2014 Chevrolet Cheverolet SS: loss of power steering

Filed Aug 24, 2023 · Steering · MI

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

Filed Apr 4, 2022 · Steering · KS

I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.

Filed Oct 13, 2021 · Steering · CA

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for the federal safety agency Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Filed Jun 11, 2019 · Engine, Steering · 48,000 miles · NY

Tl* the contact owns a 2014 chevrolet ss. The contact stated that the power steering failed. Healey chevrolet buick (5216 ny-17m, new hampton, ny 10958, (845) 360-9821) stated that the failure codes matched the unknown recall repairs that were completed by the previous owner a year ago. The warranty period for the recall repair expired; therefore, the contact would have to pay for the repairs. The manufacturer stated that the failure codes did not match up with the previous recall repair and the contact would have to pay. The manufacturer and the dealer contradicted each other. The manufacturer offer to pay for 40% of the repair costs, which was estimated at $1,800. In addition, the contact believed freon was leaking from the air conditioner. The dealer and manufacturer refused to inspect the vehicle. The manufacturer provided a case number and stated that a case manager would call back. The failure mileage was 48,000.

Filed Feb 27, 2018 · Steering · 35,100 miles · FL

Loss of power steering while driving in city streets

Filed Jul 16, 2017 · Steering · 24,040 miles · VA

Started the car up and got a warning to: service power steering. Drive with caution. Turned car off and on three tines before the message went away and steering was back to normal. This is the second time my power steering has failed. First failure was 09/04/16 where steering gear was replaced. It is now doing the same thing it did when it first happened in 2016. Steering is very difficult without the power assist.

Filed Jun 6, 2017 · Steering · 46,000 miles · MD

Stopped at a traffic light to make left turn. Once green, went to turn and power steering had failed. Pulled into parking lot, shut off car, restarted and power steering was restored. Headed for my home, 6-7 miles, power steering failed again while moving at low (30 MPH) speed. Got home, shut off, restarted, power steering restored. This lasted a couple days before power steering would not restore. Took vehicle to local chevy dealer which had serviced the vehicle in early 2015 for the power steering service bulletin. Chevy replaced the power steering rack.

Filed Jun 3, 2017 · Steering · 11,015 miles · MD

I took my 2014 chevrolet ss sedan to chevrolet service for customer satisfaction program a140804 "electronic power steering loss of power assist" zfat----field action recall 9101225 - n140804 - inspect and lubricate steering gear control module connector on 05/07/2015. The issue hadn't made itself known at this point. The resolution was the dealer was to apply dielectric grease to the steering rack connector to prevent corrosion, leading to a sudden loss of power steering. This issue hadn't occurred until 2017. But I have had two recent instances where the vehicle randomly looses all power steering and the driver info center message says "service power steering, drive with care". All power steering is out, you have to muscle the vehicle to the shoulder, turn the vehicle off until the "retained accessory power" goes out. Restarting then "fixes" the issue. I took the car to service on 05/18/2017 and was advised that there was no trace of dielectric grease on my electric power steering connector. The grease was applied during this visit and I was given my vehicle back on 5/19/2017, only to have the issue recur this morning, 06/03/2017. This vehicle is unsafe to drive and this remedy obviously does not work.

Filed Apr 11, 2017 · Steering · 47,000 miles · CA

Electric power steering failed while driving on the highway, warning display appeared in dash at time power steering went out: service power steering, drive with care". Car was very difficult to maneuver especially at off ramp and street roads. Gm will not cover this issue if outside 36k miles. Numerous other drivers of this model appear to be having failures while driving: http://www.ssforums.com/forum/warranty-service-issues/25833-power-steering-failure-70.html". Other gm models using the same steering rack are currently under recall, not chevy ss.

Filed Feb 21, 2017 · Steering · 25,821 miles · TX

Power steering failed while making a right hand turn. Vehicle became very difficult to steer and would have caused an accident had there been oncoming traffic. Vehicle had 25,821 miles at the time of the incident.

Filed Feb 14, 2017 · Steering · 22,019 miles · GA

I was driving to work when all of a sudden the power steering failed completely I could barely effect the car's direction at all. Barely missed another car with a lady and two kids. I was able to creep into a service center where they inspected the car. When they restarted the car the steering worked fine. They said definitely a controller or electronic part. I am afraid to drive the car for fear of causing an accident. I contacted the dealer but he didn't seem that concerned. I will contact again. I have read about this on the internet this am but it doesn't seem like the gov't. To concerned I guess were are going to have to kill someone first.

Filed Nov 9, 2016 · Steering · 25,000 miles · CA · crash

Tl* the contact owns a 2014 chevrolet ss. The contact stated that the power steering failed and caused a crash. The contact's vehicle struck the bumper of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The dealer diagnosed that the steering wheel assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.