2013 Chevrolet Captiva: engine failure

Filed Feb 17, 2022 · Steering · 170,386 miles · IA

The contact owns a 2013 Chevrolet Captiva. The contact stated that while his brother was driving at an undisclosed speed, the steering column knuckle detached, causing the steering wheel to become inoperable. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 170,386. Car was serviced on 12/5/2019 for a KIA warrantied repair; timing belt replacement causing engine failure. The representative restated again that KIA would not repair the car. Consumer stated vehicle sustained a rod bearing failure at 74,000 miles during operation at highway speeds. Consumer did not receive a letter from KIA for corrective maintenance.

Filed Dec 22, 2020 · Engine · WI

My captiva leaves no trace of oil on the garage floor but burns through oil fast enough I must add oil between oil changes. Vehicle does not smoke so I don't know where it goes. I know several other people with captivas that have had the same problem and some have had their motors replaced. I cant believe there is no recall on something to do with the oil issue as I know of at least 2 other people that problem. Now I am dealing with a leaky radiator and have made an appointment to have that fixed. A 7 year old car with just over 100k on it should not have these problems. If I hadn't checked the oil, the motor no doubt would have seized up going down the road and who knows what would have happened. I don't know the exact date that we finally had to start adding oil but it has been over a year. I am finally tired of having to check oil like I own a 200k car.

Filed Jun 21, 2020 · Engine · 104,000 miles · OH

I heard a small noise. Took my captiva to my shop to check it out. They wouldn't even let me drive it to my dealer which was 2 miles away. They had it towed. The 2.4l engines also in gmc's terrain and equinox, eat up oil quickly and blow out your engine. Luckily my service people found it. But it cost me $5,000 for a new engine because I was now at 104,000 and my warranty ran out at 100,000. Now there is a recall on terrains and equinox but not the captiva's. And we have the same engines.

Filed Jan 24, 2020 · Engine · 100,000 miles · IL

Driving down the road doing 50. Car just dies out if no where. Pulled over and it would start. Waited 15 minutes and it would then start. Car engine sounded rough. Had the car towed to a mechanic. He told me the engine was blown. I contact chevy. They tell me to get it looked at by chevy dealer. Towed car to dealer. They have now informed me that the engine was locked and they believe no longer good. New engine will cost 8000. After doing some research, I see online this is a very common problem n with the engine in this model. And this engine is used in a few other models and experiencing the same problem. They tow truck driver and independent mechanic verified this was a common problem with this engine. Representative at chevy also verified this was a common problem with the engine. His name is [xxx] with friendly chevrolet in springfield illinois. Should these engines be failing? Should consumers be faced with this issue. Please help. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 4, 2019 · Engine · 82,000 miles · AL

Tl* the contact owns a 2013 chevrolet captiva. While driving 3 MPH, the contact heard an abnormal noise while depressing the accelerator pedal. The contact stated that the rpms increased rapidly. Also, when approaching a stop light, the vehicle seized, but was able to restart. Also, the check engine warning indicator illuminated. The vehicle was taken to mobile chevrolet (located at 2900 government blvd, mobile, al 36606, (251) 545-4291), but they were unable to duplicate the failures. The vehicle was taken to an independent mechanic who stated that two variable valve timing sensors needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was 82,000.

Filed Mar 16, 2019 · Engine · 109,000 miles · TX

I had my oil changed 3 days ago, started my car after the work was complete and parked it less than 2 minutes later after traveling 1/4 mile to the grocery store. I attempted to restart my car after my shopping was complete less than 10 minutes later and was unable to as the engine would not start. I have now been informed by my mechanic that I should have my entire engine replaced. Prior to that, I have had oil consumption issues and I have been informed by several other mechanics that this is a frequent problem with this model a car. Despite having had my vehicle regularly serviced as recommended, I am constantly having to add oil in between servicing. This vehicle has major oil consumption and engine failure issues that should be dealt with immediately. Had I known these problems would be in my future, I would never have purchased this vehicle and put my family at risk. The fact that this model has not been recalled is a major oversight and ridiculously irresponsible.

Filed Feb 28, 2019 · Engine · 130,000 miles · MO

Excessive oil consumption LED to complete engine failure at 130,000 miles. Oil changes were current. Check engine light came on and was diagnosed as camshaft solenoid. When replaced, check engine light remained illuminated, then reduced engine power came on. Chevy knows of this issue and refuses to include the captiva in the same special coverage announcement as the equinox and gmc terrain even though the engines are identical. Reduced engine power came in while in motion, nearly leading to accident due to sudden slowness

Filed Aug 11, 2018 · Driver assistance, Engine · 86,000 miles · MN

Engine sputtered, lurched forward, then almost died repeatedly at a stoplight. Drove car home as no warning lights came on and made an appointment with my mechanic. Mechanic advised to drive car to the shop. When I started the car to drive there, several engine lights came on stating 'reduced engine power' and a stabilitrack warning. The car then died and would not start again. Towed the car to the shop and was told my timing chain snapped and destroyed the engine. 80k miles on the car and my warranty is expired, so now I'm putting several thousand dollars into a new engine. Have heard of several other issues similar at the same mileage.

Filed Nov 19, 2015 · Steering · 20,000 miles · IA

Tl* the contact owns a 2013 chevrolet captiva. After parking the vehicle, it failed to restart without warning. In addition, the contact mentioned that the steering wheel seized and was difficult to maneuver when attempting to start the vehicle. The vehicle was taken to a dealer, but was not diagnosed. The technician informed the contact of how to start the vehicle. The failure recurred. The vehicle was taken back to the dealer, but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 20,000.