Chevrolet Cheverolet SS power steering loss problems

Filed Aug 24, 2023 · Steering · MI

Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

Filed Apr 4, 2022 · Steering · KS

I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.

Filed Oct 13, 2021 · Steering · CA

The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for the federal safety agency Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

Filed Oct 23, 2019 · Steering · 50,000 miles · TX

Subject: the federal safety agency campaign number 17v‑382 dear sir/madam, I own a 2016 chevrolet ss, VIN 6g3f25rw6glxxxxxx, on which the power steering recently failed while I was driving the car. I became aware of the subject recall, 'loss of electric power steering assist,' and contacted chevrolet's customer assistance center, who told me that my VIN did not fall under the recall. They could not tell me what vins were included in the recall. Instead, they issued me a $100 voucher toward service. I took the car to xxxxx chevrolet in fort worth who updated some software, charged me $300 and advised that the car does not fall under the recall and that replacing the steering gear will cost me $2500 if the unit fails again. The power steering failed. Chevrolet did not fix it. The dealer sent me back out on the road with a defective car, telling me that when it fails again, should I survive and be able to bring it back to the dealer, that they will fix their own defect and charge me $2500. Somehow, chevrolet does not see the irony in this. Please help me if you can, before this car kills me. Chevrolet must include my defective vehicle in the subject recall.

Filed Aug 7, 2019 · Steering · 37,000 miles · CA

I own a 2016 chevrolet ss sedan, there is currently a recall for the power steering rack due to the loss of power steering at random times due to their choice to cut costs in the initial assembly. My VIN is not listed on the recall, my vehicle was made in december 2015, the recalled part was removed from production in april of 2016, I have tried to solve this issue in house with gm, I have had my vehicle inspected at my local chevrolet dealership as requested by gm's recall department. I have explained my situation too many times to them, this is my only vehicle and is very dangerous to drive on a daily basis, now that I have had my car inspected and the dealership service center agrees with me that the part is defective and my car needs the recall, I had to contact gm again, they weren't going to call me, I had to explain the whole situation to the same person I've been talking to. Then told me he will call me in a week with an update. Gm has left out multiple ss sedans from this recall, they're implying the repair will not be covered 100% by them. The recall report I am referring to is 17v‑382. Attached is the part number on my vehicle currently, furthermore this part is not available on gm's website anymore, there is a new part number for this part.

Filed Jun 11, 2019 · Engine, Steering · 48,000 miles · NY

Tl* the contact owns a 2014 chevrolet ss. The contact stated that the power steering failed. Healey chevrolet buick (5216 ny-17m, new hampton, ny 10958, (845) 360-9821) stated that the failure codes matched the unknown recall repairs that were completed by the previous owner a year ago. The warranty period for the recall repair expired; therefore, the contact would have to pay for the repairs. The manufacturer stated that the failure codes did not match up with the previous recall repair and the contact would have to pay. The manufacturer and the dealer contradicted each other. The manufacturer offer to pay for 40% of the repair costs, which was estimated at $1,800. In addition, the contact believed freon was leaking from the air conditioner. The dealer and manufacturer refused to inspect the vehicle. The manufacturer provided a case number and stated that a case manager would call back. The failure mileage was 48,000.

Filed Apr 15, 2019 · Steering · 36,000 miles · MD

While turning onto my street friday (4/12) night, my power steering stopped functioning without warning and my car said "service power steering." I was probably moving less than 25mph and luckily there was no traffic, but I came close to hitting other parked cars. With great difficulty, I was able to get it parked well enough out of the path of traffic. I turned the car on saturday and it seemed fine, but I didn't drive it again until today (4/15) when I dropped it off at the dealership. It drove without problem to the dealer. The dealer said the code was for a steering torque sensor. The dealer also said I had already had the recall for this issue performed (17v382000) which was for this exact issue and code. It appears that gm's fix for this recall is not working. I cannot drive this car knowing that at any moment, I could lose power steering, especially when I have to take my daughter to daycare.

Filed Nov 13, 2018 · Steering · 48,000 miles · TX

Received recall notice 17v382 for loss of power steering. Took car to dealer in january 2018 for repair, which was not performed satisfactory as repair technician only re-programmed steering. Car now losing power steering - dealer repair technician states failure is due to a bad torque sensor. Recall 17v382 states corrosion of connectors needs to be remedied. Poor connections could lead to voltage spikes which may damage torque sensor or other electronics. Dealer and gm will not entertain additional repairs as they believe the original repair on recall 17v382 was performed satisfactory. Car now loses power steering while driving as detailed in the recall notice. Car is not safe to drive. Dealer and gm need to re-visit the repair work as detailed in recall 17v382, and repair not only the connectors, but now other damaged components of the steering assembly that have been caused by lack of proper fix of the original request.

Filed Jul 4, 2018 · Steering · 49,000 miles · TX

Power steering failed while driving. This condition has been previously identified by gm and partially recalled under recall 17-248 for 2014-2016 chevrolet ss sedans. As outlined in the federal safety agency report # 17v‑382 part# 92280375 is the bad component part#. I have attached a photo taken by the dealer who completed the repairs of the bad part on my vehicle. This is the same bad component part # that was also recalled on all caprice police pursuit vehicles with manufacturer recall # 22010 and outlined in the federal safety agency report 16v‑160. Gm has failed to adequately address the issue by knowingly still having vehicles with bad components on the road endangering the safety of the ss owners not covered under the recall as well as other motorist. A search of the auto enthusiats website shows several mentions of ss sedans in the 2014-2016 model year range equipped with the bad parts not covered by the recall so this potential failure is not limited in scope. I have informed gm of this issue and they refuse to take further action. This is a follow-up from an earlier report.

Filed Jun 3, 2018 · Steering · 49,000 miles · TX

My vehicle recently experienced an electronic power steering failure while driving. The vehicle became significantly difficult to steer and I was fortunately traveling in a straight line and at a slow speed. If I had been traveling at highway speeds and in a corner the suddenness of the event could have quite possibly been catastrophic. The vehicle has 49k miles and I have owned the vehicle since new for approximately 25 months. This same vehicle was held by chevrolet for about 90 days for a qc hold for reasons that were undisclosed prior to taking delivery so I have no idea if the vehicle had been damaged in shipment somehow. This sudden failure seems to be the same failure and requires the replacement of the exact same parts that chevrolet has already issued a recall for concerning 2014-2016 vehicles of the same model. However, my vehicle is inexplicably not covered by the current recall. Recall #17248. It seems to me that chevrolet is aware of recurrent failures with the electric power steering system and has failed to take full account of the problem with their limited recall that shows no rhyme or reason why some cars have been recalled and others have not..