2013 Chevrolet Captiva: excessive oil consumption

Filed Feb 7, 2020 · Engine · 119,000 miles · IN

Brought the vehicle into a chevy dealer because it was consuming oil much quicker than normal. I was having to put roughly 2 quarts in every week. I do mostly small town driving so nothing too extensive. The dealer showed no external leaks and suggested doing a diagnostic to see if there was internal consumption. Came to find that the piston rings inside the engine are bad and need to be replaced. According to them, this is a common problem for chevy suvs made during this time. To replace would mean to rebuild the entire engine and costs around $3,200 if you can find a shop willing to mess with it. Very disappointed. My sister had the same problem in an equinox. Her rings were recalled and chevy replaced for free. Would love to have them look into this as it seems like most people are having the same problem...oil consumption and engine idling issues. Sucks for a car to be less than 7 years old and be undriveable. Will think twice before purchasing another chevy.

Filed Dec 22, 2019 · Engine · 71,000 miles · NE

Starting about 6 months ago, my "check engine" light started coming on and that it would start shaking when I was sitting idel. I took my captiva to a mechanic. I was told that he believed it dealt with oil consumption. I drive only short distances to my work, so I should not be using very much oil. Every time I have had the light come on, I take it in and they basically have to replace the majority of my oil. The vehicle is burning it much faster than it should be.

Filed Dec 11, 2019 · Engine, Transmission · 68,890 miles · NJ

Check engine light came on while driving;dealer said timing chain and cam assembly needed to be replaced $1750.timing chain is supposed to last life of vehicle. Dealer and chevy will not provide reason it occured at 69k mi other than "it happens". I asked if engine was 2.4l lea, laf ecotrain covered in 11/19 $42m class action settlement. Dealer told me "dual overhead cam". Chevy/gm said 2.4l 4 cylinder. Manual states 2.4l lea - 8th character(k) in VIN tells them this.they would not give me any info on ellen berman & dayana guach v gm class action & 2 others settled nov 2019 or how to file claim. Gm is supposed to identify vehicles w/this engine, instead they are still denying defects. When asked about defective piston rings causing crankcase seal issues resulting in oil overspray causing damage to engine, cam, pre-mature time chain replacement, etc. I was told they can't see piston rings without taking engine apart. I insisted on oil consumption study. Law suit states faulty piston rings in 2.4l lea cause oil overspray damage to engine including pre-mature timing chain replacement -oil doesn't lubicate required parts. Vehicle bought - barlow chevy, delran, nj with 12,500 miles/pre-owned certified-previously a fleet vehicle. Oil changed every 4,100 miles based on opw/olm systems. No warning prior to check engine. Repairs cost $1,650-no guarantee of future engine damage issues settlement says gm will repair piston rings/damage,& increase warranty to 10yr/120,000 at no cost & provid $4500 above settlement to consumers. They told me vehicle is safe; suit says - could catch fire or just stop causing a rear end collision. I transport 2 toddlers & drive hwy. Settlement said gm knew of defects since 2009; not disclosed to buyers, not recalled, no offer of suitable repairs. Gm & dealer in direct violation of settlement. Safety issue.

Filed Sep 10, 2019 · Engine · 67,000 miles · PA

Tl* the contact owns a 2013 chevrolet captiva. The contact stated that the vehicle used an excessive amount of oil (two quarts of oil between oil changes). There were no warning indicators illuminated. The vehicle was taken to hawkins chevrolet (1244 montour blvd, mahoning twp, pa 17821, 570‑275‑0711) where an oil consumption test was performed that revealed excessive oil was used. The vehicle was not repaired. The manufacturer was contacted and offered to pay ten percent of the repair cost. The contact filed complaint number: bcp-19-05-014150 with the state attorney general. The failure mileage was 67,000.

Filed Mar 16, 2019 · Engine · 109,000 miles · TX

I had my oil changed 3 days ago, started my car after the work was complete and parked it less than 2 minutes later after traveling 1/4 mile to the grocery store. I attempted to restart my car after my shopping was complete less than 10 minutes later and was unable to as the engine would not start. I have now been informed by my mechanic that I should have my entire engine replaced. Prior to that, I have had oil consumption issues and I have been informed by several other mechanics that this is a frequent problem with this model a car. Despite having had my vehicle regularly serviced as recommended, I am constantly having to add oil in between servicing. This vehicle has major oil consumption and engine failure issues that should be dealt with immediately. Had I known these problems would be in my future, I would never have purchased this vehicle and put my family at risk. The fact that this model has not been recalled is a major oversight and ridiculously irresponsible.

Filed Feb 28, 2019 · Engine · 130,000 miles · MO

Excessive oil consumption LED to complete engine failure at 130,000 miles. Oil changes were current. Check engine light came on and was diagnosed as camshaft solenoid. When replaced, check engine light remained illuminated, then reduced engine power came on. Chevy knows of this issue and refuses to include the captiva in the same special coverage announcement as the equinox and gmc terrain even though the engines are identical. Reduced engine power came in while in motion, nearly leading to accident due to sudden slowness

Filed Jul 30, 2018 · Engine · 110,500 miles · SC

The engine is burning oil between changes - drove to washington dc from south carolina alone and when I arrived I happened to check the oil and the dip stick was dry. Added 3 quarts and returned home - once again it was down added another 2 quarts. Mind you, no service light ever indicated a problem. On going issue for about a year now as my regular mechanic has tried to find the leak to no avail. Took it to the chevy dealership and they can't find a leak...reviewed the internet and found that this seems to be the problem with gmc vehicles.

Filed Feb 20, 2018 · Engine · 108,000 miles · CA

Tl* the contact owns a 2013 chevrolet captiva. While the vehicle was operated at various speeds, it lost power without warning. Folsom chevrolet (12655 auto mall cir, folsom, ca) diagnosed that there was excessive oil consumption. The manufacturer stated that the dealer from where the vehicle was purchased was responsible for remedying the failure. The failure mileage was approximately 108,000.

Filed Jan 27, 2018 · Engine · 124,000 miles · NY

This vehicle was mechanically sound for the entire time I have owned it (4 years) up until this fatal engine issue. Initially I noticed that over the course of 2 or 3 weeks my 2013 captiva sport was consuming oil. Never saw any evidence of leaks on the ground. I was planning on taking it into the garage for an evaluation, but never had the chance. I was driving down the highway and the rear main seal blew. I stopped the vehicle immediately and shut it down, but the oil literally just "flew" right out of it. Ironically, this is the same issue that many other chevy 2.4l ecotec engines are having with the pcv clogging and blowing out the rear main seal. I contacted chevrolet, and of course, they will not cover this even though they put out a tsb with extended coverage for vehicles with this issue.

Filed Oct 9, 2017 · Engine · 49,000 miles · IA

Engine running out of oil. Burning oil excessively