2014 Chevrolet Cheverolet SS: sudden loss of power

Filed May 19, 2020 · Steering · 60,000 miles · GA

Vehicle has lose of power steering during normal driving conditions. The vehicles steering becomes extremely difficult and dangerous to drive. The vehicle was taken to the chevrolet dealership and inspected. The steering gear assembly requires replacement per chevrolet dealership. The vehicle steering gear assembly was inspected before and was not replaced on previous power steering recall. The vehicle is not labeled as part of the current 2019 and 2020 chevrolet ss recalls, although the vehicle is having the exact identical power steering problems. Dealership has stated that the repair will be $2800.00. Vehicle has not been repaired. This chevrolet ss and should be added to recall notice the prior recalls did not repair or fix the problem with the electric steering assembly. I have driven this vehicle during highway driving and the power steering has turned off and almost crashed the vehicle since this steering problem began. Vehicle is a 60k miles issues began at 40/50 and now 60 k miles. Steering system requires a major overhaul for vehicle safety. This is a dangerous vehicle to drive and can not be driven farther than maybe 10 miles.

Filed Apr 10, 2019 · Steering · 88,000 miles · TX

Tl* the contact owns a 2014 chevrolet ss. While driving approximately 50 MPH, the steering lost power and the power steering indicator illuminated. The vehicle was taken to britain chevrolet cadillac (903‑274‑4401, located at 4495 interstate hwy 30, greenville, tx 75402), but the technician was unable to inspect the vehicle right away. The vehicle was taken to an independent mechanic who stated that the steering needed to be repaired. The contact called the manufacturer, but no one answered the phone. The failure was not repaired. The failure mileage was approximately 88,000.

Filed Feb 27, 2018 · Steering · 35,100 miles · FL

Loss of power steering while driving in city streets

Filed Jun 3, 2017 · Steering · 11,015 miles · MD

I took my 2014 chevrolet ss sedan to chevrolet service for customer satisfaction program a140804 "electronic power steering loss of power assist" zfat----field action recall 9101225 - n140804 - inspect and lubricate steering gear control module connector on 05/07/2015. The issue hadn't made itself known at this point. The resolution was the dealer was to apply dielectric grease to the steering rack connector to prevent corrosion, leading to a sudden loss of power steering. This issue hadn't occurred until 2017. But I have had two recent instances where the vehicle randomly looses all power steering and the driver info center message says "service power steering, drive with care". All power steering is out, you have to muscle the vehicle to the shoulder, turn the vehicle off until the "retained accessory power" goes out. Restarting then "fixes" the issue. I took the car to service on 05/18/2017 and was advised that there was no trace of dielectric grease on my electric power steering connector. The grease was applied during this visit and I was given my vehicle back on 5/19/2017, only to have the issue recur this morning, 06/03/2017. This vehicle is unsafe to drive and this remedy obviously does not work.

Filed Sep 7, 2016 · Steering · 16,031 miles · FL

On april15, 2015 I took my 2014 chevrolet ss, mileage 6316, to the dealer in response to factory recall 14804. At that time they applied a dielectetic lube to the steering rack connector as per the recall instructions. This was to prevent a sudden loss of power steering while operating the vehicle. This condidtion had not ever occured at that time. One year later in april 2016 the car started experiencing sudden loss of power steering at random times. The vehicle drivers information center stated "service power steering, drive with care". All power steering assist was gone and stopping and restarting the motor was the only way to restore it, maybe for a few minutes, maybe for the rest of the day. The car was then parked in our garage until mid august 2016. The car continued the sudden loss of power steering and I took the car to the dealer on 9-1-2016. Mileage 16031. Took a picture of the d.I.c. Screen as evidence of the steering loss. Dealer stated no codes were set and performed the lube procedure under recall 14804 again. I was told to bring car back with power steering malfunctioning. My concern is the loss of power steering dramatically increases the effort needed to steer the further the wheel is turned. If it were to fail on a cloverleaf interstate onramp the effort to steer would be very high, coupled with the higher speeds, a recipe for disaster. I would like to have the steering rack replaced. First recall repair procedure didn't fix the vehicle, second identical repair procedure surely will not. Concerns about this condition exist in the federal safety agency document id# 10057679.