Filed Jan 19, 2025 · Airbags, Steering · GA
Unknown
41 complaints (80% of all complaints for this car). Typical mileage when it fails: 25,821. 1 crash reported.
Complaints by mileage at the time of the problem.
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Recall number 19V801000 · Recall details
Recall number 17V382000 · Recall details
Most recent owner complaints, unedited.
Unknown
The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the federal safety agency Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.
Lost electric steering. Dealer said that repair had been completed and that it was my responsibility to pay for repair even though there is a recall for this issue.
Random SRS deployment under normal wet driving conditions
I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.
The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for the federal safety agency Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
Vehicle has lose of power steering during normal driving conditions. The vehicles steering becomes extremely difficult and dangerous to drive. The vehicle was taken to the chevrolet dealership and inspected. The steering gear assembly requires replacement per chevrolet dealership. The vehicle steering gear assembly was inspected before and was not replaced on previous power steering recall. The vehicle is not labeled as part of the current 2019 and 2020 chevrolet ss recalls, although the vehicle is having the exact identical power steering problems. Dealership has stated that the repair will be $2800.00. Vehicle has not been repaired. This chevrolet ss and should be added to recall notice the prior recalls did not repair or fix the problem with the electric steering assembly. I have driven this vehicle during highway driving and the power steering has turned off and almost crashed the vehicle since this steering problem began. Vehicle is a 60k miles issues began at 40/50 and now 60 k miles. Steering system requires a major overhaul for vehicle safety. This is a dangerous vehicle to drive and can not be driven farther than maybe 10 miles.
Tl* the contact owns a 2014 chevrolet ss. The contact stated that the power steering failed. Healey chevrolet buick (5216 ny-17m, new hampton, ny 10958, (845) 360-9821) stated that the failure codes matched the unknown recall repairs that were completed by the previous owner a year ago. The warranty period for the recall repair expired; therefore, the contact would have to pay for the repairs. The manufacturer stated that the failure codes did not match up with the previous recall repair and the contact would have to pay. The manufacturer and the dealer contradicted each other. The manufacturer offer to pay for 40% of the repair costs, which was estimated at $1,800. In addition, the contact believed freon was leaking from the air conditioner. The dealer and manufacturer refused to inspect the vehicle. The manufacturer provided a case number and stated that a case manager would call back. The failure mileage was 48,000.
Tl* the contact owns a 2014 chevrolet ss. While driving approximately 50 MPH, the steering lost power and the power steering indicator illuminated. The vehicle was taken to britain chevrolet cadillac (903‑274‑4401, located at 4495 interstate hwy 30, greenville, tx 75402), but the technician was unable to inspect the vehicle right away. The vehicle was taken to an independent mechanic who stated that the steering needed to be repaired. The contact called the manufacturer, but no one answered the phone. The failure was not repaired. The failure mileage was approximately 88,000.
Owners have filed 41 complaints about the steering of the 2014 Chevrolet Cheverolet SS, 80% of all its complaints, more than any other problem.
The typical (median) mileage in owner complaints is 25,821 miles.
Yes, 2 recalls: 19V801000, 17V382000. Check your VIN to see if your car still needs the free repair.
The Chevrolet Cheverolet SS model years with the most steering complaints are 2014 (41 complaints) and 2016 (12 complaints).
Seat belts 4Airbags 3Electrical 3Driver assistance 2Engine 2Suspension 1Visibility 1
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