. Happens intermittently. Battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. Rattling the battery fixes the problem, but only temporarily.
Chevrolet Captiva won't start problems
19 of the 315 owner complaints about the Chevrolet Captiva describe won't start, most of them for the 2014 model year.
- owner complaints
- 19
- worst model year
- 2014
- typical mileage
- 84,000
By model year
Often reported together
Loss of power 4Stalling 3Engine failure 2Check engine light 2Warning lights 1Oil consumption 1
What owners say
Driving vehicle all of a sudden it just cut off with no warning . Lost power just went dead and would not start back up had to get towed.
Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with battery wires and fuse box before I hear the car make any noise again. Was informed by more than one mechanic that there are GM recalls for the thermal cable, battery protective cable, and starter motors, but nothing for my VIN has popped up. Have found almost 100 other complaints on multiple sites and more than a dozen reported accidents due to this issue. Car sits at almost 98,000 miles now and it will not turn over for me. Recalls should be put out for the entirety of this model because I have met 2 other people who have had the exact same problem and were informed that the dealerships have refused to acknowledge prior recall or safety information.
My vehicle wouldn't start, thought it was the battery, wouldn't take a jump, had towed to mechanic, told timing chain broke, need a new, used or rebuilt engine. It only has 84000 miles on it, oil changes done regularly, read other complaints, seem very simular
Frequently car will not start even with good battery and cable connections. While driving car will lose power. The 3 gauges(RPM, speedometer, and gas) all stop and working. The car will still run but at a much less power. Sometimes they start working but rpms will run very high and speed is greatly decreased. Message comes across to service stabilitrak and traction control. Warning lights come on such as ABS, tcs warning,stabilitrak indicator, and parking brake warning. Doors lock and unlock repeatedly. At times have been able to reset by unhooking battery cable and reconnecting and waiting. No pattern as to when and why it happens. Major safety concern. Have even replaced under-hood fuse box. Oh and key gets stuck in ignition. While I will put a date, know that this is happened multiple times over the last year. Usually two times a week sometimes more
Boughr the SUV from dealer with 63 k miles. Did oil changes on time and maintenance. Car engine is nliwn at 86k miles. First the car started ti idke riugh during stops. Cmtook in. They replaced crankshaft sensors. Cleaned throttle.body. Ran ok for 2 months. Then problem came back. However the next day the SUV wouldn't start. Did a crank no start I changed the battery, tried the spark plugs, fuel filter. Still no crank. The mechanic who looked at it found that. The timing chain lost tension.. Because a plastic clip. Which holds twnsion on the timing chain was missing..a plastic piece.. Caused my timing to shift where it messed up the ECM. This caused the pistons to shoot when the valve was closed. So now a car I bought for 12k. And paid off.. Only to put 20k miles on it.. Will cost me 7k for a refurbished engine swap.
I bought the car used and within the first 7 days when I was leaving for work, the car wouldn't start. The lights flickered 1 time and then went off. I turned the key back thinking I had a bad crank and then tried to start it up again, there was no lights or anything. Tried to take the key out the ignition, the key would not come out. After playing with the car, trying to jump it, I lost home and was reaching to take my badge out from between the seats. When I was pushing the seats backwards, the lights came back in and the car started. 2 days later when I got home from grocery shopping, I hit the clicker to unlock the trunk, it wouldn't open, tried to unlock it from the door, wouldn't open. Put the key in the ignition, car wouldn't turn on and the key wouldn't come out the ignition.
The vehicle has been consuming a lot of oil. So much that I need to set a reminder on my calendar to check every 2 weeks. It did not leak oil. On 12/19/2019 at 134k, I was driving and noticed the car's power weakened. It stalled, I started and went on the highway. Stability traction warning light came on as well as decreased engine power. I had my hazards on and coasted to a gas station off the highway. I check my oil. I nearly had any. Mind you on 12/9 I had to have my heat fixed and paid for a new blend door heat actuator. They also added 2 quarts of oil on 12/9. I hardly had any 10 days later. A fter adding 2 qts the vehicle sounded okay and off I went. Within 5 minutes, on the highway, all the warning lights came on again.the car was decreasing engine power. It was terrifying. I made it off the highway onto another highway and broke down in the breakdown lane during rush hour.. Engine would not start. My mechanic said the rear main seal come out and lost all the oil. There is a bulletin about this happening during cold weather. I took good care of the vehicle and am angry and disappointed in chevy for being aware of issues and not having a recall. I have to buy another car now.
Car loses voltage while driving and radio shut off. Sometimes car will not start and I have to bang the fuse box to get a connection. I have also seen the emergency parking brake icon, ABS, traction control and service traction control all light up.
I had my oil changed 3 days ago, started my car after the work was complete and parked it less than 2 minutes later after traveling 1/4 mile to the grocery store. I attempted to restart my car after my shopping was complete less than 10 minutes later and was unable to as the engine would not start. I have now been informed by my mechanic that I should have my entire engine replaced. Prior to that, I have had oil consumption issues and I have been informed by several other mechanics that this is a frequent problem with this model a car. Despite having had my vehicle regularly serviced as recommended, I am constantly having to add oil in between servicing. This vehicle has major oil consumption and engine failure issues that should be dealt with immediately. Had I known these problems would be in my future, I would never have purchased this vehicle and put my family at risk. The fact that this model has not been recalled is a major oversight and ridiculously irresponsible.
Related recalls
No recalls on record for this model year.
Questions about the Chevrolet Captiva won't start
Which Chevrolet Captiva years have won't start problems?
The model years with the most reports are 2014 (7 complaints), 2012 (6 complaints) and 2013 (6 complaints).
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